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CosmoProf

4.0 (10 reviews)
Closed 8:00 am - 4:00 pm

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West Point Aesthetic Center - I feel so much better! The photo doesn't show the change in my neck well, but it's a huge improvement!

West Point Aesthetic Center

(90 reviews)

$$

I arrived at 3:35 PM for my 4:00 PM appointment. The receptionist asked if I was there for a…read more"repeat," and I said yes, assuming that meant using the same product as my previous visit. I was then taken to a room. By 4:20 PM, the injector still hadn't come in, so I decided to step out and ask about rescheduling. At that point, the receptionist told me the injector was about to come in and was "drawing up the medication." I questioned how the amount could be determined without first consulting me, especially since my last visit was a year ago, prices may have changed, and I had questions. The receptionist repeated that I was there for a "repeat," but their definition seemed to go beyond what a customer would reasonably expect. In the past, they also took photos before starting, but this time there was no consultation or photos--just being placed in a room to wait. Overall, the experience felt rushed and lacked the communication and attention to detail I had previously received.

I feel so much better! Wendy listened to what I wanted and made suggestions that I didn't even know…read morewere possible. This is exactly the subtle change I was looking for, and it was worth every penny. I've had Botox before and found it very painful, but Wendy used an anesthetic cream and tapped my face in such a way that I barely felt anything at all. Wendy also made suggestions I can do at home for even better results. I'm so thankful for her.

CosmoProf - cosmetics - Updated May 2026

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