Cosmo Prof is a licensed professionals only wholesale store, for the beauty industry... cosmetologists, aestheticians and nail technicians. I've been shopping here at this location for about 10 years now.
A couple of years ago, they bought another local shop, however I feel like it went downhill once that happened. They did end up carrying products from both stores, and now that there is only one shop in town, they're always out of items, which is frustrating.
The customer service is merely 'meh', rarely being asked if they can help and sometimes somewhat snotty too. I usually just get in for what I need and get out, however I have a few moments where I linger and check out what's new in the store.
Again, you have to have a professional license to shop there and for those of us that do, even if we aren't actively practicing, it's nice to buy our products wholesale. read more