Scheduling procedures is ridiculously slow. While I understand wait times for the doctor, but waiting days to weeks for a scheduler is ridiculous. I should be able to schedule online and have the appointment confirmed when the insurance authorizes payment. Lacking that, get more schedulers on staff. When I can get in, Dr. Rask has been great and really helped me. read more

i give it 0 stars because the staff and pa drs are liars and just plain don't give a dam about the patients we pay their wages to be treated so rudely.... read more

"My doctor was exceptionally caring and understanding. They took the time to listen, explain my options clearly, and made me feel genuinely supported throughout my visit." read more

Dr.Dark is an excellant pain management doctor.He explains what will help your pain and is very thorough.

I've been going here for 4 months now and have yet to receive any pain relief or quality care. I'm very limited as to where I can go via insurance and my location. Dr. Rask is nice enough, but doesn't seem to understand how much pain I'm in and how limited my life is because of the pain. I'm homebound 90% of the time. I move from my bedroom bed to the livingroom bed during the day. It takes me forever to cook something. I mostly eat easy fast things. I can't stand very long at one time. I feel they have way too many patience because it takes at least a month to get an appt. and they run it more like a business than a clinic that actually cares. $$$ Also, had a telehealth appt with Christopher Smith and he was rude and unsympathetic to my concerns. read more

My appt was the worst! Nurse Practitioner had the worst bedside manner! No sympathy whatsoever. He was rude! Told me there's nothing they can do for me. I have Ehlers Danlos with painful areas in my neck, back, massive headaches & knee pain. I have neck surgery coming up this Winter so there's obviously something serious that is causing the pain. I've had 18 surgeries since 2016. I just had back surgery, neck surgery coming, gastric sleeve this December and fallen vaginal surgery in the Winter. I also have many other chronic conditions. I'm in pain everyday. Tylenol & Ibuprofen do not work. I don't need Oxycodone every day, but I need it when my pain gets unbearable. I'm very disappointed with the experience. I did speak with the Office Manager and she was very helpful. Gave me some suggestions that I will look into. I will give this clinic two thumbs down read more

Terrible providers. I was on tramadol four times a day gabapentin 600 mg three times a day Flexeril one time a day. And it wasn't getting any better finally after three years of being sick finally found out that the medication's were poisoning me but yet pain management just kept giving it to me no matter what my blood pressure was no matter how much I said that I was sick for two weeks at a time. Well ended up having I had adrenal failure and then I'm heart attack. Why because those three medications were literally killing me when my heart attack happened. I got off all those meds and I haven't been sick since these guys act like they're God. And they're not they're a bunch of chumps Telling you have this electrical thing putting in your back and have this and that done to you it doesn't work you got back problems. You're doomed to have back problems quit wasting money on these people they suck. read more

This place should be avoided. Rude reception, apathetic providers and I couldn't trust my medIcal care when the nurses won't tell messages the wording I used... At all. I was fired for reviewing the receptionist who yelled at my autistic daughter!! Terrible if they are going to stick up for that *****. Good riddance! Dr Task ...and your rude staff. I have Complex Regional Pain Syndrome and my left foot and leg are growing bigger and the pain is so bad its considered the most painful chronic disease there is. When I was fired I lost hope and tried to kill myself. Not my best moment but I really tried...not just a cry help. Thank God every single day for my regular provider! Every day! read more

Corvallis - My feet from Complex Regional Pain Syndrome. Its the most painful autoimmune disease in the world. - Pain Management Near Me - Corvallis, Oregon

Don't go here. Read the reviews and run! This place is poorly managed. I had the same insurance run-around others mention. My insurance approves things quickly, but the office staff at Corvallis Pain Management kept saying it was a hold up by the insurance. It wasn't. It took over 3 months from my first contact to get an epidural injection. The front desk staff can be abrupt as well. Dr. Rask and the other doctors were OK, though the injection I got did not solve my sciatic pain. I ended up getting surgery. read more

I always recieved good Care from my Dr Jason Smith, but as far as billing, they didn't bill me for two years! upon trying to make my payment, they didn't have their billing department head leaderfor about two years and then called me one day, mind I was still going there, told me exactly, We are kicking you out if you don't pay over $500.00!!!!! By your next appointment which was in one week! So I was kicked out and sent to collections. to me it was all handled Very Unprofessional! Never went back after driving back and forth every month for 5 years!!! 90 minute drive one way! read more

Started out ok, saw Jarrod. Always acted like he was bored and would rather be doing something else. There were times I was told I needed to make a payment, only to be told by someone who knew what they were doing that I had a credit. They need to train the front staff better, I would never use their services again. read more

I have been coming here for 5 years, ever since I moved to this area. I like the people there, and I have been treated well. They are very fair in my opinion. Back in 2017 I had a spine stimulator implant put in. I like its effect, but it's not easy to keep charged. Not their fault. read more

Ok so first off let me say Doc Rask is great!! He was great when I first meet him to see about my back issue. And he was great when it came time for shoots in my back. And was a huge improvement over a different Doc in a different state. Its long one sorry folks buts all true!! Now on to the horrible side of the story that so many of us have had here. Brittney the front office person. So not very nice and is just flat out dishonest. I had trouble getting through on the phone after sitting on hold for over 20 minutes twice in one day. I was calling to find out if my insurance had approved my shoots. well I gave up clocked out of work and drove down there and had to walk into the office to get it figured out. i waited for her to help a customer, next was my turn i told her who i was and wanted to know if they had heard back she told no i was not approved yet and could 4-5 weeks, this is after waiting a week from seeing the doc, who said it should be about a week. I said ok and I tried to explain to her that it would have been nice if she would not have thrown me on hold for that long 2 times. I left and called my insurance company only to find out that i was approved the same day the doc sent the paper work in. Then the lady had enough never to try and lye to the office manger or the manger lied to cover for her that I was yelling at her. And stated to the insurance company that they would refuse to work with me if i acted that way again. Lucky the insurance lady did not fall for their tricks and lies. And was on the phone with us while they told them. Wait the story doesn't stop there. I go get my shots, and I tell the Doc my issues he says sorry. And I should be getting a follow up call from his office for a follow up appt. so I wait over a week after my shoots and no call(go figure right) So I try and do the right thing and call and I get put on hold again but lucky for me i got picked up after 8 min and 56 seconds of hold this time. set appt to see doc Rask, a few days later I get a text reminder I have a up coming doc appt but it states with a different Doc well that's not right so I call and get put on hold again she got better this time it was only like 6 min and 23 sec call I this time. i tell her I think there is a miss take cause i made appt with Doc Rask she says no I have to see this other doc!! And I ask why cause I dont know him and he is not the one that did the shoots, she states cause that what her office manager put in there and that's the way it is going to be, I find this very strange being I dont know of this doc and he has not done anything with me so far, I ask if I can talk to the office manager to find out why I have to see this other Doc, Nope I cant talk to him cause he is out of office. So at this point I am like these people are crazy and I tell her to cancel my follow up appt cause I don't really want to see a doc that has nothing to do with me, she then says no she is not going to cancel the appt, ((what??)) I tell her I am not going to come in on that appt date to see a doc I don't know and to remove me, She says and I tell her I will set a new appt when i talk to the office manager. She finally agrees to remove me from the appt calendar, And say she will have him call me. after about 5 mins pass of hanging up I get a robo call, yep calling to confirm my appt. So to those that think I was mean or Jerk you are so very wrong. I work customer service, I did customer service sales for 17 years before my current job. I will never treat a server with a lack of respect from the start, and very seldom will I go down the road even if they do, as I know we all have bad days. I am still waiting on my call from the office manager at this time. Final thoughts Dear Doc Rask Thank you for being great. Thank you for helping me with my back issues. I have worked in customer service for over 20 years and have over 17 years of Management experience. If you need help please feel free to reach out. YOU DOC DESERVE BETTER, FOR YOUR EFFORTS TO US!!! read more

I have never written a bad review, no matter how dissatisfied I have been with a service or product. As a new patient I filled out an enormous amount of paperwork for the Corvallis Pain Management center and even though it was on an iPad and easier than filling it out by hand, the information was more than I felt necessary to treat my case. One of the questions was"How long are you able to sit?" My answer was 15 to 20 minutes max. I sat n that office for 2 hours before seeing the doctor for about 15 minutes only to have him tell me I needed an MRI before he could do anything. I was in so much pain by then I didn't bother to complain because all I wanted to do was get home. I agree with another critique which mentioned that the staff was not exactly the friendliest. If I I knew of another pain management center I would go there. read more

Although Dr. Rask and his staff were nice at times, I am still having complications and pain over 10 weeks later after a ganglion impar nerve block that resulted in a hematoma on my spinal nerve. Instead of pain relief from chronic pelvic pain, I had to spend the day in the ER and then be admitted to the hospital with thousand of dollars of bills and extreme 10 out of 10 pain for weeks. Dr Rask tried to do what he could but I will say it was extremely hard to get a hold of anyone at the front desk it usually took 20 minutes on hold. And also there was some QuechaDr Rask tried to do what he could but I will say it was extremely hard to get a hold of anyone at the front desk it usually took 20 minutes on hold. And also there was some Confusion between him, the PA, and me on the imaging I needed at the hospital. read more

Breach in patient confidentiality. I have been receiving text messages for a patient that receives care there. Some of these text messages contain links that direct you to the patient portal or to pay your bill. I have called in and told them and asked that they remove my number because it is incorrect and to verify with the patient the correct phone number. I have even opted out of these messages and continue to get them, plus phone calls. So, thanks to their office and inability to do their job correctly or correct their mistakes I know this patients name, and when their appts are, how much their insurance covers for their visit, etc. read more

I do not recommend this place. I am 22 years old dealing with chronic back pain and I went here hoping to get some type of steroid shot (which I have had before) or some medication to relieve the pain. At this point I had been in physical therapy for 6 months and I told the doctor I had a history of bulging discs since I was young and thought one of my discs might have herniated. He proceeded to laugh and said I'd be in a lot more pain than I was right now. When I went home to Arizona, I got an MRI and I actually had 3 herniated discs. I never went back there. It is very unprofessional to laugh and assume any patient is not in pain because they are young and look healthy when I reality I felt pain every day for more than 6 months. Do not go here. read more

A lesson in frustration and what NOT to do!!! Staff is dispassionate, jaded, and rude. No follow up care, they promise return phone calls that never happen. I have been waiting 6 days and they considered my request Urgent. I was told all the providers had "in office" appointments scheduled every 15 minutes they were all busy and I shouldn't call and bother them anymore. Worst treatment I have ever received by supposed healthcare providers. P.S. They managed to make my pain so unbearable I am now missing work. read more

DO NOT GO TO THIS OFFICE! My husband has a back issue that has been extremely hard to fix. He is in constant pain and has always been apposed to pain killers. He very rarely used thc to help him sleep. He made Dr. Rask aware on multiple occasions that this was the case. He decided that the pain was too intense to live with, so he agreed to try the pain killer route. He was asked to take a drug test after a couple months of use, and it resulted in a trace amount of thc in his system because he used an edible for sleep a few days prior. When he went back for his follow up, the nurse practitioner told him that he was cutting his pain medication off because he was positive for thc. The doctors were well aware that he had used a very small amount in the past and said nothing about the possibility of this effecting his pain medication prescription. when I called to clarify this situation, I spoke with the office manager Jillian. I could not believe how rude and cold this woman was. I was very professional when speaking to her, yet she treated me as if my husband was a drug addict. She told me that she would look into it and call me back on Monday. I had my husband call her back Monday because I did not think I would resond to her as well as I did the first time. She told him that he was wasting her time and hung up on him. I urge you!!! DO NOT GO TO THIS CLINIC! THEY TREAT YOU LIKE CRAP, CUT OFF YOUR MEDS AND REFUSE TO WORK WITH YOU!! read more

Terrible, awful doctors. I have an incurable disease that is considered the most painful condition known to medicine that they may have been able to diagnose, treat and force into remission had they even bothered to examine my affected ankle. Jared spent less than 5 minutes with me during my initial visit, didn't ask about my symptoms, didn't examine me, looked at an mri and prescribed a procedure that did nothing. The other two weren't any better. None of them even read my referral or intake notes. Completely clueless and greedy. Less than zero compassion. I suffered for over a year and half without a diagnosis and deeply resent the time I wasted at this clinic and the dismissive, even hostile, manner with which they treated me. I am now being treated at Stanford University, as my disease is in an advanced stage, no thanks to this horrible pain clinic. read more

I am over 80 years of age and have been to see doctors many many times in my life, but I have never ever experienced the total incompetence that I experienced with the staff at Corvallis Pain Management, I could not believe how many times they dropped the ball with getting authorization from my insurance and setting up appointments and not answering the phones or returning calls. I sympathize with the doctors here as they are getting the bad name because of their staff but then on the other hand they are allowing their rude incompetent staff to remain on working there even though they cause so many issues for patients. Such a pity are we that short of competent staff in this country. read more

Extremely disappointed in the front desk ability to answer basic questions. I wasted a whole day of anxiety because I had to travel from a distance to this clinic. PLEASE DO NOT LET THEM LIE TO YOU. If you use marijuana at all they will not help you. I was completely deceived and I had to waste my whole day and time and money for them to tell me know when I got there even though I had already called to ask. read more

Dr Rask is patient and compassionate. The facility is clean and easy to access. BUT... communication with this practice is both irritating and non-functional. They NEVER answer their phones, and it appears that if you leave a message they don't want they ignore it. I had to cancel an appointment but could not get through because the phone system was down, which meant also email and text were not available. I made several attempts to cancel the appointment but was unable to make the cancelation with more than a 24 hour window due to their technical failure. They had the nerve to charge me for it. Then I had another appointment I needed to cancel (I've had more than a dozen appointments in this practice, and had to cancel two). I canceled weeks in advance via voicemail. When I got home I found a voicemail stating I had to call them to confirm I wanted to cancel. I could not at the time as I was not in an area that had any signal. Then I got no less than 8 appointment reminders, notwithstanding that I called again and again stating I would be unable to make the appointment. I had to finally drag myself out of my sickbed and go into the office and cancel it, only to find that my cancelation was complete news to them. AND when I got home I had ANOTHER appointment reminder. I never got any pain relief, though I am not certain it was a failure on Dr Rask's part, but the way the office is run is hideously awful and I recommend avoiding this practice completely read more

From my standpoint , the front office has been great ! Very accomadating and very effiecient at what they do and also very kind to boot . My guess, with all the negative reviews in this field of "pain management" a lot of people are addicted to pain medication and are "jones'n to get more at any cost. Pain is real and I'm not denying that, but so is addiction to what relieves that pain. Dr. Rask has his people there for a reason, not by oversight or accident and they are not going away anytime soon. Pain addiction is very real and very sad . Be true to yourself in dealing with your pain. read more

They do not answer their phones and do not return messages. My doctor recommended them for my pain management. They obviously do not care. Unprofessional! read more

Sincerely I am not one to complain and post about it. It takes a LOT to get me to that point. And I know with medical practices they have a lot going on. But oh my I have never been treated so poorly by office staff before. The office staff was so rude and condescending. They talked down to me and made me feel terrible about myself. Oh they also get short and threatening with you if you need to reschedule an appointment. Zero professionalism from the front office. Also that place is FILTHY! I have never seen such dirty medical rooms. They are filled with old office equipment that's falling apart and by the looks of it they don't clean the rooms after each patient. read more

The Doctors are great but the receptionists are always very rude. They don't smile. They are curt & condescending. They really need to get a new staff up front. They are horrible. They stand around talking instead of helping you. They weren't on the phone or discussing patients. One of the receptionist is the most rude I've ever seen in my life. She should not work with the public. read more

I have used their facility many times and have always been treated with respect and concern for my needs. I would recommend them for any of my medical needs. read more

I went to Corvallis Pain Management because my surgeon sent me there for pain relief after 2 unsuccessful knee replacement surgeries. I had a diagnostic procedure with Dr. Rask, who was great, where I had to rate my pain for the following 8 hours. At the follow-up appointment I told the PA, Jason Smith, that I didn't think it worked, and he didn't say anything other than to prescribe me a cream for the inflamed nerves which was not covered by my insurance. When I told my surgeon some days later about the pain rating scores, he told me the procedure worked and told me why. I was a candidate for the next procedure after all that would give me relief for months or even up to 2 years. For this reason and especially for another reason, I will never use CPM again. The second reason is because their receptionists are the rudest and most hostile people I've ever met. No matter what the communication between us, they respond with hostility and anger. I would think that when patients come in with chronic pain that compassion and respect would be the way to behave. Not them. I began to dread ever having to call there with my questions. Additionally, I've never had such a difficult time getting through to their phone lines or getting a response to my questions, which one time took 4 days. I've been put on hold for 20 minutes at a time before anyone answers and then they just ask if I can hold a moment. No, I can't! I've already been holding for a long time! Why don't they hire more staff? This place is unprofessional, unfriendly, and definitely not a place to feel cared for or be reassured that there is a chance to get relief from chronic pain. I have since gone to Blackstone Physical Medicine and am happy to say they are the best! read more

I was treated very rudely! The person up front told me I was seeing a doctor. I had been told I was seeing a PA! She proceeds to tell me I had to pay $40! I don't carry a lot of cash. I asked her what could I do? I left the window to see if I had enough in my account. She yells at me "what are you going to do?" I told her I needed to call my bank. "May I use your phone?" She said no, she was not tying up their lines, she would just reschedule. I was in pain, drove all the way from Albany! In tears, I told her how unprofessional they were, not even dressed properly. It was dirty in there also. I am going to someone else! Don't waste your time there! Debra Potter read more

i have been coming to PCSO for about a year and a half. the other day i was asked to review them, and i was in chronic pain. i accidentally gave them a review they did not deserve, which was one star. i know some people there have had a good experience. i have 27 chronic pain syndromes and it is hard to review a business under the circumstances. they have helped me in a lot of ways, but in other areas they could use do much better. i feel this is a honest review. Larry J. Newport. read more

Although Dr. Rask is knowledgeable about his work, front office are unprofessional, rude, generally unable and unwilling to accommodate a basic level of service and customer satisfaction. Over the course of the last few months, my general experience with Corvallis Pain Management as been unsatisfactory. Most recently in a series of problematic interactions with Corvallis Pain Management, I called three times prior to a morning appointment to get clarification about the location of the appointment since I had to travel a from another city, and finally spoke on the phone with a receptionist after I had arrived at the Asbury Building, the location of a previous appointment. I confirmed the current appointment with the receptionist, and arrived at the correct location across town a few minutes later. Unfortunately, after arriving at the downtown Corvallis office, I was told I was "late," so the appointment needed to be rescheduled: A complete waste of nearly the entire morning, my time, the doctor's time, travel, and work time due to the inability of front office staff to provide accurate information and good customer service. I recommend looking elsewhere for pain management services; it might actually save you from some pain. read more

The front desk receptionists are pretty awful. Everything people wrote here seems pretty consistent with my own experience.

This facility has the worst office staff ever!! 2 times now in a year I've had appointments for surgical procedures get canceled. Not a big deal except they forgot to inform me until I was at the surgery center! Then they claim they called which my phone shows otherwise. The office staff lied about calling multiple times then hung up on me. When I called back then they started playing the hold game. This I know because while on hold I used another phone to call several times and I got an answer while still on hold on the other line. The manger then called and listened to me for 2 min then "told" me how it happened (of course they did no wrong) and dismissed me as a patient and hung up! Absolutely unacceptable! I Am a 50yo male mechanic and have waited for almost a year for this procedure, I am in pain 3-5 days a week and HATE pain medicine. This cost me roughly 300.00 in lost wages plus I had ride home set up as well as arranged for my car to get delivered home. Being told to "suck it up" tends to upset a person, maybe they should wear some of their patients shoes once and a while to humble them a bit. First time I had a problem I showed up to my appointment 2 min late then stood in line for another 5 min waiting to check in. The receptionist (same one) then looks at the clock and says I'm 9 min late and will have to reschedule! It was 9:00am, and they are 20 min drive from me and I have to take a minimum of 2 hours off work.. I explained that I was only 2 min late and she saw me arrive and stand in line,,, didn't matter I ended up re scheduling anyways. Then I show up 5 min early and end up sitting in the waiting room for 33 minutes before being called back??? Both appointments were because after 9 months I need my pain medicine refilled but they said the doctor need to see me first. When the doctor did see me,,, I simply said I needed meds so he called in a script and that was it, I was in his office for maybe 4 minutes total.... I suggest if you have to use them to record your calls! BTW, I NEVER leave reviews, this is literally my first if that tells you how irritated they have me over this... I own 2 businesses and if any of my employees did this to a customer I would fire them on the spot... read more

I have been going here for a few years then all the sudden you have to come in for ua every month and they bill your insurance and might is high so I pay 300 bucks everytime I go in then they call me to come in and your sick well then your dropped as a PT so now your in pain and have to find a new Dr that takes mo. read more

Absolutely awful office! Dr. Rask if fantastic at his job. But everyone else in there is a joke. Had me come in after being on medication for over a week for a drug test, and a pill count and were degrading. Treated me like I was drug seeking. If they had looked in my medical history they could tell that wasn't the case. Receptionist are rude and say they can't answer any questions but never can get a call back from anyone. read more

This is the worst run medical clinic I have ever been to. My 89 year old mother and my 45 year old daughter are both patients and I drive them both to their appts. They have messed up my moms rx every time it's fue for a refill. It takes 4-5 phone calls to the pharmacy and clinic toget a refill. For Tramadol for goodness sakes. The P.A. assistant blatantly lied today to my daughter about reviewing her MRI results with her. She hasn't been in since her MRI. Her MRI was on 12-22-19 and her first appt since was today, which the clinic canceled on their own. We were told her appt following the MRI was on 1-6-20 @ 10am. We showed up and were told "oh no her appt is on 1-16-20, today. Her pain level has been through the roof for months on end with no relief. When we show up for appt they ssy it was canceled by us. NOT TRUE. THE OFFICE STAFF LIED. THE P.A. LIED. DO NOT TAKE A CHANCE ON THESE LESS THAN PROFESSIONAL IMBICELS. read more

Wonderful experience with Dr. Iwan. She really listens and I felt she really heard what I was saying. Definitely felt we were on the same page and that she was supportive of my plans to handle ongoing chronic pain. read more

The reviews are ON SPOT! I also have had a lot of anguish over the treatment from the outside staff there. In fact I wasn't billed for a period of two years! Then once I received a bill I payed it off only to have them go another year without billing me! The new Billing Staff began calling, texting and e mailing me constantly, I explained my position of not being able to pay another big chunk of money at once and was told "I was KICKED OUT and called a liar when the Very Rude Office Manager called me to tell me she didn't say that!!! Such BS... He then proceeded to hang up on me! They gave me a two week prescription to wean myself of the opioids I've been taking over Ten years! It takes up to two months to wean off a drug like that. No decent instructions for me to follow as well! Don't go there! I was a patient five years then got dumped and sent to collections in one day. read more

Very poor quality of care:office staff gives out misinformation, medical staff do not fill prescriptions on time and fail to show up to apts. No follow-up care provided after invasive procedures. read more