Worst service EVERY TIME. Just stand around and hover in the back room or at the far end of the…read morecounterand eating. Never offer help to find anything.

My daughter n my coworker suggested that I go AutoZone to get a FREE diagnostic test done. The guy…read morewas fast efficient kind courteous n professional n was in n out of there in no time, but minus one star bcuz he wasn't able to help me open up my hood. So, did what he recommended n took it to a local mechanic. We will def be back if we need some parts or other stuff for my car. Ty

Thanks for an amazing experience! Went on the website & entered the make / model of my car and was…read moreeasily allowed to search for all the parts relating to my car. Luckily all I needed was windshield wipers & ordered them online and picked them up there after work! When I walked in I just had to say my name and they were able to pull my order. The man kindly asked if I wanted them installed also! With rain clouds in sight, I was more than grateful for him. He informed me that they would also do batteries & sometimes light changes if they can get to them. Thank you again for a great experience! (Hopefully I won't have to be back soon, but I'm sure I will)

As part of the Strongsville community, Advance Auto Parts offers a number of services:…read moreFree oil and battery recycling (most vehicles, unless prohibited by law) Free electrical testing of your battery, alternator, and starter Free windshield wiper installation with purchase of wiper blades Free loaner tools (with deposit) so that you can do the job yourself Buy your items online, and pick them up at the store on the same day ASE certified team members always offer valuable advice and genuine service My car was starting a little bit harder so I stopped here and Steve came out and did the free electrical testing of my battery, alternator, and starter. He was extremely helpful and was able to set me in the right direction.

This store and team are amazing! Professional, super efficient and very helpful. They do their best…read morein giving you options to find not only the product you want, but also the best value that you're comfortable with. They're knowledgeable and have a vast database at their fingertips. They've helped me immensely several times. Thank you for the excellent customer service!

i came here to pickup a order and i did not feel welcome at all asked for a bag and the cashier…read moreskyler snatched the bag like i was a bother hey if you dont want customers! i will take my money elsewhere!

I went in because I have a flashlight that wouldn't work and the opening to the batteries was…read morecompletely stuck and wouldn't open. I asked an associate named Jeremy if he had a tool that would open the flashlight. Jeremy not only was able to open the compartment to the batteries but also took his time to help me fix the flashlight. The 9 AA batteries it takes were all corroded so I bought some new ones there and Jeremy rang me out while continuing to have the patience to help me fix it. This was perhaps the best costumer service I have ever received from any store ever and I cannot say enough about how much I appreciate the associate for his patience, customer service skills, and for not giving up on helping me fix my flashlight. I've visited this store a handful of times and I highly recommend North Olmsted Advance Auto.

Went to this Advance again because I needed something right away. Same issue, the guy behind the…read morecounter who sounds like P.W Herman playing hamburger man took exception of me putting my purchase down right in front of him as he was going to take a phone call from a guy wanting a price on an oil filter. They seem to take more importance with the phone calls than the people standing in line with money in hand.

It's a Pull Apart. . . You go to their lot, find a similar vehicle to what you're looking for and…read moreharvest the part of its there. Fortunately for me, they had about eight vans that were comparable to the van I was working on. The process was easy. I had checked online so I knew they had four vans on site that were matches. Knowing what you are looking for is a big help. The rows are pretty well indicated on the outside of the sections. Each vehicle has its own label to identify model & year. The counter staff was helpful. The check out was great. I paid about forty times less for my part than to get an OEM replacement. The vehicles are spaced well enough apart to easily work on them. You need to bring your own tools, but I feel that's common sense. If you're coming to find a part to harvest, you best bring your gear, otherwise got to an auto parts store. Overall, it was a good experience, especially for a first timer. Thank you all for your help, and for the off duty police office who was there to keep us safe.

Kemi, at the Brookpark location on W.130th. She is Awesome…read more When I say that she was totally helpful. It was my first time there. It felt like I was amongst family. The place was real professional. The staff was so helpful. I even met a few interesting people there, too. So , the overall experience was Great Thanks again for helping out, Kemi

I've been taking my vehicles to Columbia Cook Sunoco for over 30 years as needed. I am always…read moresatisfied with the repairs and diagnostics performed. This is the old school kind of place where when they go through the vehicle check you will know what should be done soon and in the future if you will be keeping the vehicle. Friendly and knowledgeable mechanics.

I just got my car back after having service performed at this location. The staff are friendly,…read morehelpful, and they help you find the solution that will make a difference to your daily driver. The turn around was very quick and I will be back for more when the time comes.

Very good products and pricing. The people working there are very knowledgable, helpful and know…read morewhat they are doing. Much better than the large auto parts chains who employ people who know nothing about cars.