Shawn picked us up on time, and was waiting for us to get back. Will definitely use again!read more

I looked for a shuttle service to the airport for 8 of us and Shawn's company popped up with good…read morereviews. I gave Shawn a call to inquire about pricing and his price couldn't be beat. He was very communicative with pick up and flexible with time as well. Due to the gov shut down I had asked Shawn to pick us up an hour earlier and he was flexible with that. Definitely would recommend his services to anyone! He told me he would pick up at 0745 and he arrived even earlier than that! Just as his company says "On Time" he definitely is on time

Excellent service with drop off and pick up. All staff was courteous. Good choice leaving our car…read morehere.

Very friendly and very efficient. I have left my car there many times and have never had a problem…read more The woman who takes your information is really nice and very friendly. I would definitely recommend them to others.

Super nice drivers and a very pleasant experience overall, no complaints! Very convenient and much…read morenicer than taking a train or getting a flight up to LA.

Posted this on Google then realized that Yelp is probably better given that this is where I looked…read morefor reviews when deciding between companies! I had to change my ticket last minute twice and the day prior once due to a family member in the ER. It was so easy to WhatsApp them about it and they were so kind in accommodating the last minute changes! Changing online the day prior was super easy too. Our driver Frank was so funny and nice and the snacks and water were a nice touch. I will forever be grateful to ReLaxSan for being so helpful during a difficult time.

Rudy is our new go-to for airport transportation! We live up in Northern Escondido and had a great…read moreexperience with Rudy. He confirmed the day before, arrived on time, took care of us getting to the airline, and assured us he would be there for pickup. He confirmed our pick up, was there on time to pick us up at the airport, but the airline was late with our bags (almost 2 hrs) and Rudy waited for us! Great service!

Incredible service!!!…read more This was the perfect choice for getting to the airport. Rudy was very pleasant and professional. He was prepared for our needs related to luggage and timing for our international flight. We had arranged for pickup on our return to San Diego. Again, Rudy was right there as we stepped up to the curb, totally prepared as before. This is best way to manage airport travel - so much more convenient and personal than other travel options; and also, more economical. Certainly beats trying to park near the airport and deal with shuttles. Perfect transportation option! We'll be using Rudy's assistance in the future.

I have been meaning to leave a review for a while, but didn't have a chance until now. Sorry about…read morethat because they deserve to get recognized for what great service they provide. Initially, I used for a large group executive Mercedes transfer vehicle for several hours. Everything was very well thought out, punctual, and kind service. They are even willing to extend and give quotes for extensions if needed even though it was unexpected. I appreciate that. Vehicle was top notch, clean, and had waters. Driver always easily available when needed and ready to go and very good with communication. Then started to use for airport drop off. Very lux service. Picked up with a Escalade always very clean and shiny in and out, driver always dressed up in a suit and tie (nice touch), and they help you with all your luggage on and off. Waters waiting for you after a long trip. Recently, had come back and was at a layover and forgot to set up a pick up and called Mike. He was able to arrange a pick up within hours. I really appreciate it bc after traveling for 24 hrs all you want to worry about is to go to sleep and this was one less thing off my plate to think about. So, thank you 5 Star Transportation Services for all you do! And yes, I highly recommend them. You can't go wrong. I will continue working with them. I have them as my contact on my phone now!

Excellent and easy booking process. Most competitive rate. Well documented contracts. Well spoken,…read morepolite, on time drivers with very safe driving capabilities. Ride was stylish, we hired a 24 seater for a lqrge group commute to LAX. Great stress free experience:

Great service. Peter…read moreis a great driver and definitely made sure our family was on time. The car was spotless and smelled so clean. Much better than an Uber. Looking forward to booking them again! You know you can count on them!

Premium service from a terrific owner that is really always on time (usually early). Have used…read morePeter for many years and he is very conscientious about providing the best service in San Diego. Very fairly priced, great roomy vehicles, and careful driving makes for the perfect experience. Highly recommended.

I had scheduled an Uber the night before for a work trip the next morning. Early in the morning my…read moreride kept getting cancelled and getting a ride to the airport was running close to missing my flight. I called Tony with ASAP transportation, actually 1st time calling a personal car company and when I told him my urgency he offered me an immediate and better quote than Uber . Thank goodness I got to the airport in the Knick of time and thanked Tony for his service. I would definitely recommend ASAP for my next trip.

Amazing professional service!!! Loved the suuuuper simple booking process, super fast responses,…read moreand just a super pleasant experience all around. It was exactly what we were looking for and so reasonably priced. Will definitely use him again!

Going down it was 5 stars. He arrived on time, got us to the airport & did a very nice job…read more Coming home was a disaster. I call all 3 numbers on the web page (even the emergency) and no one answered. I remembered I had the drivers number, so I called him, he said cross the bridge - turn left & I will be there, we called again, no go right after the bridge & I will be there, I finally gave the phone to my husband because I was getting so upset. My husband said were in front of a booth says San Diego Shuttle & you come find us. we waited & waited, finally someone came , 40 minutes later - he showed up . Drove 65 miles a hour the total time & was in a pretty rickety van. No more.

Very good service, right on time, friendly driver but it's a little pricey. If you're in a pinch,…read morethey can help.

Two gentlemen by the name of Francisco helped upon arrival. We had our hands full with our daughter…read moreso Francisco S. helped us unload. The other Francisco kindly helped me figure out where to park. Shuttles ran 5 to 10 minutes and were in good clean working condition. On the way back we met the sweet driver Patty who was amazing with everyone. We also were greeted upon arrival and on our departure by their manager Richard who was awesome. Plenty of parking indoor. Seating area available while waiting for the Shuttle seating is available but limited. Their desk / lobby area was clean well kept. They offer cold / room temp water bottles, coffee and hot coco machine as well as teas available for those who don't like coffee. Our car was safe while we went on a cruise. Look forward to using them in the future. Full disclosure i had an issue with a driver, martin H but i did address it with Richard who was very attentive and addressed the issue immediately.

In late August I made a reservation to park at Aladdin Parking at San Diego airport for the period…read more30 Sept through 4 Oct. I made the reservation through Way.com. 2 days before my trip I received an email from Way.com telling me they have moved my parking to the Laurel Travel. Huh? I didn't know these two parking garages had any connection. The Aladdin is much nicer and their shuttle goes to the airport often, every 15 minutes I believe. The Laurel's shuttle does not go as often and is in terrible condition. I called Way.com and told them I did not want to be changed to the Laurel. After 10 minutes on hold the agent came back on saying I had been switched back to Aladdin and I should have a new confirmation email. I did. A few days later when I tried to enter the Aladdin garage with my new QR code, the gate would not open. So I pulled a ticket and parked. When I returned from my trip I attempted to again scan the QR code I was given. No luck, so I had to use a credit card to exit. Back home, I called Way.com and explained everything that happened. Between getting the receipt sent and gaining approvals was another 30 minutes on the phone. I finally got the refund, well most of it. My refund was for $114.50 but was charged $115.00 at the exit. Where's the 50 cents? For some odd reason it was put in a Waybucks account that was created for me. 50 cents is not worth arguing about but I'll mention it here. My biggest beef is that Way.com caused this by unilaterally switching me to a different location without asking me, they just did it.

Booked a trip to get me to the airport. Great drive to LAX ! Very smooth and quick drop off. Very…read morehappy.

The service is convenient and fairly priced. The shuttle was on time. However, the owners are rude…read more They asked for a review via email if I had suggestions, so I complied. I told them their seats were so small I couldn't sit with my knees forward. (I am a regular-sized 5'6" person.) I told them their driver needed better manners. None of this was horrible, just annoying. But the owners response was horrible. I received a long screed written by an insult comic. I was so taken aback, I checked other review sites, and discovered these owners delight in insulting their customers if they leave a bad review and threaten to not let them book again. Luckily, there's another similar service in town, and I'll book with them instead next time.