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    Corona James MD

    3.0 (2 reviews)

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    Lassen Medical Group - Northern California Urgent Care

    Lassen Medical Group

    2.2(30 reviews)
    44.9 mi

    Lassen Medical Clinic is the most negligent, malicious, and dehumanizing medical facility I have…read moreever encountered. Every experience I had there made my health worse. Their Executive Director, Kristin Behrens, hides behind staff to avoid accountability and refused to respond to a formal complaint. Nurse Practitioner Katherine Ernest repeatedly obstructed care--refusing to provide letters for essential disability benefits, forcing unnecessary office visits just to refill long-term maintenance meds, and denying basic documentation that she KNEW I needed to survive. This clinic does not support disabled people. It exploits them. Katherine's actions weren't just lazy--they were cruel, targeted, and deeply ableist. She made it clear that my wellbeing didn't matter unless it came with a billable appointment. Her behavior was retaliatory and vindictive, and the clinic's leadership backed her at every step. And when I finally spoke up? I was told I was the problem. I was told to "reflect on my actions" after THEY cost me my only source of income, sabotaged my appeal, and treated me like a burden. I have never been treated with such disdain by people who call themselves healthcare professionals. Dignity Health calls their brand "Human Kindness." That's a lie. This place is the opposite of kindness. It is cruel, cowardly, and broken. If you are disabled, poor, mentally ill, or simply in need of compassionate care--run. I wouldn't send my worst enemy here. And I will never stop warning others.

    Terrible, did not have sufficient medical equipment to diagnose my problem. Billing was billed…read morewrong. On my 4th attempt on phone, I got a very rude Melissa. Said nothing she can do, in billing, but yet they keep clg. And harassing me. I would never use this clinic again. ​

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    Internal Medicine in Red Bluff, California

    FirstCare Medical Associates

    FirstCare Medical Associates

    1.5(4 reviews)
    1.0 mi

    I love my primary care doctor here but the reception staff is so bad I am going to be switching to…read morea new GP.

    Went in, hoping to make an appointment as a new patient and the way I was treated was extremely…read moredisappointing/unprofessional. I had called a couple times but couldn't get through. So I immediately let the receptionist know, "hi, I'm hoping to make an appointment as a new patient. I tried to call but could never get through." Martha let me know I would first need to bring over my medical records. I let her know other than prenatal/baby appointments I haven't had a regular doctor in over 10 years. She let me know that they might not be able to help me, but she would go check. She came back and said at the very least I would need to bring my records from my prenatal appointments. I said okay, can you also give me an estimate on how long after you get the records it will take to be seen. She hardly lets me finish in order to let me know, the doctors will not prescribe me drugs. I said thank you but I'm not looking for drugs just a time frame. At this point while looking at the monitor she tells her coworker *in Spanish* "I don't understand why we have to take new patients." I may not look "it," but I've been fluent in Spanish since before learning English. Also, background... I'm in my thirties I'm sure I can't be the only one who's last doctor appointment was scheduled by her mom 10+ years ago. And nope, not any kind of druggy now or ever.

    Corona James MD - internalmed - Updated May 2026

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