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    Cornwall Services

    5.0 (1 review)
    Open 6:00 am - 11:00 pm

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    8 months ago

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    Old Custom House Hotel & Pescadou - Bar area.

    Old Custom House Hotel & Pescadou

    (6 reviews)

    £££

    The Old Custom House is a large, attractive pub & restaurant in Padstow Harbour, part of a chain…read moreand affiliated (as so many in the area) with St. Austell Brewery. The historic building is in perfect shape, and the décor inviting and family-friendly. There are two areas, one close to the bar and a room mostly for dining at the back. Sadly, it offered no dedicated seating in front of the building, which is a shame considering the splendid view. The menu is straightforward and streamlined; during my week in Cornwall I've encountered the very same menu at least five times, at pubs in Padstow, St. Ives and Falmouth. On the upside, you know what you'll get. My pick at The Old Custom House was their rump steak with chips, onion rings, a flat mushroom, and tomato. You can add a prawn skewer for UKP 4, which I did and later regretted, it's not worth the "upgrade". The steak itself arrived medium rare as ordered: average quality meat but decently prepared. Okay for the price. The range of real ales and lagers was good, of course there's a focus on St. Austell ales. I tried different beers and they were all fresh and well-kept. The bar staff were reasonably friendly, but seemed in quite a hurry - not surprising considering the fact that Padstow is a touristy place and that the pub was nearly packed during (late) lunchtime. Queues at the bar (there is a separate till for ordering food) can get longer, and longer. The dish itself arrived within reasonable time. As expected, beer prices are rather elevated at such a place, so expect more than UKP 4 for a pint. All in all it's one of the best options though along the Padstow "harbour front".

    24 of us booked this restaurant for my Grandparents 60th wedding anniversary dinner and we were not…read moreonly pleased with our decision, but it made the night that much more perfect. The minute that we all arrived numerous staff were on hand to take our coats and ensure that the table area was to our liking, from there our waiter somehow managed to be exceptional and not get a single thing wrong the whole night. Drinks were prompt, food was outstanding and we never had dirty plates or empty cups for long. The seafood pot in the creamy mustard sauce (name fails me now..) was AMAZING, definitely the best meal I have ever had. To top that off there was a Thai mussels starter that was out of this world. A few gentleman at the table had steaks and they were cooked to perfection which is sometimes hit or miss at seafood restaurants. Needless to say, this was perfect for our very special occasion and despite being a bit loud, the staff was very gracious and the surrounding parties were also kind and understanding, one of which sent us over drinks. Such a great experience and I recommend to anyone in Padstow looking for a high class dining experience. Our waiter was from Canada of all places and was OUTSTANDING, so if you get him, you are in very good hands.

    Porth Avallen Hotel - Best Fish & Chips in Cornwall. A must have experience. Views to compliment service and food.

    Porth Avallen Hotel

    (3 reviews)

    ££££

    Impeccable service, excellent food. Views to compliment it all. Wonderful experience. George is…read morethe one to make it all click. An absolute must if in Cornwall.

    Following on from a few days in Devon at Soar Mill Cove (q.v. review) we came here to Carlyon Bay…read morejust outside St. Austell. Now I confess I first came to this hotel in 1977, and stayed quite regularly on business (with China Clay industry), but I had not been here since about 1992 ! I have also stayed at a number of other hotels in the area and this is my preference. It hadnt changed a lot though I believe ownership has changed at least twice. Currently privately owned by George Abraham. Magnificent view over the bay from the front of the hotel (a sea view room is preferable, but'extra'). Our room was well decorated, and provided for, and comfortable. Staff always polite and helpful. Dinner provided a choice of 3 or 4 choice at each course, and was generally well executed, fish seemed to be particularly well done (eg Lemon Sole straight from the Looe day boat). Reasonable wine prices also. Breakfast also served individually from the kitchen (none of those everfailing attempts to do a hot buffet that doesnt keep things hot) - the only horror was my pet aversion to butter wrapped in mini parcels, so you always get some on your fingers. They should at least manage to do 'pull off' ones ! I regard this hotel as better value than the Carlyon Bay Hotel (200yds away), though a good alternative would be the Cliff Head (200 yds away). I have stayed at these also but not recently. This location is particularly good for anyone wishing to visit the Eden Project or equally enjoyable Lost Gardens of Heligan'

    Carlyon Bay Hotel

    Carlyon Bay Hotel

    (10 reviews)

    £££

    Ok, so I'm the first review of this place but I have to do it... it was a great hotel experience…read more First, it's set on a lovely location on a bluff overlooking the sea in St. Austell, just perfect for a cool crisp walk on the beach over the rocks with fresh sea air making you feel alive. Second, the staff is wonderful and super friendly at the desk and everyone you run into is unbelievably pleasant. Third, it has a spa and a golf course so while I was getting a surprise facial and massage, my guy played a round of golf (that's a win-win in my book). Lastly, the best cream tea I've ever had. Literally. The scones were soooo fresh and the clotted cream and jam were of the highest quality and you can sit in this stodgy room overlooking the sea feeling very posh. Just a great way to spend the morning after a great stay. First class all the way, Carlyon.

    This hotel was extremely disappointing beginning with our arrival. The rooms are small even with…read morethe sea view. Bathrooms are substandard. Most important, however, was the complete lack of hospitality at this hotel and the poor quality of dining. The staff appear to have been trained to provide the service of a senior living property where mediocore meals are served as rapidly as possible. No one goes out of their way to provide assistance nor are they friendly. We were supposed to stay five nights after two nights of the rude service at this hotel and the rushed meals, we left. The sea location is lovely and the golf was free but that is the only positive statement I can make about this hotel. Based on the reviews I am seeing from years prior, it appears that this hotel has really gone down hill over the years.

    Cornwall Services - reststops - Updated May 2026

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