SHYLER IS THE BOMB . COM. HE IS MY BEST FRIEND EVER. I have been seeing him for about 3 years, all…read morejokes aside his treatment of medication and talk therapy has totally changed my life. I would 110% recommend him to anyone needing a psychiatrist.

Actually care about helping their patients. Wonderful staff. Always very fast and easy to get in…read moreand out. They have gone above and beyond to help with insurance issues and medication needs. So happy I found them.

I've been a patient here for almost a year now. If I am scheduling an appointment or calling with…read morequestions. I'm always speaking with someone that is very friendly and very helpful. I always leave feeling better than I did before. They are now called premier family medical and I highly recommend this practice.

I love this office! I am shocked by the bad reviews. Their whole staff is amazing. They work hard!…read moreSo appreciative of Doctor Grover. She hasn't joined a big group of doctors because she cares about her patients and providing better care to them. She wants to be there for them. She delivered my first. It was an amazing experience. She is very kind and attentive. I had an unmediated birth at the hospital. I did end up being induced but she never pressured me. She always explained everything in great detail. Sometimes it's a longer wait for her but that's because she cares! Im so thankful for a great OBGYN in Utah county.

My appointment was so awful I'm having to switch to a new doctor…read more I have been a regular gynecological patient of Utah Valley OBGYN for the past decade. My husband and I have been doing Invitro to get pregnant for almost 2 years, a total of 6 years trying and we finally are in the midst of a successful pregnancy and this office made me feel shamed and acted like they had never worked with anyone who had been through infertility struggles before. First I was required to set up an appointment to "confirm the pregnancy" even though my IVF doc has done that 4 separate times throughout the first 8 weeks of my pregnancy with a urine test, blood work, and ultrasound. I asked why and they said it was "procedure" and that I had to do it before continuing any treatment. When I got to their office they proceeded to have me pee in a cup, though they explained nothing to me as to why I was doing this. Then they put me in a room and I waited for over 30 minutes, while terribly nauseous and having hot flashes and when the nurse practitioner finally came in she proceeds to get bugged with me because I can't tell her when my last period was (I didn't have this information because of IVF, it had been awhile) and she acts like she's never dealt with this situation before and complains that she doesn't know how to fill out my paperwork. Why are there not fields to fill on my medical paperwork in this scenario? Her complaints, confusion, strangely timed pauses and sighs made me feel judged and unwelcome. Even though I'm just as pregnant and in need of care as all their other patients. At this point she notices I'm about to be sick, gets me a barf bag and says she'll be right back. Another 30 minutes passes. She then comes in and says they have to give me a Pap smear and pelvic exam while there because I was due for one and proceeded to be extremely rough and it was very painful. Although I mentioned my concerns after recently have a subchorionic hemorrhage, had just gotten off of bed rest/pelvic rest, and was experiencing cramping. My concerns were brushed aside, and no explanation was communicated. I also came to that appointment with questions about some medications I had been using prior to becoming pregnant, that their office had prescribed, and she said she would help me find out if I could continue them but left the room again and never came back. She also told me she would set me up with the billing lady to strategize next steps after my appointment because we recently changed insurance and I was having to do a lot of self pay. Obviously since i never saw her again, that didn't happen either. After awhile, I got dressed sat in the room for another moment before sticking my head out and asking if I was finished and I was told by a medical assistant that I wasn't and that she'd come get me in a few minutes. Then they came to take me back to the labcorp specialist so pay a second bill that I was not anticipated as I called ahead to ask what the total cost of the appointment was and had already paid that amount when I arrived. This second bill made the total double what I was told. I still wasn't told what any of this was for and whether or not my pregnancy had been confirmed by them. So from my perspective I paid twice as much as promised while receiving absolutely awful care and being at their office for a total of 2 1/2 hours since I arrived. After I left I was feeling weird about things and I called them asking about the urine test and they said it did confirm I was pregnant but continued to make me feel weird cause they "couldn't confirm how far along I was" even though I told him multiple times with accuracy. And asked them to request my records from my IVF specialist prior to our appointment so they could be up to speed. Obviously this was another area I was ignored. I called yesterday to cancel my future appointments and that I would be changing to a new doctor and the receptionist said they would be in touch for billing us for the record transfer. It seems like this office cares way more about the dollar than actual patient care. And after the struggle it's been to get to this point in my pregnancy and just getting pregnant and all the trauma that comes with the difficulties of IVF I just can't afford to subject myself to further mistreatment. But guess I still have to pay for doing what's right for my body, my mental health, and my baby. DO NOT USE THIS OFFICE. FIND ANOTHER DOCTOR. Period.

Not a pleasant experience at all. Never return your calls, don't answer their phones. The main Dr…read moreis very grumpy and not personable at all. Office is dark and dingy. The only bright star was their PA and she is gone.

Miss diagnosed multiple times and it cost me thousands of dollars just to find out I was fineread more

I had to come here for a colposcopy recently. My experience scheduling was frustrating as they told…read moreme they only do them in the last Monday of the month which resulted in my not getting an appointment until 1.5 months later. I checked in at this location 5 min before my scheduled appointment. The girl made me wait until ate finished some paperwork. She asked me 3 times what my name was and then told me I needed to pay a bill which I hadn't received yet. I asked her if she could print it out and apparently they can't. Fine. Anyway, she told me I was checked in and that I'd be called back when they were ready. Many many women had come in after me and been called back within a minute or two. I tried to be patient but at about 19 min of waiting I was just about to get up and inquire as I was in a bit of a rush and they called my name. The girl who checked me in reportedly actually didn't do that, and they asked me why I didn't check in. I explained I did and to whom I did and they were a bit shocked. A nurse took me back took my blood pressure which was high due to stress and worrying if I'd be out on time to pick up my daughter from summer camp. She notified by that the NP was still working with her 12:40 patient. I explained situation and asked if I should reschedule. NP Kelli Parker just walked out of her last appointment and this nurse explained what was happening. We spoke for a second and she was kind enough to rush me into the procedure room and immediately get started! She literally is the 4 stars for this review! She was so sweet, professional, funny and helped me get out quickly to get to my daughter. She was explanatory and quick and even when I gasped at some pain she apologized. When asking her why they only do the procedures once a month she quickly notified me that she gets anyone and everyone whenever she can (including her lunch break) and told me not to hesitate next time to tell them I couldn't wait. I had a male intern watching which was awkward but I was stressed out so I didn't care too much as I just wanted to get it over with. Thanks Kelli for your amazing and kind service! Office was clean and easy to find.

The providers are great, but the organization is terrible. I have waited 30+ minutes on hold only…read moreto be sent to voicemail immediately after multiple times, had them bill my wrong insurance after telling the receptionist my insurance had changed and providing new info, and most recently called concerned about a possible miscarriage. My call was immediately forwarded to voicemail/told to text. I texted the number provided, was told a nurse would speak to me soon and never received any contact from a nurse. I am not one to leave a negative review but this is the last straw for me and I would hate for someone else to go through the same thing.

I bring my 4 month old baby girl to this office and I love it. It has a cute atmosphere and cute…read morethemed rooms. We usually see Dr. Later and he is awesome. He answers any questions I have and is very personable. We have also seen Dr. Weed a few times when Dr. Later is unavailable and he is really great too. My baby got sick at 3 months old and they recommended that I take her to a suction clinic at the hospital, I didn't know that was a thing, I took her and it helped so much. It's such a great pediatric office.

After our 2 month appointment with our baby today, I was so impressed and wanted to leave a review…read more Dr. Doug Later really cares about children and his patients and it shows! As first time parents, we need all the education we can get and Dr. Later always makes sure we feel confident in his answers before leaving. The other staff members are so friendly as well and great with kids! They did our baby's shots so fast and always talk to him as they take his vitals even though he's only a few weeks old. I am so glad we have UVP just down the street from us!

I have to say that we have never found a doctor able to help my wife better than here at Southwest…read moreSpine & Pain Center. Wow !!! Dr. Eric Freeman is the best !!! I recommend that if you have pain that you have been living with and is affecting your life, you have to come here !!

Thirty minutes of ludicrously intensive paperwork (5 years of drug history, including tylonol?…read moreReally? Do you really need exact dates for the x-rays or wouldn't a year work well enough?) for a 5-min appointment where they had me verbally answer everything again anyways. (And still, after all that, the home address on my labs at the end of the visit is still wrong, bc their back-end systems don't seem to update data based on the info I submit?) Nurse Practitioner Brittney Hemingway seemed to be in a hurry to schedule me for a followup, jumped to conclusions about my goals / what I wanted, didn't ask very thorough questions, had a dismissive attitude, told me to set up a second appointment after I do four PT sessions in order to review my lab results rather than just calling me or letting me get my lab results pre-PT (pretty sure that's coercion? I shouldn't have to have pre-reqs to get my labs back), and seemed more concerned about meeting insurance checkboxes / issuing me a prescription I didn't want or ask for than actually listening and working with me. Obviously needs TIC re-training--visits like this are precisely why I hate doctors. Waste of time.

They could approve in every category. Scheduled an…read moreappointment confirmed a time and then watched people walk in of the street that received care before me .. Intake person in incompetent Staff didn't seem attentive or engaged After being over an hour delayed they left me in a room for another 30 min.. If this is modern medicine I can't do without it ....

If I could give zero stars I would. Very low effort, uneducated staff no urgency waited an hour…read morepast my appointed time to even be called to the back.