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Cornerstone Plumbing & Heating

5.0 (2 reviews)

Services - Cornerstone Plumbing & Heating

Plumbing inspection

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Forest Brooke Plumbing and Heating

Forest Brooke Plumbing and Heating

(2 reviews)

John Knowles (d.b.a Forest Brooke Plumbing and Heating) was hired to replace my boiler and hot…read morewater tank in November of 2022. fast forward to March 2023: Upon feeling there was a gross lack of transparency and I was being misled by John who refused to deal with me, I call the Consumer Protection Agency who informed me I should have the state inspector come out to inspect John's work. Upon inspection FOUR various code and safety violations were found and the work must be redone, as per the state. 1-4 per state inspector 1.) Oil drum in the house unsafe and the inspector told me NOT to get oil. It can blow. It has to be replaced and , as per code, was to be done during install but John decided to cut corners and obviously put us in danger and now we can't order oil ( it's cold) til he get it all replaced. 2.)Direct Vent pipe ( which gets extremely hot) installed on the wood rafters and clearly against code and manufacturers recommendation. 3.) John did the electrical work himself and he is not an electrician when questioned he told me he was allowed to do HWT electrical. not true. that has to all come out as well and be redone at John's cost. 4.) Never pulled the required permit. So this is just what the state found. I was also not able to file my own rebates. John wouldn't provide the receipt. Took the rebate into his $22,279.00 Quote. teahouse that's right. OVER TWENTY TWO THOUSAND DOLLARS. The attorneys are helping with the later. So I was grossly overcharged for work that has to be redone and gone over by TWO inspectors now. and the kicker, Apparently he has a Master over him who is to be overseeing his work. found that out from the inspector too. well EDWARD L CURTIS was NEVER on premises.

BUYER BEWARE! RUN TO AN ALTERNATE OPTION!…read moreSeveral safety violations. He stated that there was no inspector to check his work but there is (and apparently he has a master that can check his work too) and if he has done work for you already then I suggest you have it checked by the state inspector lest you end up in a situation where the inspector says if you get oil your house may explode due to the safety violations left by John. He just opened his own company, which is this one, and in my opinion he has taken on more than his skill level currently supports. He also completed work he was no licensed to do but didn't want to hire an electrician so did it himself, another violation. He installed the wrong vent system (after he condemned my chimney which i question now if that was appropriate) and it's too close to the floor so that could catch fire according to the inspector. It takes a bit to go to the review board but his violations will show up on his license soon so this isn't just BS, call Paul Moody (heating) or Michael Day (plumbing), who are the inspectors in this area, I'm sure they can advise of his violations and yes the violations are from both his licenses bc he messed up so bad. Overcharges on all products and services. After checking prices on what he did there are several thousands of dollars that cant be accounted for and he refuses to give receipts or the accurate rebate amounts he received from my address after being told that i would do any rebates on my address or my equipment and still refuses to give any info. Lacks communication. Doesn't answer messages or questions or provide requested information or documentation. If he says he will provide something he just doesn't.

Cornerstone Plumbing & Heating - plumbing - Updated May 2026

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