Prompt, timely, excellent service. He showed up in less than 30 minutes to my location and got it…read morefixed at a reasonable price.

Was really easy to schedule an appointment. Got new key fob programmed quickly and at a very…read morereasonable price!

Fast response, Owner demonstrated creative solution to presenting issue and viola--problem solvedread more

I needed a 50-year old dial combination safe opened. After calling a few places that advertised…read moresafe cracking, I finally found Strauss/SEI and they said they could do the job. A few days after dropping off the safe, the gentleman I was working with, Dan, said he had tracked down the company that bought out the original manufacturer, and they could get me the combination if I jumped through a few minor hoops and sent them a form (and some cash!). I got the combination a few days later and went to Strauss to try it out. At least 4 of us tried to get it open, to no avail, but it was great that Dan hunted down this option and offered it up. So, we had to go back to the safe-cracking route. It took a few days for the technician to get to my safe and another one, but he was able to get it open. They don't open the door, just get the lock to release the mechanism and have you come in to get it. I picked up the safe and got my items out. Dan was even nice enough to help me with disposal options for the now unusable safe. Pricing was very reasonable, and service was excellent. Highly recommended!

I called because I needed help getting into my locked vehicle. The person I spoke with it said…read morewould be 30-45 munites. I did not hear back and called again after and hour and a half of waiting And the new person I spoke with had no idea about the status of the technician Sent to help me. I went ahead and called a different company And finally heard back from Strauss 2 and half hours after the initial call

I hate leaving negative reviews but I've been calling Iowa Lumber & Construction every week or two,…read moreand speaking with a nice lady there, since November 2021. We are yet to have anyone come to our place and repair a warrantied sliding glass patio door. I have even submitted a message via their website...still no reply/no service. We did receive a call on a Friday in January when I was in the hospital. The rep, via text, agreed to call me back the following Tuesday. He has not contacted us and it's been over two weeks. They were prompt years ago when making the sale. From my experience, their after the sale service seems to be nonexistent. "Buyer beware."

Okay, so now I know if Mr. Lacona is going to reach out to me to resolve this - the answer is NO. I…read morealso found out why his employees are rude and hang up on customers - their boss is his wife and she taught that to them. There are lots of places I could have spent the $25K that I spent with this company - and now I wish I had. DO yourself a favor, shop around and read the reviews - I wish I had.

Did half the job, only showed up when I texted him asking when he would be by, once when he did…read moreshow up he brought the wrong materials. Promised to finish the job within a week, its been over a month and he no longer returns communications. I paid half up front and gave him additional funds (stupidly) after that point. I now have to go to small claims court to get it back. Do not do business with this 'company'

They took great pride in the work and the fence looks amazing! Great pricing. Didn't take them long…read moreat all to get the job completed. Russell took time and answered all my questions. Would definitely recommend them! Thank you!

Stupidly locked my key fob in my car after an oil change and had to call a locksmith to come open…read morethe car. Ian's was highly recommended on Yelp, and I see why. Gave them a call, the guy took some information and got the address, and gave me an estimated time of arrival. He kept in touch via text, providing updates for his arrival time as it was a busy summer day with a lot of road construction going on in the neighborhood. The procedure to open the car took less than five minutes, and the tech was personable during the procedure. Price was fair for me making a bone-headed mistake. Should I have another momentary lapse in memory in the future, I would certainly call Ian's again, and I highly recommend their services if you find yourself in a similar situation.

Called Ian in a pinch with a reel estate deal and he came through huge. He was there within half an…read morehour. I would definitely use him again.

Quick Service. Friendly and worth making two new car keys. Locked out of my car. I didn't need to…read morewait long at all.

Have always got me out of a jamb. Pardon the pun!…read moreReliable, fair, friendly service. Wish they were open Saturday.

This company does not respond to phone calls or email no service after the sale. Needed help after…read morecable snapped, no response from company, tried multiple times to reach out to this company, no response to my emails or phone calls, emailed Josh multiple times, left messages on voice mail, no response.

I messaged Lee's Doors and within a couple minutes they responded. I had them install 3 garage…read moredoors for me and 3 openers. It was a big job and the technician that was out got it done. Doors and openers run great. He was very nice and professional. The most important part is he didn't run up the ticket, he gave me a price and stuck to it! Definitely going to be using them in the future! Highly recommend Lee's Doors.