This place is a complete ripoff, they will charge you for services that you do not even need. They…read moreperformed work on my vehicle that they said they were capable of doing in order for me to get my state inspection sticker. When I left with my inspection sticker my steering wheel was crooked from tires & a control arm that they said that I needed in order to get my sticker, which was complete BS. I trusted them, when I drove off in my vehicle my steering wheel was off center as I drove straight down the road. When I went back Jim told me that they don't preform alignments. Well Jim, why on earth would you provide services on a vehicle and you are only able to complete 2 out of the 4 tasks that need to be completed in order for the car to be safe to drive on the road. When I went back to talk to Jim all he said was that another dealership would have charged me twice for the work that they completed. I got a message for you Jim, even if it was 4 times more at least I would I have gotten back in a vehicle that I felt safe driving IN... Isn't that the entire purpose for having a State Inspection in the FIRST PLACE!!!!!!!!!!!!!! Stay away..............

Re: Cross Lanes, WV Rural King store: BEWARE! This store…read moresold me a new riding lawn mower they said was in stock and indeed was not. They said it was available for pickup and was not. They cancelled my order because they did not have the mower to sell, did not offer to order one, and had no idea how to solve the problem. They did however accept my money on their website quite readily, and it is now tied up somewhere. Now I have no riding lawn mower, and no refund after four days. Please take caution, because as of today, they are still advertising this same riding mower on their website as for sale and in stock for pick up. Some of the worst business practices I have ever seen.

Stood in line 30 minutes waiting to get checked out. The guy working was so slow it took him at…read moreleast 5 minutes to scan just one item. He was the only one checking people out. If they can't hire enough people to run the store then they need to close it down. If I could give 0 stars I would. i got tired of waiting and left my stuff and went to tractor supply. From now on that's where I'll buy all my farm feed.

We move close to this location, so it soon became our regular stop for gas and such. Over this…read moreweekend, during the Arctic blast, we had allot of trouble with our vehicle wanting to start and starting started... Come to find out there was more WATER in our gas tank than gas. And it has frozen in the gas line preventing actual gas from going thru... We have not been getting gas any of other place... From here on, we'll be traveling for our gas.