Mohammed and Ben, along with the rest of the family, keep this place totally receptive to the needs…read moreof the community. Whether it's getting my sweetie's favorite wine and keeping it in the fridge section or obtaining my brand of cigarette, Swif-T truly is the best convenience store for our area!

This place can't be beat! They have a huge beer and wine selection for a gas station. The service…read moreis top-notch. You can almost always find the owner working the counter. Super nice guy!

Bad Customer Service at 7-Eleven…read more Customer service plays a major role in how people view a business, especially convenience stores that rely on frequent, quick visits. Unfortunately, many customers have experienced poor customer service at 7-Eleven locations, which negatively affects the company's reputation. Problems such as rude employees, lack of cleanliness, and slow service can make customers feel unwelcome and frustrated. These issues show how bad customer service can drive customers away, even from a well-known brand. One major issue with customer service at some 7-Eleven stores is employee behavior. Customers often expect basic politeness, but instead may encounter workers who seem annoyed, ignore customers, or speak in an unfriendly tone. When employees do not greet customers or help them when asked, it creates a negative atmosphere. Even small actions, like not making eye contact or responding rudely, can leave a lasting bad impression and make customers feel disrespected. Another problem is the lack of cleanliness and organization in some stores. Customers expect convenience stores to be quick and easy places to shop, but messy aisles, dirty floors, and empty shelves can make the experience unpleasant. When these issues are combined with unhelpful staff, customers may feel that the store does not care about their comfort or satisfaction. Cleanliness is a basic part of good service, and failing to maintain it shows poor management and low standards. Slow service is also a common complaint. Long lines at the checkout with only one employee working can waste customers' time, especially when they are in a hurry. If employees appear unmotivated or take too long to assist customers, frustration builds quickly. Convenience stores are meant to be fast, and slow service goes against the main reason people choose to shop there. In conclusion, bad customer service at 7-Eleven can seriously harm the customer experience. Rude employees, unclean stores, and slow service all contribute to customer dissatisfaction. To improve, 7-Eleven should focus on better employee training, higher cleanliness standards, and faster service. Good customer service encourages loyalty, while bad service pushes customers to choose other stores instead.

Well I try to stay positive when I visit a spot. So let's start with the pluses. They had a very…read morefriendly and helpful cashier. They have products and were restocking the shelves as I was there. They were fast and convenient to the location I was at. Now unfortunately the minuses. I went there for gas and as I was paying I had to go potty with some urgency. So I go to the restroom, along the way from the front I have to maneuver around the aisles to get to the restroom. Once there I see the restroom is absolutely filthy and If I didn't have to go so bad and need gas, I would have turned around and left. They need to clear the aisle of excess product to make it mobility friendly.

This QT On Centerville Road in Garland just SUCKS! The girl who works there at least four nights…read moreper week will not greet you when you enter the store, will remain silent when I make any sort of comment, and will not say goodbye when I exit the store. A deaf mute would communicate more effectively. Can we say UNFRIENDLY?!

Nice location and easy access from the road. Always a great place to visit not only because they…read morehave everything that one would need which is pretty much a one Stop Shop but the staff is always extra friendly you can't find it in any of the gas stations.

The owner is very kind and helpful ! I will definitely be visiting again ! They have lots of great…read moreitems. I recommend it 100 % the store is clean and organized the ambiance is wonderful.

From the owner: Clean family owned business selling groceries form Afghanistan, Iran, India, Pakistan and much more…read morein Garland Dallas Texas

This Racetrac is by far my favorite. The staff is kind, the restrooms still suck, but it's never…read moresketchy or crowded. Not that anyone reads reviews for Gas Stations anyways

Workers seem to have a horrible attitude everytime I go there. Sad will not be going back to this…read morelocation anymore

Not worth the terrible experience you will get after being here. I don't expect a lot from gas…read morestations, but this one was just awful. Cashier will STEAL from you. Count your cash payments.

In town via Houston staying at hotel. I just wanted a…read moresandwich, and some white wine, and lo and behold 7 eleven was very close by. Easy to place order and quick delivery.

The majority of the staff can't speak, good English or understand it, I consistently have brand…read morename prescriptions that my doctor has put on file yet they asked me questions every time, they no longer answer the phone. You can leave the pharmacy in a message and they will call you back. And although I have a credit card in the app, they can't access it, dumber than dumb.

10/03/21 Late…read morepost, good service! Professional staff/ crew! Thank you, Jjay R1616

This is a relatively new RaceTrac and it's nice enough. It's on Park off of Hwy 75, so it's a busy…read morearea. The last time I was in this area, it was still being built, but now it's open for business. It has what you would expect..... fountain drinks, snacks, gas (of course) and the hot dogs are good. It's a very new building, but it's already looking a little worn and. Nothing bad, but the floor looks like it needs to be mopped, but that's understandable with all the foot traffic that comes through here. Other than that, it's a good place to stop.

Pumps never work and owner is slow!!!! Does not care about customer service. This is not to be…read moreconsidered a convenient store.

Unfriendly and tried to overcharge me for lottery tickets today. The clerk told me Poweball…read morew/Powerplay tickets were $4 each. They are actually $3 (I looked it up on the TX Lottery site while I was standing there and told the clerk what it said). I also had to explain basic multiplication to both clerks several times so that I was charged appropriately. They still messed up my ticket. They seemed to blame me and were rude about fixing it. So, all in all, this store isn't good at customer service...or selling lottery tickets...or simple math. Just FYI.

I rarely rate gas stations (because they are gas stations), but I was very surprised at a couple of…read morethings. For the first one, the person working there was very friendly. I feel like most people working aren't really friendly, so that was nice to deal with. And number two, but the main reason I am writing this review is because of the clean restroom. I try to avoid gas station bathrooms, unless it is a Buccees, but when your kid has to go, he has to go. I feel like you can judge a gas station based on the restroom, and this location didn't disappoint. Overall, I think this is a great location, and if I need gas and I am in the area, I will make sure to have enough gas to come back here.

AVOID THIS LOCATION IF YOU'RE TRYING TO AVOID COVID. They…read moreCLEARLY have signs posted on their doors saying face maks are required BUT DO NOT FOLLOW THEIR OWN SAFETY PROTOCALL. I will be placing this review on many other sites as wel. 90% of the people going in had No Masks. All the employees were wearing them but I stood around and watched as NOT A SINGLE EMPLOYEE SAID ANYTHNG TO THE UNMASKED CUSTOMERS!!! IF they don't care about our safety why should we care if they stay in business.