Happy to have access to a Michoacana. I was eager to shop at a less popular grocery chain and make my first visit to one since moving to Dallas. I chose Michoacana over its competitors because I had had good experiences at these stores in San Antonio.
At this location, I came for a handful of items and was only able to find one item on my list: corn on the cob. I wasn't able to find the other items I was seeking: grapefruit/grapefruit juice, cotija cheese, passion fruit syrup, white corn flour, and Bohemia beer.
There were some nice produce offerings, pan dulce at the front of the store, a butchery at the back, a section of dried herbs and chilis, many hot sauces, tajin products, flours, sweets, chips, beans...just not the items I was after.
On a positive note, I did leave with some items I was not seeking: a jar of marinated nopales, two perfectly ripe ataulfo mangos, a few Thai green chilis, and a substitute for cotija cheese.
I appreciated a cashier's cheese recommendation but had to interrupt a personal conversation to request assistance. The conversation between the two coworkers commenced once we returned to the checkout from the cheese section.
The opportunity to create a repeat/regular customer was lost in lack of inventory and customer service. Sadly, with many competing businesses, I will not be returning to this location. read more