Zero stars would be too good for these people. THIS IS LONG, BUT PLEASE READ TO THE END! I ordered…read morea new truck from them late last year. I went over the order with their "finance manager," Bernie, and agreed to a price. Several months later, Bernie called and said the truck was delivered to the store and ready to go. We arranged to meet the next Saturday to take delivery. I took it out for a test drive, during which time, he told me he had been with Yaklin for several years and what a great guy Yaklin was. Back at the dealership, we sit down to do the paperwork. As soon as we sit down, Bernie tells me the price went up $500 from the originally agreed on price. I should have walked out right then, seeing they weren't dealing in good faith. But, I had waited months for this one to get delivered, and it might be even longer to get another one built. So I sucked it up and agreed to the price increase. They then seriously lowballed the trade on my old truck, but once again, they sort of had me over a barrel. We went through all the paperwork, and I wrote them a check for the agreed on amount and took delivery of the truck. Five days later, after the check had cleared, Bernie calls and demands that I come back and give them another $5000+. They had made a mistake and wanted me to pay for it. I told him I had paid exactly what they asked for, without even attempting to haggle, and I had no intention of paying another cent. Shortly thereafter, the General Manager, Brandon, called and made the same demand. I explained again that I had paid the full contract price, and they had cashed the check. Contract complete. He stated that they would not register or title the vehicle until I paid. I explained that they could not do that under Texas law and that I would file a complaint with the Attorney General if they failed to do so. He said he would get with his management. I never heard from him again. After 90 days, I filed a complaint. The AG's office pursued the complaint and forced them to provide title and registration about 30 days later. When I went to get the plates, Bernie confronted me and stated that he had had to pay the $5000 out of his own pocket. I told him that some times you make mistakes and have to pay for them. In the following months, I received lawyer letters threatening to sue me if I didn't pay the $5000. Eventually, they did, in fact, sue me. I tried to offer a settlement, just to make it go away and to keep me from paying more than it was worth in lawyers' fees. They rejected a 50/50 split. Their lawyers told me that Mr. Yaklin had told them that he had lots of money and he would spend all he needed to to make me pay this. He told them that they felt like I "took advantage of a new sales associate." Pretty ironic coming from a car dealer who literally does it to their customers every day. I spoke to several lawyers who all said I had a very strong case, but you always stand a chance of losing, and if I did, this would cost much more than $5000 to litigate. I eventually settled for the $5000. I am aware of at least one other case where they sued a buyer because they screwed up the paperwork, and the buyer was forced to settle. They had months to prepare the paperwork and complete all due diligence, but they think that I somehow "took advantage of them." You never expect much integrity from a car dealer, but these scumbags bring it to a whole new level. STAY AWAY! AND TELL YOUR FRIENDS!

The is the worst experience I've ever had from any service department. The service manager got…read moreupset with me after I (the customer)corrected him, he started speaking louder trying to act tough in front of his staff. This guy wouldn't stop. I felt so uncomfortable that I had to make a quick exist. I WOULD'NT SUGGEST THIS SERVICE DEPARTMENT TO ANYONE!!

Leo Martin Chevrolet has been the best car buying experience I've been apart of (7 cars at all…read moredifferent dealers). This deal was more important since it was for my mother. She knew that she wanted a mid size SUV and I got to work looking for her. We looked at a few other dealers in the area but never got any attention or couldn't schedule a good appointment since I live out of town. We called ahead and scheduled a meeting with Reagan Martin to meet with a sales rep. When we got there our rep was waiting outside for us and knew immediately where to take us. After a quick spin around the block we knew we had the right car. The owner, Gary, even stopped by making rounds on the sales floor to meet his customers...how cool is that? Our rep got the car in to be detailed right away so that my mom could drive off once the paperwork was done. They even had an insurance agent on site to help with that aspect right away. I think the best part of Leo Martin Chevrolet is that there is actually a member of the Martin family at the dealership almost all the time. It's a lot more comforting to walk in and know you are working with a great family!

Horrible fu______ing dealership. Mainly dealt with son of the owner which was in finance…read moredepartment. First, they took over the loan process from my credit union. I'm sure they got a kick back. Then he tried to sell me ever freaking accessory when I was using the GM discount. The salesman wouldn't hardly even get involved because this is the son of the owner. The way they operate there they won't be in business in five years.

Can't speak highly enough of my experience with Tillman and the sales manager Blaine. I wanted to…read morelook at a 2025 Ranger Raptor, but was unsure if I would actually want to make the purchase. Tillman never pressured me into anything and spent as much time as I wanted looking at the truck and answering any questions I had on it. Once we started looking at numbers he was very straight forward and transparent on everything. Between him and Blaine we were able to make an amazing deal, both on the price and for my trade in. I would absolutely return for another purchase in the future, and I highly recommend anyone in the market to check them out!

Mike at Gulf Coast Ford was honest, gave me a fair price and was so kind. He knew I was coming with…read morea baby and had everything ready for me when I got there to pick up my Bronco. Fastest car buy ever. I also went to 3-4 other dealerships within the same week. Had lots of issues with them telling me a price then I drove all the way there for them to up the price. I was getting very frustrated and almost just gave up, Mike did not use any of these tactics and for that I will continue to shop with him and at Gulf Coast Ford for future purchases.

Small business with quality repairs at a reasonable price. Friendly and prompt serviceread more

Liberty auto charged me $400 to replace a fuel pump and one coil because my car would not start…read more After having my car towed 3 times back to this auto shop, after the car was supposedly fixed, i was left with the same problem i had before Liberty auto took my $400. Liberty auto personal don't give a damn about customer service! They will and did not HONOR the warranty on supposed service provided! Now I'm out the $400 and all the time i wasted trying to get them to do the job right. My car still doesn't start and i am forced to take my non working car to another auto shop and spend more money I don't have!!! Liberty auto is a thief shop. Take your money and time elsewhere!!

Dropped off my husbands truck for a tune up. Never called about the vehicle to update us, we had to…read morego in person to inquire about it days later. They did not have a phone number for us. Fast forward to after the tuneup the truck was driving funny. Took it back to see what is going on and should be under warranty, and AGAIN NOONE CALLED US FOR ANYTHING!! Had to go IN PERSON AGAIN they said the transmission is bad even though they LITERALLY just had it!! NOW ITS BEEN THERE 3 WEEKS AND NOONE BOTHERS TO TELL US ANY UPDATES! WHERE IS OUR VEHICLE?!?

I don't know where to start. So many problems started appearing with the 2024 Chevy Silverado. It's…read moreonly been the 7th day since I bought it, and it's been difficult to get help. I definitely don't want it. I know that once I fix it, I'll have the same problems later. At least they should replace it. A lot of money and they don't help.

*Dishonest Service Department - Get a Second Opinion Before You Pay**…read more I rarely leave reviews, but I feel obligated to share my experience to warn others. I took my 2019 Honda to this dealership after it suddenly stalled on the toll road. I dropped it off on a Tuesday, and despite calling multiple times, I didn't hear anything back until Friday evening. That's already unacceptable for something potentially serious. When I finally got a response, I was told my transmission had completely failed and the repair would cost me $12,500 out of pocket. This was shocking to hear, especially since my car hasn't even reached 100,000 miles and I've only had it for a year. Trying to understand my options, I asked to speak with someone in the sales department about possibly trading in the car. I explained my situation to a sales rep, who seemed sympathetic and said he would talk to his manager and call me back. That call never came. Thankfully, a family member who owns a mechanic shop in San Antonio offered to take a look. I had my car towed there and -- to my complete disbelief -- he discovered the only issue was a bad catalytic converter, which he replaced for $500. The car runs perfectly now. This dealership either **grossly misdiagnosed** the problem or was attempting to take advantage of me. Either way, it's unacceptable. These are hard financial times, and being told I needed to shell out over $12,000 for something that cost $500 to fix is both infuriating and disheartening. **My advice: if you ever bring your vehicle here, ALWAYS get a second opinion before agreeing to any repairs.** It might save you thousands.

My wife and I had a great experience here! Our sales guy (Armando) actually listened to our wants…read moreand concerns. He found us an AMAZING deal on a vehicle we love! Expectations here were far exceeded and we will definitely look here first whenever future vehicles are needed.

You be the judge. I took my 2018 Ram 2500 to Don Davis with a leak in my washer fluid reservoir…read more The service department told me the fluid pump was burned up and would need to be replace. I told them thanks but no thank, that I would take care of it, so I did. I replaced the grommet, filled the reservoir and works fine. NOTHING is wrong with the pump. Did I mention they charged me 175.00 for diagnostics? I will not purchase a vehicle from this dealership and then expect them to provide honest warranty service.

SalesPerson Aaron Pounder went out of his way to make me feel welcome. He took care of all the…read moredetails and sold me a really nice GMC vehicle. I am pleased with the service I received and will returned when it's time to trade in.