Called & got Dustin to come out to check out our 3 yr old…read moreAmana washer, the same day after her got thru 2 other stops. The washer was not taking in water.He 's a nice friendly guy& after checking told me the computer board was faulty. Was $300 for the new board & $240 for install & service call. Total $ 540. Next day service. A new washer would have been $539 at Lowe's. You think no brainer right? Ask Dustin to do it, rather than have to wait& who knows what! He came the next day & done!!! Worth it! If & when something goes out,I'll get a better washer& a warranty( which I never buy) Tip : appliances are made to last 2-5 years sad , but true ! Recommend Dustin any time!!

Won't come back to repair the job. The guy didn't want to pull out the fridge to unclog the drain…read more A week later it clogged up and they won't answer their phones.

Although there was an initial scheduling delay due to the fact that Alan is a one man repair team,…read morehis wife Sheila did a great job keeping me in the loop and updated with Alan's progress. Alan came, assessed my refrigerator ice maker malfunction and repaired it, all within about 30 minutes. Great service and value. I would highly recommend. I'd like to note that I called three other appliance repair companies listed on Yelp and I didn't even get a call back from any of them, just Young's.

Didn't answer / reply to multiple calls . I was calling and calling but didn't return my callsread more

Steve fixed my Viking fridge unit that was leaking water. Quick communication, fast service, fair…read moreprice. And very nice guy who was nice to my dog. Dog people get extra points in my book.

I had decided to get my (really old) Frigidaire ice maker fixed last November and contacted another…read morerepair service (unnamed here but I left a review) who came out the day after I called and left a msg (that should've been my first red flag regarding their customer service follow up). I should add that it's a second fridge so not used regularly. The other guy came out and removed the ice maker from the fridge to determine what the issue was and what parts he needed. He removed a bunch of tubing that was the water supply and said he'd be back in a couple of days after getting the parts. That was on a Thursday (11-4-2020). No call back by Saturday morning so I happened to check the fridge and found the water from the ice maker was leaking and completely froze all on the inside of the freezer, preventing the door from even opening. I called several times and left multiple messages and texts to the other guy but absolutely no response....I was panicked so looked for another plumber. Morris Refrigeration to the rescue. I explained the entire situation and he came out within the hour. Before coming out he gave me a solid idea of what he would be doing (and not doing) and how much it would cost. He even helped remove the ice using a heated blower and installed a shut-off on the main water line feeding the freezer (which I thought the other guy either did or at least should've done). Morris Refrigeration was very courteous and the cost was reasonable. He said he wouldn't "cut the other guy's line" and fix the ice maker since he had already started the work and ordered the parts....very honorable. If I ever need any kind of appliance (or non-major plumbing) service, I would definitely contact Morris Refrigeration. #ServiceStarShoutOut

Alfredo the man! He did so wonderfully, he came earlier than the time frame! Identified the problem…read morefast! Even had the parts needed to fix it! He was in and out under an hour and now we have our washing machine back to normal! Found our new appliances repair company!!!

We were referred to this company by a neighbor. Our refrigerator wasn't working & the freezer door…read morewas jammed. Nathan came the next day & looked at the entire unit & found the fan had iced over. He gave me time to clean while he dismantled the shelves & drawers. He even showed us the right way to open the doors & the freezer. He explained what he was doing to my husband & me as he worked. We were totally pleased with his work & the invoice was quite reasonable. Highly recommended.

First time customer had a great experience in having my LG washer fixed and repaired. Called late…read moreFriday to make a service appointment friendly lady Jessica scheduled right away next day Saturday. Dustin was very knowledgeable after told him water was not draining after wash so washer needed a new drainage pump. Replacement part came in on Monday and Dustin fixed my washer so quickly and repair cost was affordable. Will be using Ohana Appliance for future repairs if needed. Big Mahalo, Dustin and Jessica!

What went well? Everything. Quick, efficient, kind and…read moreprofessional. I felt price was reasonable especially for a Sunday afternoon. We won't call anyone else for appliance repair. They called the next morning to insure our problem had been resolved. Who does that anymore? 5 star customer service.

We've worked with Ideal Appliance through HI Roots Realty and appreciate their help with our…read moremanaged properties. Appliance issues can be a headache for both tenants and owners, and we value having a company we can turn to for assistance. Wanted to take a moment to support their business and say thank you. Mahalo to the team!

I was referred to Robert by another company that didn't work on the specific appliance he did…read more Robert was very responsive when I asked questions and got back to me promptly. I had him scheduled to do a repair but found another alternative to fix the issue and asked his advice. Rather than take my money he was transparent and said the other option would be best. Although I didn't use his service, his honesty and transparency speak alot about how great his business is. Definitely will use him in the future for any repairs, thanks Robert

Gima Appliances is excellent and knowledgeable with a range of appliances, very professional and…read morereasonable!

The management group sent this company over to look at my refrigerator. The guy found the problem…read morethe drain was clogged with ice. He cleared the drain clog and left the water in the bottom of refrigerator and in freezer. The drain clogged again with ice. They sent the same guys as before and said for me to get the water up...I called the management and told them I found the problem with the clogged drain... this guy did not speak the water up in the freezer the last time but I watched his ash closer this time.. this guy is worth less money... it unemployment checks... no star if I could...smh

Andrew took over for his uncle, Alan, for years. He came to check out my moms freezer that was…read moremaking a weird noise. Called him this morning and he came out at 9a. I can't tell you how much I appreciate that responsiveness, especially when it really matters! Fixed the problem within an hour and now the freezer is humming away again...hopefully for another 10 years! Andrew was clean, efficient, courteous and complete...he even put all the food back in the freezer. Like what???! Yup...a def go-to for your appliance repair needs!

I woke up this morning sad because it was my birthday-yep a year older-and because my…read morerefrigerator/freezer combo was broken. I called Alan's Appliance Service, left a message and wondered how long I'd have to wait for a return call and if he could even come out today. Andy, Owner, Technician and Appliance Superhero, called back within minutes and said he could repair my fridge within a few hours. He arrived on time and quickly determined the motherboard needed to be replaced--fridges have motherboards? I authorized the repair and a few minutes later I heard the best, most annoying sound ever: the hum of my refrigerator motor! The time from the message left for Alan's Appliance Service to a fixed refrigerator was under 3hours and cost was under $350.00!!! So before spending an arm and a leg replacing your hot fridge, call Alan's!!!! PS--In the past he also saved us from having to replace a dryer that wasn't drying anymore. Once an appliance hero, always an appliance hero!