What a great hotel! Rustic in the very best way. Comfortable and the nicest service ever! Super…read moregreat place to bring a dog! We will definitely be back!

Not a great place for handicap people. Have to go down a big hill and enter in the back. Food,…read moretypical bar food not great but if you're hungry it's fine. Service was great.

My boys and I went to Prescott for a night to enjoy the…read morecooler temps. We were welcome by hotel staff once we entered the lobby. Check in went smoothly. My boys received bubbles and some coloring books, that was sweet. Our room was spacious with a full kitchen. It's always nice to have extra room with the kids. We were able to crack the windows to get a nice cool breeze into the room, I really enjoyed that. The pool area had two small hot tubs and a shallow pool for little kids. Next to the pool is a sitting area where you can relax or have a nice lunch or dinner outside. If you're looking to eat out, there were many restaurants nearby. We ended up going across the street to Texas Roadhouse for dinner. Their complimentary breakfast buffet had a nice variety. The kids were able to fill up on waffles, eggs, sausage, yogurt, cereal and fruit. They also offered biscuits and gravy, bagels, toast, and pastries We had a great experience, I would book at this hotel again.

We have stayed here many times. We have food allergies & can't really eat out so we travel with a…read moremini fridge that looks like an ice chest & an electric skillet & our own food. We love the residence inn because it offers a full kitchen & they have a variety of other options-separate bedrooms, fireplaces, etc should you need them.

This is my second Yelp review for Hassayampa Inn. Again, I wanted to give a shout out to the…read moreHassayampa Inn staff for going above and beyond for excellent customer service. After I returned home from another wonderful overnight stay at the Hassayampa last week, I discovered I left hanging clothes in our room's closet. I called the Inn and the young lady took my call (I'm sorry I can't recall her name) told me she would contact housekeeping and get back with me that day. 2 hours later I received the call back and was informed my clothes were there. This is when they went that extra step. She confirmed with me that my address on file was correct. Then she let me know they will be mailing my clothing to me, and at no charge!!!! Y'all, this is what excellent customer service and attention to detail is all about. If you are planning a trip to Prescott, please consider staying at the Hassayampa Inn. The accommodations are uniquely Southwestern in style and comfort. Well-appointed rooms, with great dining restaurant, a cozy, fun bar/lounge with wonderful music every evening. The Inn is within walking distance to Whiskey Row, the Courthouse, and lots of shops and restaurants. Staying there at Christmas is festive and magical too. Again, a big Thank You to all the staff and sending hugs too!

Had a an overnight stay here and location was great close to many nearby spots…read more Checkin was frustrating as I arrived a little after 1130am (understandably early) but even by 1pm they said my room wasn't ready. I've had many hotels allow for early check in if the rooms are available or for a small fee. So this policy felt inflexible. The room was very small but fine. The bathroom is tiny as well. The bed was not comfortable and quite noisy when moving. Staff didn't feel particularly friendly to me. Overall a quaint town but if i did return I would probably not choose this hotel.

What a wonderful stay!…read more We drove up here from Phoenix for the Christmas light celebration, as we do every year. I am a Hilton gold member so I travel to Hiltons 20 to 30 nights a year, so I have stayed at several Hamptons before and I've stayed at all the Hilton properties in Prescott. This by far was the coziest experience we had. The hotel, the parking lot for landscaping the decorations all made me feel like I was in a Hallmark movie. The staff was great when we checked in and they allowed us to check in our room two hours early. We forgot our phone charger and they had an extra one that we could use during our day. As expected, the bed was comfortable lots of pillows, and the heater worked very quickly . The room was very clean and they also had an indoor hot tub. I enjoy coming out before heading out to see the Christmas lights to notice the fresh bake cookies prepared for all the guests in the lobby . We also noticed when you checked in, they had a handful of coupons for restaurants nearby to get some nice discounts. I enjoyed staying at this location because it was close enough to downtown for a quick 5 to 10 minute drive but also further enough out so you weren't in the mess of all the traffic . It's location is also nice because it's around all the restaurants in local shopping in the area.. We will definitely be back next year ! The price was incredibly affordable in comparison to the other hotels around. You're definitely getting more bang for your buck here.

Love this hotel. This was our second time staying here. Quiet room. Front desk people very nice…read more Great breakfast buffet, rotated daily. Best part is the pool. Very warm/heated. Indoor. Super kid friendly.

Big blooming orchids to Raul! He was incredibly kind-hearted, professional, and genuinely caring…read more You could truly tell he enjoys helping people and takes pride in providing excellent customer service. His warmth and compassion stood out immediately. Raul is a wonderful asset to your team, and his positive attitude did not go unnoticed. I truly hope management recognizes and appreciates what an exceptional employee they have in him.

Thank you for your response, Julie…read more Unfortunately, your reply does not accurately reflect what happened during our stay, and that is one of the reasons we will not be returning. I fully understand that hotels need to verify a guest's driver's license and credit card. I showed both my driver's license and my credit card without hesitation. My concern was never about your policy. The issue was that your employee insisted on taking physical possession of my credit card. When I explained that I was not comfortable handing my card over, he demanded it again. That interaction made me feel uncomfortable and was completely unnecessary. You also stated that I had reserved a standard ADA-accessible king room. That was not my understanding of the reservation we made, and the room we received was not what we expected. Combined with the unpleasant odor in the room, it was a disappointing experience. What disappointed me even more was reading a response that dismissed my concerns rather than acknowledging how your staff handled the situation. Instead of recognizing that a guest can feel uncomfortable even while following your verification procedures, your response simply repeated the policy. We truly enjoyed visiting Prescott and Jerome, and our trip was wonderful. However, trust is important when choosing a hotel. Based on both our stay and the way our concerns were handled afterward, we have decided we will not stay here again. We have also shared our experience with friends and family here in Arizona who frequently travel to Prescott so they can make their own informed decisions. I sincerely hope management uses this feedback as an opportunity to improve the guest experience for future visitors.

Our experience was truly great. The room was clean, we could park right outside of our room, and…read morethere was a lovely little area right outside of our room that had a table and chairs, as well as a chair with a stone coffee table with a pretty purple plum tree and other trees and shrubs for privacy and canopy. We ate breakfast there one morning. The free breakfast is never great, but free on-site breakfast is still a great way to start the day! More days where bacon is available would be absolutely amazing. The orange juice is awesome. The pool looked beautiful, and would have likely been lovely to swim in, but we had other plans in town. Overall, a great experience, and we will come to stay again

OK hotel in Prescott. Two floors, multiple buildings. No elevator in any of them. Free, hot…read morebreakfast every morning. There's a Mexican restaurant on the property, with great food and employees. All the staff members we interacted with were super nice. Room was comfy enough. Dog friendly with a little doggie park in the back.

Customer service from the beginning was amazing. The room was so spacious, nice and super clean…read more Breakfast was served every morning and it was never a disappointment. Pool was indoor and clean and nice as well. It is in a perfect location with so many places at walking distance including downtown prescott.

This place is a dump. I can't believe how many positive reviews it has. Either we as a society have…read morecompletely lowered our standards or people stayed somewhere different. I can only relate this property to an apartment slum lord. I am titanium elite, as well as life time platinum, and am shocked at the quality. For $400/night.

This was such a cool hotel! Deb was amazing! I got caught in traffic and arrived after the office…read morehad closed for the night but she waited for me to arrive so she could get me checked in. The room was very comfortable and had an "at home" feel. I can't say enough nice things about this place. I will definitely be returning to this lodge for my next Prescott vacation!

Loved everything about this cozy little gem. We've been to Prescott many times, always looking for…read moresomewhere affordable, clean and close to downtown Prescott. We stumbled upon the lodge, not knowing what to expect, but took a chance because it was within walking distance to everything and we could bring our small dog. WOW! We were blown away at how cozy and quaint it was. We loved sitting out on the porch at night sipping wine and coffee in the morning. Deb, the hostess was friendly, warm and welcoming and shared the history of the lodge, which was so interesting! We no longer have to look again when traveling to Prescott, this is our new little place!!

This was a nice getaway from the heat. Spruce Mountain Rentals are up the hill (about 6,000 ft)…read morejust south of Prescott. You get amazing views of the mountains and some refreshing cool air. There five choices of places to rent from. Some are either 2 or 3 bedrooms. These places are beautiful! We stayed in Gamble Oak which is a two story, three bedroom cabin with a wraparound balcony. There was a fire pit for an evening campfire (supplied with precut wood) and plenty of spots around it to go for a hike or a bike ride. The living room was nice and spacious with large windows so you can soak in plenty of nature. They had plenty of pots, pans, dishes and cups you can use. If you are in need of entertainment, we had both Netflix and Hulu choices along with pretty decent Wifi. We really enjoyed our time here and would definitely make a return visit. The only issue was the 3 mile dirt road leading up to the cabins. It can be pretty bumpy for a smaller car. Spruce Mtn rentals are very pet friendly and require a small deposit fee.

From the owner: Spruce Mountain Vacation Rentals is located in Prescott at 6,500 ft elevation & our rentals are…read morecomfortable, clean, & private. We provide a unique off the Grid Experience. We are far enough away from town that you feel like your in a remote location, but close enough to run to town if needed. We have private BBQ & Horse Shoe Pits as well as Free Wifi & Direct TV. We have a 9 hole disc golf course & we provide disc's to our quest. Wildlife is abundant, plenty of hiking & biking trails right out the front door. Spruce Mountain is known for its many hiking trails as well as the beautiful trees & clean fresh mountain Air. Guest whom stay here keep coming back & never want to leave. We have 5 rentals in the Prescott National Forest & one rental in Historic Downtown Prescott walking distance to the town square. We are dog friendly. All our rentals are stocked with fresh white linens. We take reservations all year. Spruce Mountain also has many GeoCach locations to hunt. Adventure is waiting

I had my Dad run by and check the motel out before we made reservations. We love the vintage hotels…read morebut my husband is 6'4" and we have had trouble with tiny bathrooms in the old hotels in town. But not here! The newly renovated rooms are a perfect fit! We slept great even when the power went out one night. The worst night of the storm we couldn't get our tv to work and though it was late Miguel, the night manager was sure to come to our room and be sure the cable was working. That man deserves a raise for that! The wind was howling and the air dang near freezing and he came out to help us. We thoroughly enjoyed our time at this epic Route 66 styled motel. Check it out when you're in town, it's a classic!

This is a tough thing to do, is review such a beautiful little motor lodge with such warm and…read morefriendly people. The rooms are quaint and very comfortable. The staff all seem to be very welcoming and friendly and the prices are very fair. They also allow your dog to stay with you for a reasonable $15 charge. They even use the old school type of keys, where anyone who finds it, will know exactly where to go and what room it's for. Charming, not very safe, but I enjoy it. These are the facts as we witnessed them. The issue right now is that this town currently operates heavily under the impression that the virus situation we are facing is either political, a hoax, doesn't pertain to them, or maybe they are immune. I don't know. But in this town, even the mayor stated so, MASKS are..... OPTIONAL. Why? Maybe it's so that he stays in office with no problems and the town can choose on its own what is safe and what is not safe. Maybe the police won't enforce it anyway. The problem... no one in this town (and in this hotel including the cleaning staff), no one wears protection, for themselves, or for someone else. And I'm even talking about the food vendors here. NO mask or gloves, and there certainly isn't any social distancing. In the industry of hospitality, where people come from out of town, where the stay one night, and on they go to the next town. And then to have a cleaning person, wearing no protection, go from room to room, no mask or anything, "clean" the room. From one room where people stayed the night, having an unknown history, then into the next, and into the next and into the next... with no protection or precautions to prevent spreading of anything. Now, this isn't a political thing. This is a safety thing, even if you don't believe there is a problem. Where is the harm in better safe than sorry, especially for people in the hospitality sector? The whole town... the vast majority of people... no mask, not outside, not inside, not even hanging from their chin to pretend they use it. So... just be warned. And that's too bad, because we really wanted to enjoy this town, but we chose to hightail it out of Arizona... because this is the norm. It sadly is. But... as to balance it out... if they took that precaution I would highly recommend this place. Thus - 3 stars.