I was looking to help a lady out by getting her some ac and heat since her husaband passed a year…read moreago. She bought a Mr. Cool system and just needed it hooked up. Hang 5 units inside, run the piping, a new breaker, about 4' of wire and plug it in to the exterior unit. Simple. The estimate was $5600.00 and that did NOT include installing the electrical wire and breaker, or any anything else. It could of been a one day job for 2 men ($700.00/hr). How can they justify a price like that? The woman has no heat or ac. Sad that anyone would charge that kind of money just because the need is great.

Our AC stopped working and Chad, the owner, came out promptly to diagnose. Our compressor had…read morelocked up and he gave us our options to replace the compressor or outdoor unit. Our system was pretty old so I had him go ahead and price a new system. He gave us a few different options and price points we could choose from with zero pressure. Once we had chosen, he was out quickly with the equipment and was finished in one day. Me being picky about the details I can say he performed a clean and professional install. I would highly recommend this company if you need any HVAC work completed.

Mike is fantastic - he has kept my house running for years. He installed a very affordable HVAC…read moresystem that ended up saving us a lot of money on fuel bills.

Great company. Mike is reliable and does excellent work. They have had multiple different jobs in…read moremy home all with great results.

These guys were wonderful. Friendly, helpful and honest. Explained what they intended to do every…read morestep of the way, kept me well informed and included me in the decision making process. They were willing to accommodate my special requests and even offered to come back later that day to "give me a little more time." So nice! They were knowledgeable and efficient but more importantly they treated me so kindly...I would highly recommend them to anyone. A good experience all the way around.

They came to install a dishwasher and took care of a bigger plumbing issue that I didn't realize I…read morehad. They took care of everything in the same appointment. So glad my neighbor recommended them. They're excellent

I have used L&M numerous times for multiple different plumbing issues. Junior has fixed leaks, a…read moredrain that wouldn't drain, installed a hot water heart and converted an antique claw foot tub to add a shower. He is the only plumber I use.

You know, I didn't actually use them; but, if their customer service is anything like their…read morequality, then I would stay away. I was attempting to call my local plumber here in FL. I somehow accidentally ended up dialing these people. The guy who answered the phone was rude and sarcastic. When he learned I lived in FL, he did not tell me I have the wrong number. Instead, he asked, "You want me to drive all the way from West Virginia to FL?" I replied, "No, I obviously have the wrong number," he chuckles sarcastically as I continue, "but your sarcasm is much appreciated." At this point I hang up. Throughout the conversation he kept saying, "Wha? Huh? What?" Absolutely ridiculous. For their poor customer service and their attitude, I recommend finding a plumber in Piedmont, WV whose service orientation is rises to the level of quality customer service.

Our home temperature went down to 55 degrees. I called Royal Aire and they came home to check it…read moreout. They showed up within a couple hours of calling them. Unfortunately, they discovered that the heat blower motor was bad and my furnace was backing out flames from the combustion chamber that could have caused it to burn. The unit was over 35 years old and I was told that would not be economically feasible just to repair the motor and risk the change of the furnace going bad and continue to waste money on service repairs. The technician recommended a complete HVAC replacement. Elijah, the tech, worked out an estimate overnight and by the next morning we purchased a whole home HVAC. A Trane 2.5 ton system. Royal Aire had it in stock and immediately scheduled it an install five days later. The day of the install we met with the techs Dillan and Drew. They showed up early before 8:00 and by 1:30 PM they had the whole HVAC system installed, tested, and running like clock work. I can't have enough praise for Dillan, Drew, Elijah the front office customer service reps and this whole company. Now we are enjoying our new HVAC system. Kudos to Royal Aire! I strongly recommend them!

Quick to come for a new water pump. Very professional. They also shut down a hot water tank that…read moremight have leaked to our downstairs from our attic and drained it. We just didn't need it. Thank you D&D

I've used D&D for my home and business for years. I will no longer use them or refer business to…read morethem. I was without water and called in to see if they could come check my pressure switch. She went over that it's $90 instead of $60 plus labor. Once the guy got here it turned out since it was a no water call it would be a minimum of $350. I didn't have any plans for them to do work on the actual well, I didn't need the "no water truck" and did not ask for it. So that was absolutely ridiculous. He checked the pressure switch and left and I paid $397, he wasn't even here 10 minutes. I called and asked for a partial refund and as usual it took me calling and following up to get no where. Elizabeth was supposed to call me back on Tuesday with an update and I heard nothing. I am not chasing them down as that seems to always be the case. They say they will get back in touch and 4 days later you have to follow up AGAIN. Hard to believe a company as old as they are can't get it together. I finally got a well drilling company out here on Monday, they were here for 6 hours and their total labor charge was only $600 vs $400 for 10 minutes of nothing. Really a poor way to treat your long time customers. What a rip off.

Had Hines Plumbing fix under my bathroom sink. They were informative, efficient and was very quick…read moreto respond. Michael explained everything to me. I would definitely recommend Hines Plumbing LLC plus they guarantee there service for a year. Anyone looking for plumber look them up.

Jay installed siding and build steps to our patio. He is a true craftsman: careful, deliberate,…read moreprecise and knowledgeable. He cleaned up when finished and completed the job on time, exceeding our expectations. His price was fair and he delivered on every commitment. Highly recommended!