Trustworthy Auto Shop in Los Angeles... a rarity! a Gem!.
I
actually left my mechanic of many years for this shop!!
Yep! My old mechanic sent me to this shop one time to
have specialty work done on my car that they were
unable to perform. Since that day several years ago, I
have not returned to my old mechanic. At Corbin I was
immediately taken care of so well that there was no need
to go elsewhere. I surprised them, too, after they finished
working on my car (having done great work) when I told
them I was no longer returning to my old mechanic. And,
they know cars!!
Living in L.A., you already know how incredibly difficult it
is to locate a truly trustworthy shop here and in the Valley.
And, here they are!! And, being a woman it is infuriating
when you are either spoken to as if you are unintelligent,
technically inept and/or taken advantage of financially just
because of your gender. There is none of that here at all!
You are not spoken to as a child, nor are you
condescended to. And, Oscar the owner (or one of two
owners), will explain things to you perfectly simply in
layman's terms, if you so desire. And, will answer all your
questions. And, I always ask loads of questions so I know
exactly what is going on.
Best of all...They do excellent work, too!!!!! They are
reliable. I cannot say enough good things about this
place. And, for years I was incredibly hesitant and
untrusting of So. Cal. mechanics having been burned,
overpriced for work done, overpriced for work not
necessary to be done, or simply been unhappy by the
work completed.
Corbin really cares about their customers. They will even
pick you up and drop you off if you need shuttling being
without transportation. They are also very malleable with
scheduling, pricing, and more. They truly work with you to
get your car up and running again, or simply just
maintained.
Not to mention, if your car needs a part--in my case
sometimes locating parts on my car can be a bit difficult--
somehow they are able to locate it (speedily) when other
shops around town seem unable to locate a part, except
to go straight thru the dealer. Which happened this very
week. An electrical part of mine burned out or shorted, I
was in another part of town, had to get my car serviced,
though I'd have preferred to simply go to Corbin. Only it
was late in the day, and an urgent safety matter, so I
went elsewhere to an "okay" shop who searched all over
and could not find the part. They'd have to order it from
the dealer as no aftermarket parts for my part had yet
been manufactured. So, nervously I drove to Corbin, as
driving was a bit of a hazard before my car could get
fixed. And, sure enough, Corbin managed to locate it and
for a much lower price, too.
Additionally, Corbin always has a great attitude. They
never cheat you. Never push you into getting things
repaired that are not necessary. And, for those with a
tight budget, Corbin will tell you in layman's term what is
essential for you to get taken care of in the immediate
moment and put off the lesser needs until later.
They have an incredibly delightful attitude and know what
the meaning of customer service is. Not to mention, they
have actually bent over backwards to help me out with
repairing my car when I was in a bind.
Oscar is really funny too with a great sense of humour.
But, more importantly genuinely honest. When you drop
off your car you know it is in good hands with these guys
who feel more like an extended family than a service
shop.
The above statements are all genuine and true. So, no
worries about their capabilities as a repair shop. If I was a
celebrity I'd even endorse them! :-)
Bottom line... you are in good hands when you service
your car at Corbin Automotive.
Cheers! read more
