My wife and I recently took a trip to San Diego, and for one night, we stayed at the Alila Maria…read moreBeach Resort Encinitas. While we loved the resort room we were assigned, the water and the sunset, and the VAGA restaurant, we had some challenges with checking in that impacted our stay and made us question whether it was worth our visit.
As a Hyatt Globalist, I took advantage of a Suite Upgrade Award in advance to get upgraded to a one-bedroom suite with a nice balcony. Also, as we were needing to depart first thing in the morning, we only had the day of arrival to enjoy the resort, so we also requested an early check-in, which we were told would likely be able to be offered (when we called 24 hours in advance). We requested a noon check-in as we made the reservation using American Express Fine Hotels & Resorts, which offered this as a benefit based on availability. Not only were we not offered an early check-in of noon, the room was not available until 4 PM. As such, we ended up being unable to use the resort amenities as we had dinner reservations and then after watching the sunset, had a low-key evening after it was dark out. When we finally got keys to our room, which was a long walk from the front desk, our keys were not even programmed correctly. We were glad that some staff found us in front of our room unsuccessfully trying to get in. They went to the front desk for us to exchange our room keys with ones that worked.
The suite itself was wonderful with a nice living room and a spacious bathroom and bedroom. It had a lovely balcony that we watched the sunset on. It was also near the pool and easy viewing of the water and area. Also, we received four chocolate truffles as guests within the American Express Fine Hotels & Resorts program. While we were also celebrating a birthday, Alila Marea Beach Resort doesn't provide additional amenities for the occasion; however, they acknowledged the birthday at check-in, and during our dinner reservation at VAGA Restaurant, they did provide a birthday dessert. We absolutely loved the VAGA Restaurant and the manager and staff there along with the delicious food and drinks. I wrote a separate 5-star review for the VAGA Restaurant on Yelp.
We booked a Fine Hotels + Resorts offer that included early (noon) check-in when available and late (4 PM) checkout guaranteed, room upgrade when available, daily breakfast, $150 credit which we used for a nice dinner, and welcome amenity. We were unable to receive an upgrade the day of our arrival nor an early check-in, and we were unable to take advantage of the late check-out. Thanks to my Hyatt Globalist benefits, complimentary breakfast and other benefits like complimentary dishes at VAGA for dinner and breakfast, the breakfast from Fine Hotel & Resorts was not needed. The Globalist access also waived the $55 daily resort fee, which included 2 welcome beverages, 2 water bottles, access to the fitness center, beach access with chairs, umbrella, and towels, a weekly sound bath experience (not while we were there), and local transportation within 3 miles of property. Again, if we only could have enjoyed some of the resort's amenities, this would have included so many ways to spend our time.
All in all, this seemed like a wonderful resort, though my wife and I were unable to experience that. I would strongly advise anyone planning to go to Alila Maria Beach Resort for only one night to find another hotel to stay at. On the other hand, if you plan a full weekend or several days, it sounds like this resort could offer a lot. We simply didn't feel it was a place for a "special occasion" or that we were valued as customers, even as Hyatt Globalists and AMEX Fine Hotels & Resorts customers.