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    Coppula's Market Grocery

    5.0 (1 review)

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    1 year ago

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    George Delallo

    George Delallo

    3.4(11 reviews)
    4.4 mi
    $$$

    This is about the management at Delallo's - insensitive and just gross…read more We bought a few of their sweets and found issues - cookies called butter cookies with no butter, but yes buttermilk; chocolate biscottis brown in color with little chocolate taste. We reported the issues and they offered a check as reimbursement, which is nice. Now they tell us to buy other brands because of our honest comments. Let's look at it objectively ... they have butter cookies with mislabeled ingredients. Shouldn't they thank us for bringing it to their attention and get it correct? That would seem logical and the same holds for other Delallo foods. They do no quality control. They just blame the customer and are unwilling to make improvements. Time to buy Greek brands. They know how to treat a customer with respect, even if once in awhile a product is to the customer's disliking.

    Service Used to Be Great - Now It's Terrible! My wife and I…read morehave been Delallo customers for several years, mostly ordering from them online, and sometimes purchasing their items in local stores. They always packed the items well and never forgot to include anything we ordered, until the past year. With each order we received, items were missing, cans were dented, lids on jars were loose so that jar contents spilled inside the packing box, and items were no longer packed well. Each time there were problems with our order, my wife wrote to Delallo's customer service team via their website link. Instead of apologizing, they refunded the price of the items that were missing or damaged, which we discovered when reviewing our bank account. Delallo gave no explanation for their order fulfillment errors, no "sorry," no offer to replace the damaged items and send the missing items - they didn't even tell us we'd get a refund. We only found out when we checked our account, which we do regularly. But at least we got our money back. We then had to waste time reordering the same items, and paying shipping again, hoping the items would be intact in the subsequent order. Again, items were missing or damaged, and again, my wife reported the issue to customer service, and again, no apologies. Instead, they gave a long explanation, after several messages from my wife without any response, to excuse their poor service by saying they had several orders received at the same time. My wife told them she wouldn't buy from them again. We were on their email list, and they removed us, which is funny because they didn't even try to get us back. They simply didn't care and took us off their mailing list out of spite. Delallo used to be great, but now their service is lousy, their attitude toward customers is worse, and even more egregious, when the mistakes are theirs, instead of owning up to them, they get angry at their customers! What a sham, Delallo. You have a lot to learn about delivering great service. Not sure what happened to your company, but those who ran it well are obviously no longer employed there.

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    George Delallo
    George Delallo
    George Delallo - Amazing Pepperoni Rolls

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    Amazing Pepperoni Rolls

    Wavie and Jane's Emporium - Our Signature Italian Wavie

    Wavie and Jane's Emporium

    4.3(15 reviews)
    9.4 mi

    A really fun store that has a lot to choose from be it candy, baked items, are nearly anything…read moreyou're looking for. They also serve fresh food and have a nice sitting area to dine in if you prefer. I really enjoyed my time walking through the store and talking to the store owners and workers. Everybody was extremely nice and I will absolutely come back when I'm back in town.

    Wavie and Jane's is a unique location. Small games of chance, an assortment of outdoor items, food,…read moreand Yoder's goods. There is a deli in the back and fridges to the right with pre-made meals and hoagies (Wavies). We had seen positive reviews of the pepperoni logs and stopped by. We were promptly greeted and asked if we needed assistance. We indicated not yet, but that we might get a sandwich. We incorrectly believed you could get a variety of sandwiches. More inquiries followed and instead of looking around we were shown what food they had available in the fridge area. We got three pepperoni logs and an italian wavie, which is a whole loaf of Cellone's bread The pepperoni logs were under proofed, under filled, and lacking flavor. We even tried removing some of the bread to see if that improved the roll. Despite our efforts, it unfortunately did not. The accompanying sauce also lacked flavor. Perhaps we had a difference experience than others, because the logs were far from the best pepperoni roll we ever had, even just within town!

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    Wavie and Jane's Emporium - Decorations and sale items

    Decorations and sale items

    Wavie and Jane's Emporium - Our Signature Italian Wavie

    Our Signature Italian Wavie

    Wavie and Jane's Emporium - Our Signature Italian Wavie

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    Our Signature Italian Wavie

    Lapp Family Market - Chocolate "deviled eggs"

    Lapp Family Market

    4.7(12 reviews)
    13.5 mi

    This is a small stor, but it's packed with a variety of items! There are a lot of delicious…read moreingredients and foods. The deli has a large selection of meats and cheeses. The shelves are stocked (but not overcrowded) with this like, jellies, dried fruit, spices and seasoning mixes. Many of the items are bulk broken down into smaller packages, so not everything has all nutritional information. If you're counting calories, carbs, vitamins, etc. this might not be a good store for you. The store was very clean and the staff was very friendly. I enjoyed my visit here a lot and found a couple of items I haven't been able to find anywhere else. I plan to return

    Every time I am back home in Latrobe, I make sure to stop at Lapps Market at least once…read more Being owned and operated by a Mennonite family (originally from Lancaster, PA), they stock a lot of products that you would normally have to visit Lancaster to purchase. Bulk items, baking/cooking ingredients, pop, Lancaster chicken pies, ham loafs whoopie pies and more are available and always in stock. They also carry (one of my favorite things) Raw Milk! In addition to groceries, they sell decorative plants as well as garden plants along with outdoor furniture! And, as always, they provide fantastic customer service. The next time you're in Latrobe, do yourself a favor and definitely stop by Lapps Market!

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    Lapp Family Market - Tasty sounding spice blend with unappealing, but very funny, names!

    Tasty sounding spice blend with unappealing, but very funny, names!

    Lapp Family Market - I don't think I have ever seen elbow spaghetti anywhere else!

    I don't think I have ever seen elbow spaghetti anywhere else!

    Lapp Family Market - So cute! Sundaes, except with popcorn instead of ice cream

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    So cute! Sundaes, except with popcorn instead of ice cream

    Coppula's Market Grocery - delis - Updated May 2026

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