My teen son asked to get his hearing tested for tinnitus. While scanning our insurance providers I…read morefound this location of UL Physicians with a specialty in audiology. I called the office to book an appointment and was originally put on hold because I wasn't referred by a doctor; however, a nurse confirmed my insurance and booked us. (We were also asked who referred us at check in, but it was not a problem that we'd booked without one.) We were checked in quickly and given paperwork to complete. My son got called back about 15 minutes after his appointment but we needed a few minutes to do the questionnaire. He saw Dr. Borton and was happy by this visit with her. She confirmed his tinnitus as well as his healthy hearing, and agreed to his request to provide paperwork for school. As his mom I appreciated him having a comfort level with the doctor and leaving with information he'd been seeking. This office hosts several physicians. Their doctors also work downtown on Chestnut Street if that location is preferred. Clean waiting room area. Masks optional. Plenty of parking spaces. Located near casual restaurants if you're appointment falls near a lunch or dinner appointment.

Great first time experience. I was able to book an appt within 48 hours and booked it online very…read moreeasily. Practitioner was fantastic. I went to the Brownsboro location. A+ experience.

Have never been to an ENT before so 100% relied on reviews. I was at first steered in the direction…read moreof Advanced ENT but after reading the reviews, that was a no go for me. When I called to make an appointment here they were super nice and really tried to help me out by getting me in there ASAP. (Dutchman's Lane) I did have to wait about hour past my scheduled time which is just the worst in general when you are already anxious about being there, but I will say it did not matter to me at all after I got in. The Dr. (Dr. Sohi) was incredibly nice, informative, empathetic and took care of everything without issue. It was late in the day and I thought they may bump me and have me come back but they didn't do that. They stayed until last patient was done(on a Friday mind you) and I did not feel rushed with patient care at all. If you ever need to see a ENT, this is the place!

I assisted Doctor Nau in Surgery for over 4 years. He is the best. He sincerely cares about his…read morepatient's needs and their outcomes. He is always professional and gives 110% to all of his patients- young and old. Dr. Nau's ability as a surgeon is unsurpassed. He gives a lot of thought to his procedures. I truly appreciate his care.

First time seeing an Ears,Nose and Throat Doctor for my kid. Directions were easy to find the…read moreoffice building, however find the actual office entrance was not clear. The suite name and the name on the door wasn't correct. Hopefully they fix that for new patients. The waiting room was simple with comfortable cushion chairs with a kids play table. The office was a bit busy and our waiting time was about 10-15 minutes. They do have a single gender neutral bathroom that was clean and well stocked. Once we got called back to see Dr. Nau, we went through my kid's medical history and the reason for our visit. After a quick look at his throat and his lymph nodes, he explained his diagnosis and no immediate need for surgery. Quick easy and simple! Thanks for the office staff and Dr. Nau for being so kind and providing helpful information about possible future issues.

I had nose surgery here about a month ago with Dr. Johnson. I couldn't have asked for a better…read moreexperience. From pre-surgery to post-op, he was always reachable, assuring, and made what could've been a terrible ordeal an easy and calm process. I highly recommend Dr. Johnson and his staff. I had to miss school because of the surgery and his nursing staff made sure I had all of the necessary documentation and sent even more doctors notes when I had complications with teachers. Overall, Dr. Johnson is great at what he does and would be my top choice again.

My Mom waited 2.5 hours to be seen but the PA Renee was extremely professional and explained…read moreabsolutely everything. I would select her over any MD.

Dr. Higgins was recommended to me by 90+ year old neighbor who had had Dr. Higgins perform sinus…read moresurgery on him and was extremely satisfied. I had had sinus surgery performed by another doctor that was not very successful (understatement) and went to him in hopes that he could fix it. He performed a revision sinus surgery and first, the recovery was so much easier than the first surgery and second, the final results are so much better. .The surgeon counts! Pros: very easy to make an appointment. Dr. Higgins is very personable and extremely knowledgeable about all areas of sinuses (and I asked tons of questions). He is up to date on all advances. I never have to wait long to see him. Check out is even easier that check-in. I can't think of any cons. In my opinion, if you have any problems with your sinuses and you live in/near Louisville, Dr. Higgins (he's at Kentuckiana ENT) is the only one you should see.

I was very scared after reading the reviews but guys everything went totally well and smooth. The…read morestaff was all so nice, I felt very comfortable and would definitely come back here for my next visit

Don't bother showing up on time for your "appointment". I had an appt scheduled for 8:20am, I…read morearrived and checked it at 8:10am, I asked the receptionist at 8:45am if I had missed my name being called as people that arrived well after I had started being called back. I was told the "our average wait time is 30 minutes". They take people based off their appt time so if someone shows up 30 minutes after you but had an appt before yours they will be seen first.

Dr Yun is caring, compassionate, patient and very thourough. He takes his time and never rushes…read morethrough things.

First, they have a new address over off Ring Road. That…read morebeing, let me say that Dr Wulf would get 5 stars if t weren't for his HORRENDOUS office management. No one there is rude or unkind but after both my kids got referred to this office for a tonsillectomy I have spent HOURS here waiting. If your appointment is at 8:30, don't expect to be taken back to your room for at least an hour. And you won't see the nurse your working with for at least another 30 minutes. It is by far, the WORST managed Doctors office I have EVER seen. Please Dr Wulf, FIRE YOUR OFFICE MANAGER and get someone in there who knows how to schedule appointments so your patients are treated like our time matters. Because at this point, it's clear that your office staff couldn't care less about the value of my time.

My hunt for a family doctor started in Lexington, but I couldn't find a solid physician who was…read moreboth taking new patients AND had availability in less than 1-2 months. Since I travel to Louisville with moderate frequency, it's no problem to have a doc there. Wait time for new patients was 2 weeks, below average of other places I called. The main thing is that Dr Gilberts took her time and didn't rush me out. We had engaging conversation and she easily established trust. It was frankly the first time I did NOT feel like another faceless copayment. I felt human and like she genuinely cared about the outcome of my health. Needless to say I highly recommend Dr Gilberts and I am excited to have finally located a doctor that understands me. All other neurotic hypochondriac entrepreneurs and professionals will feel right at home, just like me :)