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ENT Associates

4.5 (2 reviews)

ENT Associates Ear Nose & Throat Photos

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6 years ago

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Advanced ENT & Allergy

Advanced ENT & Allergy

1.9(9 reviews)
40.9 mi

My wife went to Advanced EN&T a few years ago. She had been…read moreto many EN&T's in the past from medicines to several operations and finally gave up. She went to Advanced and they found a med that worked for her correcting several issues from taste to allergies. She has been doing well ever since. A'd ENT even advocated for her to the medication manufacturer to help address costs. We have been impressed.

If you're referred here, good luck! I should've taken the child screaming bloody murder, not…read morewanting to go near the building, as my indicator. Now, I feel the same way, and I'm old. I saw Dr. K, who was awful. Bedside manner bordered on me being the pig at a slaughterhouse, and he was the butcher. I didn't know what was going to happen, nor was I informed. One minute I'm sitting there talking, and the next minute I had something stuck in my nose and it extended into my throat. Wow! It would've been nice to have a heads up what I was going to experience, and maybe ask if I was okay with it. For me, it was absolutely horrible. This wouldn't be for everyone. I left there in tears, feeling like that poor child whose screams from outside continued, as they dragged her kicking and screaming into the building to her appointment. Never again. I wouldn't recommend this place to anyone. The front desk staff lacked friendliness. I felt more like a burden. Dr. K's nurse was nice, very chatty, but nice. She said some things in regard to my medical information that made me feel scared. That was poor judgment on her part. Checking out wasn't any better than checking in. This place lacks professionalism. It was extremely disappointing, and poorly ran. I wanted to run, not walk out. Never again.

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Advanced ENT & Allergy
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HMH Family Care Center Cool Springs - Entrance

HMH Family Care Center Cool Springs

1.8(4 reviews)
1.0 mi

First time patient here!! Came here from a recommendation from a co-worker. I needed to find a…read moreprimary doctor. Scheduling the appointment was fairly easy, got one within a week from the day I called. They even mailed out a packet for me to fill out before my appointment. Arriving to my appointment was abit confusing. The Cool Spring plaza has a couple of HMH family care doctors. This particular one is located in the front of Cool Springs (facing ring road). I parked in the back of Cool Springs, behind this office. I signed in and set up my insurance and other info they needed. I was surprised to have a wait time about 20 minutes. The waiting room was super spacious and a couple of Tvs on and some reading material. Once called back, did normal check up and meet and greet with my Dr and was on my way. Super easy check out and made way to the lab literally a couple of doors down. They were super quick and efficient. I was in and out of there less than 10 minutes. Let's see how it goes when I am sick.

Terrible service! Treated with such disrespect!!! Lastly, we went back to an examining room at…read more1:20. The medical assistant told us we would be seen next because there was only one patient before us. At 2:45 we had not been seen by a doctor or NP. We decided to leave. Every room we passed by was empty and everyone was standing back talking and yet not one person asked if we needed help. Disgusting practice!! I will never take my granddaughter there again. This was the 2nd time a mistake and or neglect was made concerning my granddaughter . I'm reporting today's episode to Baptist Health Patient Advocate.

ENT Associates - earnosethroat - Updated May 2026

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