Our newly purchased home featured prominently on the Copper State Painting website...it's the large orange/salmon colored one. So, when we decided we'd prefer another color, we made an appointment with Bill for an estimate. No one showed up. My husband phoned only to be told that Bill "had 3 things going" at the moment. When we tried to explain our disappointment at being forgotten and stressing that the reason we contacted him was our home's large photo on his website. He curtly said he paints hundreds of homes and had no memory of ours. Guess he never looks at his website or the fact that his name was on the photo. After a further awkward conversation he mumbled something about maybe coming the next day for an estimate. Um. No thanks, Bill. If your paint job equals the quality of your customer service, we definitely need to look elsewhere. read more