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    Copper Branch

    4.5 (2 reviews)
    Closed 11:00 am - 9:00 pm

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    5 years ago

    Helpful 5
    Thanks 0
    Love this 5
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

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    Starbucks - Main countwr

    Starbucks

    2.7(22 reviews)
    0.4 kmLisgar
    $

    This is my Starbucks, where I work and make friends and recruit....hahahaha! The staff is uber…read morefriendly and cool. Not sure why they closed the location across the street, but the drive through is super quick and the store is bright. I am a die-hard Starbucks fan, but not all Starbucks locations are made equally. The manager and assistant manager are young and organized, everyone is hardworking, constantly wiping the tables and the creamer/sugar station, etc. It is currently Monday morning at 10, the day before NY eve and there are 7 staff members (that I can see). Starbucks corporate: open more locations in Mississauga. Coffee lovers unite!!

    Dear Starbucks... I…read moreappreciate how you spent a day training on racial bias. I applaud you for that attempt and effort. While you're doing corporate training, can you also train your staff to be knowledgeable on how to make a decent drink, be organized, clean, and actually attentive? No one likes waiting for 15 minutes for a drink that was placed through your app because your barista cluelessly forgot to check those stickers. You claim it's the faster route but I counted about 10 people who came in after me to order at the cash got their drinks first. In addition to all this, I was somehow able to purchase an item that is no longer available that day. The barista didnt offer to refund or do anything about it. I had to go myself to the cashier after waiting 15 minutes and getting fed up to inform you that my drink hasnt been made and you're missing the croissant. I would have expected at least the barista to say, you can get a refund and let me help you or this person can help you. I didn't get any of that. To be fair, he was a bit of a hot mess... milk from all sources was spilled on all over his work station. He splashed his pours, had espresso dripping everywhere, and every cup that left his area had milk all over it... he was in no shape or form to be a tiny bit organized or helpful. The drink was as bad as his pours... bitter and yet somehow magically watery. I didnt think that was possible but here we are. Oh Starbucks, I would go to you as a consistent baseline... no more. I did end up getting a refund but I requested it at the cash myself. I just feel this was probably thee worst experience I've had in a long time at a corporate brand that considers itself a step up from a regular chain (like Tim Hortens or McDonalds). Definitely not a step up or at the same level... Sorry Starbucks, its a clear 1 star for me which is super rare. Signed a coffee junkie that has seen the light and will stick to Independents, Soleil

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    Starbucks - Coffee bar

    Coffee bar

    Starbucks - And no napkins

    And no napkins

    Starbucks - Venti!!!!

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    Venti!!!!

    Tim Hortons

    Tim Hortons

    2.3(4 reviews)
    0.1 kmLisgar
    $

    I ordered some items via the mobile app. I was charged to my credit card for these items. I went to…read morethe drive thru and was told that they were "out of stock" on that item. They asked me if I wanted another item and I told them if I wanted another item I would have ordered that instead of what I ordered. They refused to refund my money to me, stating that the manager was not there and that I could come back the following morning to get my money back. I told them I work a job and that is not possible. My kids were in the car and were told that they would not be getting what they were promised. They were very disappointed. Let's face it: a donut is no replacement for an iced cappuccino when you're a child or anyone else. I had to send someone in my place to get the refund, the next day. This was already a serious inconvenience to have to drive back again. The manager was there this time and she indicated that she would also not be able to refund me my money. After a little more discussion she finally acquiesced and gave the money back. So, to recap: I didn't get what I original ordered. I was told to come back that next day for a refund. They argued until the stolen money was returned. I was given a whopping $2 gift card for the trouble of not getting what I wanted/having to come back the next day. Truly horrible customer service all around. I have spent nearing $100 in the last month at various Tim's locations in my area. Next month that amount will be $0.

    Really bad service horrible rude manager I ordered and almond ice coffee she gave me a regular…read morewhen I went back she said next time order it right I confirmed 3 times my daughter was on the phone and even heard me very rude

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    Tim Hortons
    Tim Hortons
    Tim Hortons

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    Copper Branch - vegan - Updated May 2026

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