I recently built a dormer for my house, the people at the front desk were very knowledgeable and…read moreprovided me with all the information I needed. Great service, great shingles, and very competitive prices. 10/10 would come again.

Was doing a roofing project, ordering all materials myself. Maple had the best rates and the first…read moreguy I spoke to was very helpful. I decided to go with them after comparing others. Long story short, the truck was a day late costing me $$ for workers that were waiting for materials and delaying the project. I called and spoke to Amanda who claims she is the manager and I asked how she would make this right since it cost me a bundle because of their error. She said she would phone me back. She didn't. I called again and left her a message. No call back. Called again, and she happened to pick up the phone ... she said she forgot about my situation (genious customer service right there), and she wasn't really willing to do much anyway. The customer service here is terrible. I was looking for a bit of ownership to the problem and proactiveness to make things right. I get it, things happen. But when you get rude people who "forget" about your situation it's really an example of a company that could care less about their customers. She finally credited me a small amount, but it wasn't close to the cost of the delay. After everything, the low level of customer service made me more furious than the delayed truck. Bottom line: Save time and money and call someone else.

Great service. I am a general contractor and have worked…read morewith Ali and his son for years. Always reliable and professional. These are important character traits in the business and I would recommend them highly. Blue Springs Contracting

This place provides exactly what they advertise in their name, we only get our supply of Veneers…read morefrom them so I can't comment on anything else. My most recent experience was with Tom, and he really took the time to help me out. My order had quite a few ups and downs as it was my first time placing an order. He was patient and always got back to my when i had more questions. Last week, I put the order on hold even though we really needed to order it because of logistics. I finally got to the shop today to submit payment and was expecting the order to not arrive til late this week or early next week, but he had already placed the order for me and it will be arriving tomorrow. Great service, friendly staff and good products.

Super helpful staff, great prices on tiles and other supplies. Not a great setup as far as…read moredisplaying tiles... it really feels more like a contractor's store. But go pick anything you like from Olympia Tile, and there's a good chance that these guys can get it for you for a better price. Great customer service - always pleasant, and very helpful with ordering, loading the car, etc.

I just went to Tile City in search of supplies. I had the tile but needed grout, spacers and…read moreanything else required to install wall tile. There was one person manning the store and he was busy with someone. I patiently waited my turn, I figured he would get to me once he completed the sale. Shortly before he had finished the sale another man walked in that seemed to know the sales associate. They said hello and the sales associate asked him how his project was going. At this point I was slightly annoyed, I had not even gotten a "hello, I will be with you in a moment" from the sales associate. I still waited. I needed the supplies. After the sale was complete I was all ready with my questions and requests. The guy walked right by me, not even an acknowledgment and helped his friend. Horrible customer service. I will never go back again and I suggest anyone else try a different location.

Angelo was probably the most handy and professional project manager we have ever had, the work was…read moreamazing and everything was delivered as promised. Very professional and well priced.

it was a pleasure working with desire basements, my wife and I truly had an easy time and the…read moreresults were as promised. definitely recommending this group and they will do an open house of our basement which is interesting as we have never experienced this before

I had a huge house and they did my laminate flooring.Great company, i am really happy of working…read morewith them i really liked their work they are so professional and expert at their work, and fast working people and they are so good at details.totally recommend them.

We got all our bathroom Reno tiles from SARANA they were super helpful in our decision making…read moreprocess. The staff is super knowledgeable and the owners are often around to also lend a hand in tile choices. They're always on the up and up, carrying new and trendy tiles. They're selection is always high quality and our ceramic marble look a like tiles are out of this world! They look stunning!! We are super happy we went with them, their prices and selection is competitive and broad. We will for sure use them again. Made the whole process less stressful. Especially since I'm the area there are wayyyyyy to many tile places to pick from.

Huge shop with lots of options. Great staff and service, with great recommendations. Would be a lot…read morebetter if they offered samples or a catalog.

Lovely facility, huge selection of materials in a well laid out showroom…read more Helpful and knowledgeable staff and samples to take home.

We are finishing our basement and have visited a lot of dealers and showrooms. MSI's showroom was…read morewell designed. Dealt with John. He was great. Helpful and knowledgeable, and above all patient. There was a lot to choose from and didn't feel pressured or rushed. Thank you again.