I have used CoolRay for many things and continue to return. I'm having them run a separate circuit…read morefor a set of recessed lights in my dining area of a combined kitchen/dining space. The scope of the job changed as Frank talked me through it. What I like about all of my interactions with their technicIans is that they are patient with this "older" woman as I try to explain problems and reach solutions that make sense to me. Yesterday Frank was personable and friendly while helping me decide how to solve the problem bugging me. I trust he will do a good job for me. Here in Nashville I like having problem solvers a phone call away.

We used Cool Ray for fixing our air conditioning and didn't have a problem. They offered to get me…read moreon a service contract for $9.99 per month. They said it would "Save me money," on future service or repairs. So, I joined. Months later, we had a filler hose on a washing machine leak. I called Cool Ray. They came out and recommended we replace the hoses with stainless steel hoses. I thought this was a good idea, so I asked how much that was going to cost and was told it was going to be $945. We have a large washer and a small washer, as well as a steam dryer, so there are actually 3 lines. I told the tech that I had a service so we should get a discount. He showed me with the discount it was $315 per line. I went ahead and had it fixed. The tech had the needed parts. He replaced the lines. Total time in the house was under 1 hour. After it was done, I checked the price on the 3 lines and was disturbed that I could have bought them for all for under $100. I can see charging $315 for a service call and installing 1 line, but when they charged the same for the additional 2 lines, I feel that I was ripped off. I sent a letter to the manager asking for a partial refund. I also called twice and asked to speak to the manager. Nobody ever responded so I cancelled my service contract. This was several months ago. I am still being charged the $9.95 per month and have to dispute it with my credit card company. Stay away from this company.

Called and left a message at 6:30am after suffering through a night of 83 degree heat in my house…read morebecause my A/C quit blowing cold air. He called me back immediately and was in my driveway by 8:15am. Fixed the issue in 30 minutes and charged me for less than he could have. He also gave me some advice on how to make my unit last longer and what to expect to pay in the future when I'm ready to replace. Very nice crew and will definitely be calling in the future when I need service again!

So I just bought a house and the hvac unit stopped working immediately after closing the deal. I…read moreshopped around, got a few quotes. Then I was referred to Johnny and all star hvac. So glad I was because he was here the NEXT day with a brand new unit. Grade A work, got it up and running within 3 hours. And the work was flawless. Great company to do business with. I'm going to have Johnny and his guys install another unit on my first home. No need to go anywhere else these guys are awesome!!!

I've struggled for a bit with my upstairs HVAC unit. The unit was poorly installed, low quality,…read moreand way oversized. When I first moved in, it sounded like a freight train was taking off when the second stage kicked in, and papers/curtains would literally fly around the room. I've had two other techs come look at it so far. The first tech disconnected the second stage, which caused a ton of humidity issues last summer. The second tech said he could dump the extra air in the garage or outside. I gave up last year and ran a dehumidifier to make it through the end of summer. This summer, I decided I'd try one more time before looking at replacement units. Ben Fraser from Roscoe Brown came out and spent quite a bit of time digging in. He found one major issue - the TXV was not set properly, so the unit was not cooling properly. He reconfigured the valve and reconnected the 2nd stage. Finally, he adjusted the airflow to be much more reasonable for the ductwork. The result is much cooler air, much better dehumidification, and no more freight train! It's not perfect, but it will keep me from having to buy a new unit for several more years. The price was fairly high compared to some of the non-name-brand techs, but the results were great. I was happy with the price considering the results.

I needed to install a new water heater in my West End condo today . I hired Roscoe Brown because I…read moreuse them always for my HVAC maintenance. Felippe, Jake, & Tim from Roscoe Brown came this morning to install my new water heater. They were wonderful! All three technicians were courteous and knowledgable. I could not be more pleased with their service. West End Condo owner and long-time Roscoe Brown customer, Suzanne Sousan

I've been a Brentwood Comfort Control customer for years. They have a remarkable job for us,…read moreincluding the installation of a new system a few years ago. They have been there for me for annual inspections as well as for those emergency situations. Their team is always friendly, courteous, and, above all, professional. They have never tried to sell an unnecessary service or "upgrade." I highly recommend Brentwood Comfort Air. You can depend on them.

Jonathan, the son of the owner, came to my house to do an inspection before I sold my home. He was…read morereferred by a friend. We proceeded to the unit outside where we took the cover off and he stated everything was working fine, and he would give me a report to give my real estate agent. While finishing up, Jonathan told me there would be no charge but to sign the form stating the service was done. I offered him some beer as a thank you. He took several 6 packs, and proceeded to have several while chit chatting in my drive way with me. A couple months later, Jonathan has moved on to another job, and I all of the sudden owe the company money for an inspection. Jonathan claims he cannot do anything as this is what the service cost, even though I was told it would cost nothing and he took beer as a thank you for coming by and checking regardless. The billing department says they have no control over Jonathan, even though this is a small operation where Jonathan is the son to the owner, and I will be forced to pay. They will not help communicate with Jonathan, the owner, or try and make any compromise because of the terrible lack of communication and poor professionalism by their employee. Steer clear of this business as there are some obvious communication and ethical issues going on behind the scenes.

I don't usually give reviews, but I need to do so today. I'm extremely happy with Eli Parker's…read more service he did today . He was extremely polite, knowledgeable, and honest . I will continue to use Parker's service with any of my HVAC problems in the future. Thank you again Eli. Pamela Davis

I have used Parker Heating and Cooling several times over the years for routine HVAC service and…read moremaintenance, and I have always been impressed with their knowledge, professionalism, and quality of work. When my HVAC system failed, they were the first company I called. They responded promptly, confirmed that my unit needed to be replaced, and provided an estimate. I obtained a couple of additional quotes for comparison, and Parker's estimate was by far the highest. Even so, because of my positive experiences with them in the past, I chose to move forward with their installation. I was without heating and cooling for approximately two weeks while waiting for my scheduled installation. The day before the installation, I was contacted and informed that it would need to be postponed by two additional days because another customer's installation had not been completed, leaving that customer without service. While the delay was inconvenient, I understood the situation. The installation itself was completed professionally, and I was very pleased with the quality of the workmanship. Unfortunately, my experience after the installation has been extremely disappointing. Mike with Parker Heating and Cooling informed me that I qualified for two separate rebates based on my new system and assured me that he would complete and submit all of the required paperwork on my behalf. It has now been more than three months since the installation, and I have received no information or updates regarding either rebate. I have attempted to contact Mike several times, but he has not returned my calls. While I have no complaints about the quality of the installation or the technical expertise of the company, customer service after the sale is just as important. Failing to follow through on promised rebate paperwork and then refusing to communicate with a customer has left me very disappointed. Because of this experience, I cannot recommend Parker Heating and Cooling despite the quality of their installation work.

I tried them for the first time. They were very responsive. They showed up on time. The price was…read morevery fair and the time it took was fast.

Two fellows from West Side Electric came one evening to help us find the breaker for the circuit on…read morewhich our tankless hot water was located. After some considerable searching they found it behind insulation in the crawl space. Quite a screw-up the builders 9 years ago. I was very pleased with the persistence of the WSE electricians in finding the breaker and then cutting away insulation so it can be easily found in the future. Good experience with a positive result.

Their ad says that they'll give you a quote without coming to your house. When you put in your…read moreinformation, they don't give a quote, they text you to set up a time to come to your house, and then they won't take no for an answer. They've been texting me for months, even after I asked them to stop. When I am ready to replace my HVAC, I will definitely NOT be calling them.

I have done business with Temp Control for at least 20 years. They have installed 3 separate HVAC…read moreunits for me over the years in different homes. The work is always excellent and professional. Temp Control is under new ownership. The new company installed my last HVAC. The technicians are always great. I am hoping to see the administrative staff rise to the previous level of stellar monitoring and scheduling under Brian Ferguson's management. His professionalism is sorely missed.

They have been always on time. There rates are fair. I appreciate the good work they do. Family…read moreowned and operated.

I have used Myers for my heating cooling for several years. They have always been on time when I…read morecall them and all of the technicians have been polite and professional and kept me informed about the work they are doing . I highly recommend them for all of your needs.