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    Cooperative Care

    3.0 (2 reviews)
    Closed 8:00 am - 4:30 pm

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    7 years ago

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    8 years ago

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    Visiting Angels

    Visiting Angels

    2.3(3 reviews)
    35.0 mi

    Because I am disabled and have several chronic illnesses, including stage 3 liver failure, my…read moreinsurance allows me a benefit that includes help around the house. Because of this, I was using Visiting Angels as a care provider to help me around the house once per week. This helped lighten my load a little bit during trying times. Visiting Angels had been helping me since early August of 2024. In mid-October of 2024, I got a call out of the blue from Lydia in the Oshkosh office saying that they were going to discontinue my care because I wasn't doing enough visits per week. I explained to Lydia that I only had so many visits allowed through insurance to get me through to the end of the year. For that reason, I was only willing to do one visit per week. According to Lydia, their minimum was one visit per week. Therefore, I didn't see an issue with this. That's what I was already getting. Lydia pressed to get me to do at least two visits per week. I refused. We ended the call as she was going to do some additional checking on her end. The next day, I received a voicemail from Lydia stating that they were going to discontinue my care because I was not reaching their minimum. I find this absolutely insane, because they had been caring for me since August. It seemed like just a bullying tactic to get more visits and more money out of me. Though the caregivers were always kind, respectful, and caring, I find these extortion tactics from their office to be absolutely disgusting. And to just end my care with a cold, uncaring voicemail is pretty cruel. Visiting Angels? More like NON-visiting DEMONS if you ask me. Steer clear!

    Varry fixable work place. Family friendly company. No mandatory weekends or holidays. Easy to…read morerequest days off.

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    Visiting Angels
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    Agrace Age at Home

    Agrace Age at Home

    1.0(1 review)
    74.2 mi

    I was so looking forward to their services for my husband who has dementia. A sales member came…read moreover to our home to assess our needs. It was decided that a male caretaker would be best for my spouse due to bathing and communicating needs for 2 to 3 days per week for 4 hours each time. Also, a house cleaner would be sent every 3 weeks for 3 to 4 hours. A few days later, an Agrace staffer called and said there was really no way they could send a male caretaker as they had very, very few of them available. The woman caretaker was very nice even though she had never assisted anyone with dementia. She was competent and able to get my spouse to bathe 4 times out of the 6 times she visited. Regarding the house cleaner, they were never able to find someone to clean my home, as they had promised. Finally, I got a call from them on a Monday evening at 6 pm to inform me that there was no one available for the next day's shift from 10 am - 2 pm. They then sent me a bill for $131 for the Tuesday they never showed up. I called but was informed that they told me a staff member would come on Tuesday and I was responsible for the cancellation so I had to pay. This was so untrue. Please be careful using them -- the initial person who comes over will promise you the moon even though he/she knows they cannot possibly meet your needs. Also, to charge me $131 for an appointment never kept by them, and based on a phone call they made to me, is really reprehensible.

    From the owner: Age at Home is non-medical, in home senior care from a nonprofit you trust--Agrace…read more Age at Home helps seniors live independently as they age. Our compassionate caregivers will come to your home to provide services that support your independence. We provide a menu of services covering: personal care, housekeeping, cooking, errands, companionship, exercise support, medication reminders, and much more! Home care assistance is available to you through Age at Home. Call us today!

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    Agrace Age at Home - Voted Best of Madison in 2020

    Voted Best of Madison in 2020

    Agrace Age at Home
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    Cooperative Care - personalcare - Updated May 2026

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