I would never recommend anyone to them. I've been through so much with this shop to the point my…read morefront right tire was detached while driving, which is very dangerous and I could've been seriously hurt. Sighs. There's more to it but I'm just going to leave it at that. They have caused me a lot of stress, frustration, and inconvenience and had my car in their shop for over 8 months. I was being so patience and giving them the benefit of the doubt, but they failed me as a customer.

Would not recommend. I took my car here to be repaired and it had more problem when I picked it up…read morethan it did when I dropped it off. The communication between us was horrible. I would have to leave several messages before o could speak to someone. I took it to get an overall diagnosis and AC repair. My heat was working but no AC when I left it. Decided to wait on AC repair and get important things repaired first. $1500 later, car still doing the same thing and now even the heat isn't working. It's like the blower was damaged. I called, emailed, etc. to discuss the issues and no one ever called me back. I've given them ample amount if time to return the call. Nothing! Would NOT recommend at all!!

Excellent service and information given from the very first consultation all the way through until…read moreservice completed.

Couldn't fix it, said it was to hard to reach and would have to remove the entire front dashboard…read morebut I took it to the dealer and they didn't have to remove the dashboard. He just didn't want to do the job. He has a bad back and couldn't reach it.

My BMW had a leaking water radiator coolant hose and they were able to replace the faulty connector…read morethat reduced the cost and time to replace considerably. Thanks you!

This is a family run business. You can expect to be greeted by friendly, helpful staff and…read moreoccasionally one or more of their chill doggies. The auto work is good and the prices are fair. Maybe they aren't always the lowest price in a 30 mile radius, but they often run special discounts on tires and such so it pays to get on their mailing list. Recent interior design updates to the lobby have transformed it into a comfortable, cheery place to sit and wait. It's got a really cute old country store vibe but modern (does that make sense?) ... I especially enjoy the raised counter & barstools in the window corner (see photo) with plenty of space to park a laptop, and yes there's WiFi. The restrooms are outside of the shop which is less than ideal but whatever, it's an old school gas station setup after all. On a personal note: My father adored everyone he dealt with at Winding Brooke and was a loyal customer for years up until the day he died. It meant a lot to me to know "the kids at his mechanic's" as he called them, were so gracious in responding to his eccentricities and able to smile about some memories with me now that he's gone.

Highly recommended. Response time under 2 hours. Great communication. 1st. Assistant was when our…read moreboat trailer axel broke and they provided a tow to the community marina. 2nd assistant when my daughter locked her keys in the trunk. Fair fees. Friendly service, professional and polite.

They picked me up and saved my trip. They are friendly with an outstanding service. They stayed…read morewith me until I got to a place that's safe.

Expert Auto is an honest and reliable business. They handle all of our inspections and oil changes…read morefor our vehicles, and they are the first place we call when we have a problem with one of our cars. They're great about getting us in quickly and figuring out what the issue is. They give accurate estimates on how much it will cost ahead of time so you aren't surprised when it's time to pay. Prices are reasonable for parts and labor, and they do excellent work that holds up. Good work doesn't come cheap! I had a scary problem with my car a few weeks ago (it started shutting off in traffic when I pressed the brake). I had my insurance company tow my car to Expert Auto from Fredericksburg bc I don't trust anyone else to work on it. They found the problem right away and fixed it up good as new. I haven't had any problems with it since. We are very happy customers!

They were nice and helped me with changing over my spare winter tire to my summer tire. I arrived…read morelate in the afternoon and 95 degrees out. I'm very appreciative of their good service. Thank you Daniel!

Called spoke with Trevor, described what was needed and was advised they couldn't get to it that…read moreday but first thing the next morning. We took my car and left it for the next day. They actually were able to get to it for diagnostic and they called before close of business. They were very accommodating with my schedule with some hiccups on my end but they were able to get my car fixed the very next day before noon. (The most immediate need) I will be taking my car back to them for the other repairs needed.

Great place to take your car Quality work Tripp is class A mechanic . Everybody in the front is…read morealso great and they do give discounts to seniors , military, and first responders

Great job! Will bring my car back next time I need service! Great value and great customer serviceread more

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

We had a tire issue on our drive... they got us a new tire in 30 minutes and changed it for us!…read more Plus they were so fair with their pricing. So quick and so friendly!!!

We were driving from NC to NY for Thanksgiving and got a flat tire. Fortunately, we were close to…read morePort Royal Automotive. They were able to replace the tire and get us back on the road in an hour. We were very fortunate that they were available. Excellent service and reasonable price.

We were on our way home from the beach and the my kids' car broke down (on a weekend of course)…read more Found them via yelp review and they were super helpful from the git-go. Helped us connect with a tow truck and then got the car there. Most important, is that they showed concern for my kids who were with the car and were worried for their safety. They directed them to a safe place to wait for the car and the person stayed late until we knew the car was picked up and the kids had been retrieved by a family friend. The repair was done quickly and for an appropriate price. We drove back to Ladysmith to pick up the car and all was good.

Horrible pricing. $250 for a 3 mile tow. $155 to charge a battery. And a 5% credit card fee, even…read moreif you are not using a credit card. Would definitely never recommend this place.