Please do yourself a favor: eat somewhere else.
I have to say, you can't expect much in small-town ND, but my experience was terrible. I feel my order was simple enough: one hamburger, and a chocolate malt. Oh, no malt powder? No problem! Let's make it a shake instead, I'm not picky. Price comes up, $9. Now, 3.79 for a shake, sure. But $5 plain hamburger? No, sorry. There were two menus visible, one said $6, the other said $5 for the hamburger basket with fries, plain burgers are expensive I guess? The menu also stated 100% pure beef burger... But I'm telling you, it might have been beef, but it was identical to the frozen, gray, and rubbery "burgers" I received in elementary school.
I'll save you the 10-15 minute wait, but the hamburger came out, nothing special. (See above) but no shake in sight? I assume it was the owner that was helping make the shakes. I say assume because she was pictured in multiple frames and photos around. She makes my shake, proceeds to call out the order for someone to grab, I come to claim it and she's takes it back! She then proceeded to argue that it wasn't mine, and there was someone else waiting for it. After she argued a bit with everyone waiting, it was clear nobody else ordered the same thing. Absolutely disrespectful and shameful behavior for an establishment owner. Thankfully a young lady, Deborah (sp?) was able to talk sense into the woman and explain why she was incorrect. Deborah, you're a keeper. Your establishment owner has plenty to learn from you about customer service. read more