The over all value is decent. I've only gotten lower level services, so my car isn't usually…read morespotless, but it's definitely nice having an affordable option for a hands-on clean.

We just left and are Really disappointed with our experience at Barton Springs Car Wash. We brought…read morethe car in for a full detail and ran into problems at every step. 1. They broke something in the car. 2. The detail itself was sloppy -- half the marks inside and out were still there when we picked it up, despite specifically asking for a thorough job. 3. Their posted price inside the building is $165. They charged us $220 with no explanation for the upcharge. 4. They quoted 2 hours. It took 3. Won't be returning. Photos showing just a few of the things gone wrong here.

First time to use, great decoration. The wash bays were clean. Machines worked as they should…read more Friendly staff.

This has become my favorite spot for cleaning out my car, and it's one of the few places in Austin…read morethat even has a shampooer. They also offer a self-service dog wash, which I haven't tried yet but think is such a fun addition. The customer service here is honestly the best part. Every time I've come by, the staff have been kind and helpful--shoutout to Marteen for going above and beyond when the card readers were down, insisting on cleaning my car for me and doing an amazing job. That kind of service is rare these days. On top of that, it's secretly my favorite nightcap stop when friends are visiting from out of town. They're open 24/7, and the dinosaur animatronics make it worth the trip alone. Bring some quarters, because you'll want to enjoy all the quirky little details that make this place so memorable.

only use the leftmost bay. the middle and the right only spray water (weakly) and dont have the…read morefoam brushes to physically remove dirt. quick and convenient for a wash, just inconsistent and a little pricey

Got stuck in 1st bay (to left) with soap on my car when the machine stopped…read moreCan NOT find a phone # anywhere! Had to go back thru another carwash bay before soap dried on my car!! How do I get my $16 back??!

Jam did such an awesome job on my sons work van…read more I'm from Calif and was traveling to Texas to stay at my sons in TX and while there I wanted to surprise my son with a van detail. I chose Jam because they answered their phone and provided me pricing and availability on the spot. I can't tell you how many companies I reached out to before I found Jam and to this day no reply or call back. I have high expectations for customer service and Jam met those expectations. Jam showed up on a holiday weekend and jammed right into getting the job done. I'm so impressed. So happy. My son was shocked and impressed as well. What they did right : answered phone, put me on schedule, showed up, and did an excellent job. They made his van look brand new and it was a mess. Jam provided World Class Service from start to finish. Thank you!

The service was great and will be using them again. I got a regular wash and they did an excellent…read morejob. The price point was fair and need to bring them back for a detail

I've had subscriptions to countless car washes over Texas throughout my life but woah, this one is…read morenext level. Not only do I feel like my membership is worth it, I feel as if it is the best bang for my buck. The staff here are extraordinarily nice. I signed up for unlimited washes in my car (1x day) and then an associate got me a sticker to place on my car. From then on, I haven't had any issues. The best thing is the pre-wash care. These employees will scrub your vehicle as if it's their own! They target the problem areas and don't just wet your car for preparation--they put their whole body into it! I wish I could mention some names of people but I was unable to catch them. I will always recommend Palms. Spectacular value, service, and operation.

I can't recommend this car wash enough! I accidentally locked both my keys and my phone inside my…read morecar, and the manager, Jessie, went above and beyond to help me. Instead of just pointing me in the right direction, he personally called a locksmith for me and even called around to find the best price possible. While I waited, Jessie offered me water and invited me to sit inside the cool air conditioning so I wouldn't have to stand outside in the heat. His kindness, compassion, and willingness to help a complete stranger made an incredibly stressful situation so much easier. Exceptional customer service like this is hard to find these days. Jessie truly went above and beyond, and because of him, I'll absolutely be returning and recommending this car wash to my family and friends. Thank you, Jessie, for your outstanding kindness and professionalism!

Great job for this reliable mobile service. I've used some mobile services that were completely…read moreunreliable, so I was a little skeptical as to whether 5 Star would show up. Got a confirmation when I booked, and then a text that the tech was on the way about an hour before he arrived (and fully within the window they gave me). He pulled his truck up to the driveway, and I backed the car per his direction. He did a great job - super clean inside and out. Not a spot was missed. My only regret is that I parked under a tree, so I had some spots later on the windshield from that, but it was not his fault. I'd avoid doing that. It was pretty expensive, but it seems like all the detail services are. Not something I would do all the time, but for getting my car in great shape I'll definitely call 5 Star again.

Vanrod provided fast, reliable service. The service took about 90 minutes to complete for the…read moreDeluxe Wash. I was able to pay via Venmo, too.

I've been here before and had a great customer experience, which is why I returned today…read more Unfortunately, this visit felt different from the start. The service interaction was brief and somewhat impersonal, which made the experience feel less welcoming than I've come to expect. While the pricing was slightly higher than I anticipated, I likely would have moved forward had the initial interaction felt more attentive. Ultimately, I chose to take my business elsewhere. I'm sharing this feedback in the spirit of constructive improvement, as I know how much small customer-service details can impact the overall experience.

This place came in clutch…read more I havnt been able to get my car washed in months. I was driving by to a meeting and saw them open. They looked swamped, but I drove up and asked how fast could I just get an exterior wash? The attendant was like 15 just go in and pay and we are good. I still didn't have time to get the interior done so that's why I had to go with 4 stars and not 5 but the space is great. Large inside lobby area great windows if you have kids that like to watch the cars get washed. They seemed to very well staffed so that a big thing currently. Over all I would definitely recommend stopping by to get your car washing needs Also it was very affordable For the quick full wash with tire and clear coat stuff was $25 So definitely think it's a good spot

My car was absolutely trashed when I brought it in, and they completely exceeded my expectations…read more It hasn't been this clean in a very long time. They paid attention to details I didn't even think to ask for--like getting the dirt out of my seat--and it made a huge difference. You can tell they take pride in their work. I'll definitely be coming back.

This is where you go if you want your car clean. I mean real clean. Even their most basic service…read moreleaves your car looked over inside and out. Memberships are encouraged but I don't drive enough to need that frequency of car care.The office has complimentary treats, but you can walk over to El Arroyo if there's a long wait. There's also a taco truck but they were closed that day. I was very happy with their work. For basic, my car looked like when it came out of the dealer. Next time, I'll try a higher level cleaning package. Hot tip, don't leave obvious cash in your car unless you're adding a tip. Gather loose items in a bag and place in trunk or leave at home. I thought this was known for any car service where they need to vacuum?