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Cool Braces

3.2 (10 reviews)
Closed • 10:00 am - 7:00 pm

Services - Cool Braces

Orthodontics

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3 years ago

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Ejaz T.

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7 years ago

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Ejaz T.

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14 years ago

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12 years ago

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Ejaz T.

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10 years ago

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Ejaz T.

Thank you Jolene for your feedback. Dr.Tahir

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11 years ago

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Ejaz T.

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10 years ago

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Thank you for your review, Maribel. Dr.Tahir

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12 years ago

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11 years ago

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8 years ago

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Grud Stephen J, DDS, Ms

Grud Stephen J, DDS, Ms

(2 reviews)

Not like I care about this 100th review business, but if I casually continued reviewing you might…read moreall assume that Jewel Osco really meant something to me. So uh I'll let Jewel get my 101st review. Let's move on. First, I'm weird. I was excited to get braces, and not for the obvious reasons. I really thought they looked cool. I didn't care that one day they'd be removed and my once crooked teeth would look presentable. Nope, I liked the process of getting to that point. Being able to choose different colors every month made every appointment seem like Christmas. My teen years, well more specifically 14-17, were pretty special. I embraced every aspect of awkward with pride. I'd only be able to live through these colorfully gawky days once and I made the most out of it. The staff at the office were all very friendly. Dr Grud never had to really do much to my teeth after he put the braces on. His assistants were in charge of rubber band replacement. However, the one time he DID work on my teeth, I bit his finger. I felt pretty bad, and he called me a turkey afterward so we're even now. He was wise to leave the rest of the work to his assistants. I saved this for my 100th review because without this orthodontist, my constant smiling and laughing might have scared off some of the people I can now call friends. Thanks.

I've been seeing Dr. Grud for a few years now. He's very professional and nice and appears…read moreknowledgeable and up to date with the latest developments and practices in dentistry. I get great results. The office is also tidy and hygienic, and the staff is very nice.

34th Street Dental Care - Time for a de talk cleaning

34th Street Dental Care

(48 reviews)

I had such a great experience at this dental office! The space is super clean and everything feels…read morevery professional, but still warm and welcoming. The front desk staff is friendly and helpful, which makes a big difference. I really liked the woman who cleaned my teeth--she was gentle, thorough, and made me feel completely comfortable. Dr. Brucci does beautiful work, and I couldn't be happier with my results. I'm so glad I found this dentist and would absolutely recommend them.

HEED THIS WARNING: PLEASE PAY ATTENTION TO ALL NEGATIVE REVIEWS ABOUT THIS LOCATION!…read more I am appalled, disgusted, and beyond disappointed by my experience at this establishment. From the very first interaction, it became painfully clear that this office operates with an abject disregard for customer service, respect, or basic human decency--especially toward African Americans. Let's start with the financial department, which is nothing short of a disgrace. The individual in charge of this area was shockingly rude, cold, and utterly devoid of the professionalism expected in any service-oriented business. It's one thing to prioritize payment--it's quite another to treat paying customers as though they are nuisances. The blatant lack of courtesy I experienced was not only unacceptable but offensive. The first time I visited, I begrudgingly chalked up the dismissive treatment to the fact that it was an emergency visit. However, the second visit erased any doubts I had about the systemic issues at this office. This time, I came prepared with insurance, yet I was still made to feel as though I was asking for charity. I waited for an unconscionable 90 minutes past my appointment time without a single word of explanation. When I sought clarity, I was met with dismissiveness so cutting that I left the office without even being asked if I wanted to reschedule. There wasn't an apology, a shred of empathy, or even the most basic pleasantry of "Have a nice day." It was clear they didn't want my business--and after this, they certainly won't have it. And let me be frank: this office is NOT welcoming to Black clients. Every non-Black patient who walked in seemed surprised, if not visibly uncomfortable, by my presence. The message was loud and clear: I didn't belong there. Their treatment only confirmed my suspicion. The discomfort I felt was palpable, and no one--not the staff, not the other patrons--made any effort to ease it. This is a disgraceful way to run a business in 2024, and it should be called out for what it is: discrimination. To the receptionist team--if you can even call them that--your behavior was deplorable. One individual attempted to force a façade of politeness, but I've lived long enough to recognize insincerity when I see it. You cannot cover up disdain with half-hearted niceties. The only redeeming factor in my entire experience was the dentist who assisted me on my first visit. She was kind and professional. But let me be clear: no amount of kindness in the back office can compensate for outright hostility and mistreatment at the front. I am an educated, discerning professional, and I demand better. This establishment's behavior is unacceptable on every level, and they should be ashamed to operate with such blatant disregard for Black customers. Losing my business is not just a loss of one client; it is a warning to countless others to stay far away. To the management, you have failed. I would like to hear directly from you as to why this is the standard of service you think is acceptable, especially for Black patrons. To anyone reading this review: spare yourself the anger, disappointment, and indignity I experienced. Take your business elsewhere, where you will be treated with the respect you deserve.

Cool Braces - orthodontists - Updated May 2026

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