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Cooks Septic Service

5.0 (1 review)
Open • Open 24 hours

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Services - Cooks Septic Service

Septic system cleaning

Septic system inspection

Septic system installation

2 More Services

Septic system pumping

Septic system repair

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One Way Septic - Installing new-drainfield

One Way Septic

(37 reviews)

One Way Septic did a great job for us on Wednesday in the Woodstock area. The service was fast and…read moreprofessional, and Daisy and Kaylee in the office were very helpful and friendly throughout the whole process. Highly recommend!

I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

Clay Service

Clay Service

(2 reviews)

Let me start up front by saying that we never actually received the service we requested from this…read morecompany. You'll notice I also gave 5 stars. We had just bought a home in Rome, and this is our first home that had a septic tank installed rather than public sewer. We decided that it would be best to have someone come out and take a look at it, teach us if there was any maintenance needed, etc. They arrived prior to their scheduled time after calling us to make sure it was ok to do so. We shared with them our story about just moving in and that the receipt the prior homeowners gave us stating it was pumped/serviced a couple of years ago. The lead technician stated he couldn't in good conscience take our money for un-needed services, and taught us what we should look for and do to maintain a good working system. All without charging a dime. He did open the access port and took a quick look to verify that things seemed to be in good shape. They just got themselves a customer from this interaction - very pleased.

We had a back up in our basement. When we called they told what time they would be there, asked who…read morethey should call and for an email to send a receipt. He then repeated all the information to verify that it was correct. My husband was called when he said he would be ready to go. They showed up on time. The price was accurate and the septic tank was drained. He even told my husband where to get the cover for the place in the basement a toilet would go. I would very much recommend them and I would definitely use them again. Clay Services has our thanks for coming out and I thank them for getting me back in the house without the sewage...so I could have my birthday at home with my family.

Cooks Septic Service - septicservices - Updated May 2026

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