Before booking here or staying here I highly advise look into other options. we stayed here in the month of May 2020. We booked here because the reviews had the highest stars but apparently that doesn't mean a damn thing.
I very very rarely give reviews positive or negative. This is my 4th review ever. I only do them if they're exceptionally outstanding or absolutely terrible... In this case, this RV park is absolutely terrible please read the following.
This establishment will lie to you, they are extremely unprofessional don't have a clue about customer service, satisfaction or relations. Jennifer the owner is a complete idiot.
We are full-time RV'ers, retired military, and a combat disabled vet.
Out of all the places that we have stayed nationwide this is the worst place for many reasons.
The managers / owners are Jennifer and Donnie.
We called two weeks prior to our arrival and spoke with Jennifer who was at the time extremely kind friendly and understanding over the phone. We express to her our intent of staying 1 to possible 3 months. Also informed her I was a disabled vet and needed to be close to the showers / restrooms and did not want to relocate. Informed her we had a toy hauler and like to sit on our back deck and like to have a view if possible. She stated we have a perfect place for you. She put us into #16.
Donnie is an awesome guy very friendly, helpful and professional. He also runs interference for Jennifer because she has a tendency to piss off all the customers and make them feel very uncomfortable.
We pulled into cooks RV in the evening, Jennifer was a totally different person then she was over the phone. She came out with major attitude like we were inconveniencing her, directing us into our spot, once parked she knelt on the ground and looked underneath our RV like something was wrong. I asked her what the problem was and she did not respond. She was very controlling with a major attitude. The next morning I witnessed her walking throughout the RV park walking around each and every single RV looking at each one closely like she's looking for infractions. She did this every single morning and evening... Someone else was sitting on their deck in their space and she told them it was not allowed, there was a confrontation between the two and they got up and left the next morning a week earlier than intended. After being there for a week we came back and there was a note on our door from Jennifer telling us that we have to relocate to spot #2 which was very close to the main road w/ view of gravel dust & storage sheds. I tried to talk to her and expressed to her how difficult it was for us to move due to my disability's and she could care less. She gave us a date to move which was changed 4 different occasions on HER behalf. She did this to 8 different people that we know of like it was a personal chess game... Everyone else and our selves left much earlier than intended due to her unprofessionalism and being unrealistic.
I looked up pictures on their website and looked at satellite imagery before booking... It appeared that everything was paved, which was not... Each spot is gravel and barely wide enough for your RV to pull into. Not to mention very little room between each RV. No outside tables, very dirty & dust everywhere. When it rains I walked ankle deep in water to the bathrooms. There are very little trees for shade.
In my opinion Cooks RV is way overpriced and they take advantage of it because the closest RV campground is KOA 10 miles to the west or 10 miles east to Stafford.
In the vicinity of Cooks RV there is a tremendous amount of BIG RIG / truckers activity, we witnessed prostitution & drug use. Cooks RV Park where allowing all different types, ages (really old) and homemade school bus crap RV's. Is definitely not quiet like some other reviews state. There was racing up and down the main road all hours of the night and you can hear the traffic freeway a mile away. Like I said Cooks RV put us in spot #16 right next to the dog potty area and within 10 feet from my back deck people will walk their dog and have a view of them shitting... Every morning and every evening next-door neighbor who lives in the home wearing a camouflage jacket each time would walk his dog over and poop 10 feet from us when there's plenty of other areas to go while eating breakfast or dinner..
like I said at the beginning do your homework there's 3 other RV parks within the area of Springfield.
Cooks RV is the worst place ever I would not stay here ever again.
Recommendations to stay.
KOA 417-831-3645
Stafford RV park 417- 736- 3382
Ozark Highlands RV Park 417- 881-0066 this park has many trees very beautiful extremely clean roads are paved and the spots are paved. With many conveniencies within a mile... Does not have the trash around it like cooks RV. read more