The Jewelry ER has a helped us with watch bands, watch repairers, and ring sizing. They've done a…read moregreat job each time. The work is done right in their shop which means a lot to us. The owner is knowledgeable and friendly and the employees are great! The prices were reasonable as well.

I don't usually leave reviews, but I felt the need to share my experience so no one else makes the…read moremistake I did. I brought in a ring to be soldered. The young man working took my name and phone number and told me the repair would cost $29. When I returned to pick it up, I noticed that the design on nearly half of the ring had been completely smoothed out-something I was never told would happen. I was also charged $43 instead of the quoted $29. I didn't notice the damage until after I had left, so I went back to ask if there was any way they could add the design back, especially since they never disclosed this would be a consequence of the repair. If I had known, I absolutely would have taken it somewhere else. His response was, "I thought I had said something, but I guess not," followed by a half-hearted apology. He told me there was nothing they could do. For my own curiosity, I went to Jim Bartlett Fine Jewelry to see if restoring the design truly wasn't possible or if it was just an excuse not to fix their mistake. The woman there was more apologetic about what happened than the person who actually damaged my ring. She confirmed that the design can be re-lasered-meaning the Jewelry ER could have corrected it but chose not to. Overall, I left disappointed, overcharged, and with a ring that was permanently altered without my permission. I wouldn't recommend taking your jewelry here.

Just stopped in today for you guessed it, watch battery replacement…read more My Timex had some weird screws on it but Jamie got it done! Best jeweler in East Texas.

Do not use this jeweler They are overpriced when it comes to…read morerepairs and their work is below par I would recommend skipping this place

I first moved to Longview over 35 years ago and needed a jewelers to repair some earrings and ring…read moresized. After looking for quite some time I settled on Robert Spurlocks....and been pleased ever since. It occasionally it takes him a little bite to size my rings, but the work is excellent and he does carry some estate jewelry and it is beautiful and very reasonable compared to other stores in town. I highly recommend him and his son that works with him. Good luck! You won't be displeased.

Great knowledge of his craft! Real diamonds and great prices! I didn't feel like I was being…read morehaggled because I was there by myself as a woman... most people try to upcharge when women are alone! I'll bring getting my grillz done soon!

I had a necklace that broke and Shannon's was able to fix it in a short amount of time; at a…read morereasonable price.

Shannon's Bead Basket has an amazing amount of beads for making jewerly. U can work on ur projects…read morein the store or take them home. They have great workshops to teach u new skills. Shannon n her staff r extremely nice n the atmosphere is upbeat.

I love the layout of the store Claire and SPENCER are awesome and give you top dollar prices on…read moregold and silver I love their ice cream and candy selections also and CBD products! And also they have a rental party room that is perfect for any birthday party

Very friendly, quick and easy and great prices. Very good selection as well! Along with that,…read moreSpencer has great knowledge and can help you with the goals you have!

Great customer service! Sam was super knowledgeable and offered his expertise in selling both gold…read moreand silver. He was honest and straightforward. We will definitely do business here again!

Extremely unprofessional experience. I showed up during business hours and the location was…read moreempty/locked. I left a voicemail and sent a follow-up email--zero response after a full week. When dealing with gold and silver, communication and reliability are the 'Requirement.' I took my business elsewhere. Avoid if you value your time and assets.

There are a lot of gift ideas, accessories, clothing, and holiday items in this shop. The only…read moreproblem are the constant signs are the store reminding you not to touch, that if break something you have to buy it (duh - what store doesn't have that policy), and that you are being watched. These signs are EVERYWHERE. Don't touch this, don't handle this on your own, don't pick up candles by the lids. Maybe the owner has a lot of little children in her home that break many of her items and feels the need to post these signs in her store, but it was really just weird. I might have stayed longer and been interested in buying more than I did if it weren't for the constant reprimands I felt I was getting as I walked around the store. It really made me feel young again - like I was 5 that is - and that's not a good thing.