The Jewelry ER has a helped us with watch bands, watch repairers, and ring sizing. They've done a…read moregreat job each time. The work is done right in their shop which means a lot to us. The owner is knowledgeable and friendly and the employees are great! The prices were reasonable as well.

I don't usually leave reviews, but I felt the need to share my experience so no one else makes the…read moremistake I did. I brought in a ring to be soldered. The young man working took my name and phone number and told me the repair would cost $29. When I returned to pick it up, I noticed that the design on nearly half of the ring had been completely smoothed out-something I was never told would happen. I was also charged $43 instead of the quoted $29. I didn't notice the damage until after I had left, so I went back to ask if there was any way they could add the design back, especially since they never disclosed this would be a consequence of the repair. If I had known, I absolutely would have taken it somewhere else. His response was, "I thought I had said something, but I guess not," followed by a half-hearted apology. He told me there was nothing they could do. For my own curiosity, I went to Jim Bartlett Fine Jewelry to see if restoring the design truly wasn't possible or if it was just an excuse not to fix their mistake. The woman there was more apologetic about what happened than the person who actually damaged my ring. She confirmed that the design can be re-lasered-meaning the Jewelry ER could have corrected it but chose not to. Overall, I left disappointed, overcharged, and with a ring that was permanently altered without my permission. I wouldn't recommend taking your jewelry here.

Just stopped in today for you guessed it, watch battery replacement…read more My Timex had some weird screws on it but Jamie got it done! Best jeweler in East Texas.

Do not use this jeweler They are overpriced when it comes to…read morerepairs and their work is below par I would recommend skipping this place

The Longview, TX store is the ONLY place we get our jewelry. If we go by and don't see André or…read moreLee, we keep walking. The personal attention we get from all the employees (but especially these 2) is wonderful! Thank you for being our go-to jewelers!

I'm very frustrated with this business. In 2014 I dropped off my Dad's railroad watch that he had…read morefor over 50 years. I went back the next week to pick it up and the business was closed due to illness. Week after & phone message after message and leaving notes.on the door. I called the BBB to see what they suggested and I called the police couldn't help me either. Even though at this point it is stolen goods, at least in my opinion.

Totally recommend! After calling others, and waiting a long time on one place to come rescue me,…read moreDavid from Sartain Lock and Safe came to my rescue. Didn't leave me waiting. Didn't rudely tell me that I have to wait my turn. He went above and beyond. Made me a new key fob and had me going in no time.

Didn't show up for appointment at my home and didn't bother to call me and tell me they weren't…read morecoming Grouchy guy on the front counter. Poor attitude.

The last time I went into this store (over a year ago) it was a mess. I went in there last week…read moreand nothing has changed. It STILL was a mess!! The staff AND the store manager do not care! Corporate needs to overhaul this store entirely!

This store does have decent items but it's staff needs work they never stay open according to the…read morehours that have been assigned/posted and if you ask them about it around the early closing time most of the employees will respond loudly with an attitude but saying so called appropriate words. It used to be good but most of the staff is crap . Plain and simple don't take a job if you don't want to do it or can't do it. Just tonight on 11/3/23 around 11:26 P.M ; someone got yelled at with appropriate words for asking about the early closing that tone alone sets the stage for a major issue one day especially if you do it to the wrong person! If there was another store close I would not shop here and I spend thousands a year here only to be treated like garbage around the made up early closing time. You stayed open all day but at closing you don't have enough people? Make it make sense because you even have on site security at the entrance doors and walking the floors. As I sit in the lot writing this review multiple customers have stopped and tried to enter only to be told we are closed but those hours say otherwise... unhappy customers so... I do not recommend this place due to those reasons the items are decent though everything else starting with the staff is not!!! THANK YOU = Disappointment, that all being said (@BURLINGTON OWNER) if you're brave enough to respond with a legitimate and solid answer! Recommendation DO BETTER! HONOR YOUR WORDS

Great sandwiches. Shop while you wait to eat…read more Drive thru window if you wanna take it on the run.

I was hoping to find a place where I could safely enjoy a date night and eat out for the first time…read morein nearly 14 years. While I appreciate having a local health food store in Longview, I was disappointed to find that the kitchen and premade food section doesn't fully align with a clean-eating standard. Because many meals are pre-assembled, it isn't possible to remove common allergens like corn or cheese. Looking closely at the ingredients, items include mayonnaise with high fructose corn syrup, sweet potato fries cooked in soybean oil, and Hormel meats with added hormones. Longview has a strong demand for truly non-inflammatory and allergen-friendly options. Simple kitchen updates would transform this into a go-to spot for people with strict dietary needs: Offering customizable, build-your-own options (so ingredients like corn or dairy can be left off) Swapping to clean base ingredients, like avocado oil for cooking and corn-syrup-free mayo (like Primal Kitchen) Introducing organic ingredients, hormone-free meats, and grain-free menu items There are so many people in our community with sensitivities who would love to be loyal, regular customers if safer, cleaner options were available!