Extremely unprofessional experience. I showed up during business hours and the location was…read moreempty/locked. I left a voicemail and sent a follow-up email--zero response after a full week. When dealing with gold and silver, communication and reliability are the 'Requirement.' I took my business elsewhere. Avoid if you value your time and assets.

Great customer service! Sam was super knowledgeable and offered his expertise in selling both gold…read moreand silver. He was honest and straightforward. We will definitely do business here again!

I love the layout of the store Claire and SPENCER are awesome and give you top dollar prices on…read moregold and silver I love their ice cream and candy selections also and CBD products! And also they have a rental party room that is perfect for any birthday party

Very friendly, quick and easy and great prices. Very good selection as well! Along with that,…read moreSpencer has great knowledge and can help you with the goals you have!

My husband bought me a new upgrade ring from here for Christmas but I still wanted to keep my…read moreoriginal band as it means sooo much to me so they took the original band off the other ring and soldered it to the new upgrade it's so PERFECTLY done you can't tell it wasn't a matched set. The prices are very reasonable if not the best around and the customer service is HANDS DOWN the BEST in town you do not feel like just a dollar sign when you walk in they genuinely help and very honest. Now my son already has his eyes on a new rope bracelet I will definitely be returning to purchase that and more. HIGHLY recommend this shop!!!!!!

The owner was very friendly. I had some random pieces of gold and silver jewelry that I could not…read moreuse anymore. He gave me a great deal on them. It made my day!

Great shop! The guys were great to work with. They answered all of our questions. The pricing…read morewas very fair! The selection was good. They helped my friend figure out what she wanted. I enjoyed my shopping experience there.

Thanks to this business I made a very good sale of some gold jewelry. Just as important was the…read moreinformation the owner took the time to impart. He took the time to explain the value and why of my peace as well as giving me information and suggestions as to what to do with others. I was extremely impressed with this place and it's no wonder it's rated five stars. Susan C

My husband bought my ring in March 2021, stored it in our safe, and proposed in June 2021. Neither…read moreof us noticed the huge crack in the metal until about a month later. When I went back through my videos from the day he proposed, you can clearly see the crack. I took it in for repair immediately and they refused to stand behind their work. I explained it had just been sitting in a safe before I got it and that I had proof it was there when he proposed. They still charged me $75 for the repair saying "we would've never let it leave the store that way. It must've gotten smashed in the door of the safe" despite there being no damage consistent with it being crushed or banged on anything. I've lost 2 stones and 2 more cracked. The prongs for the last stone lost were actually broken off completely. Ultimately we ended up having the ring remade by another jeweler so we could improve the quality and avoid dealing with Bass all together.

Very Rude! I was prepared to spend up to $20,000 on gifts but walked out. Crazy thing is the owner…read morewas the one who was rude!