They were truly so professional and during an intense rain storm got my car fixed and back on the…read moreroad back to Richardson. They helped me on such a short notice and got me on the road in a timely manner

Brandon is the owners name, a very UNPROFESSIONAL individual that does half jobs, doesn't pay his…read moreemployees, can't speak to a client without throwing a spasm, handed my truck out as a "shop project" after making many promises and acting professional, had so much work done and in between I had my whole brake booster and components replaced as well, this guy had a fresh mechanic that only put one nut on the power brake and a month later I lost them going down a hill in Killeen and almost causing a chain reaction an killing 10 innocent families, of course Brandon denies everything but that's because he wasn't the one that did the work and already had that mechanic quit on him due to him not getting paid. DO NOT DO BUSINESS WITH BRANDON, he will tell you a bunch of sad stories about how long he's been holding the shop down and how his son had cancer er, which by the way he got millions in donations and spent it all like a reckless parent that he is but that's besides the point, the guy is an absolute joke, and his work shows that, even had him fix my AC lines and paid over 300$ only to have them go out again a month later, AN ABSOLUTE JOKE is what this place is, also he's overpriced like crazy so please appreciate your hard earned money and go elsewhere

I take my car here for oil changes and repairs when possible. The owner and team get my car out in…read morea timely manner. Prices are fair and they NEVER try to sell other products and services to me. For that I'm so grateful.

I came here for an inspection with an older car that will need a lot of repairs in the future. It…read morewas a gift from our church because our car broke down stranding us in the middle of nowhere the day before my husband was to start a new job, which was going to lift us out of near homelessness and get us back on our feet. This place was a recommendation from the people who gifted us the car. The owner was so hostile and cruel that he made me cry. Sure, I get he doesn't make money on inspections. That is not my fault. He shouldn't be doing them if it upsets him that much. If he had shown any kindness at all, he would have had a customer for life. Instead he chose to be a jerk and make an awful time even worse. I don't even know what kind of service they provide, but I do know that the personalities they provide should repel anybody even considering bringing their car here.

My recommendation was 5 until recently. I called one week ago today to find out how much it would…read morecost me for them to install the 1/4" spacers because the alignment did not help the problem at all. Plus I'm having a new sound with the brakes that I'd like them to look at. Stan said Shane was on the phone with another customer. He took all of my contact info for Shane to call me back. He never did. UPDATE: Shane called when I was away from my phone and left voicemail. He apologized for taking so long to get back with me. He's only charging for the parts. I need to ask him to check out that brake sound too. All is better.

I went in yesterday near closing time and got my tire patched. I asked about getting an alignment,…read morethey gave me a price, said it is best to schedule it, they told me today around 12:30 to 1:30 would be good. I just given them all my information for the receipt on the tire patch. I go in today at 12:50 and a guy tells me that there is one ahead of me and one already on the rack, they can do it around 3:00. The guy that helped me yesterday tells him that the guy he sent away earlier is coming back at 3:00. Then he tells me it's best to make an appointment and I told him that he told me to come back today between 1230 and 1:30. He just turned and kept helping the guy he was already helping. The first guys says he is sorry, they can get me in tomorrow. What the F are you making appointments for if you just take walk-ins and disregard the appointments? They were a huge waste of my time. Not a place doing good business. Customer Service is a Dumpster Fire

Kish was amazing with an all around service! Josh was able to help me with my car very quickly with…read morea coolant leak! He walked me through each step of the process and was transparent with pricing, only taking care of what was necessary. I got my car back within 3 days and they even offered transportation for me. Overal exceptional experience, great customer service, reliable and trustworthy people!

staff is always friendly and professional; they always answer my questions. I highly recommend Kish…read morefor your auto repairs.

The woman who answers the phone was such a rude nasty person I never got to see if these are good…read moremechanics. Such terrible customer service. I wouldn't take my bicycle to them to fix.

I went out to run errands Sunday morning and found I had a flat. After calling my insurance…read morecompany they sent out a wonderful man who changed my tire and told me the other tire was repairable. This man came all the way from Marlin to Lorena {30 or 40 miles} to change a flat on a Sunday when they are closed, now that's service!! Thank you Jerry Christian Auto Repair if I lived in Marlin you would get ALL of my business!

Antonio is the man! Super extensive PPI, took his time, ran me through everything he saw, and did…read moregood work. Money well spent. Good people all around

They are a little slow and take a long time to get things done. But they are HONEST and do quality…read morework! Would use again!

My vehicle is old has some complicated issues. I'm none about Poco since they've been open but I…read morejust never had use them several months ago I used them they did excellent work. They have been more than fair with me and went out of their way to keep me going. I would recommend Poco to anyone and I will use them as long as I'm living in Gatesville The service is excellent to work is excellent The place you could eat off the floor it's to clean in and out of the shop anyway just a wonderful bunch of people providing excellent automotive care to our community keep up till good work guys

Cannot say enough nice things about these folks. Our "check engine" light came on after leaving…read moreWaco. Car wouldn't go over 24 mph. Limped into Poco. They checked it out and determined it was an issue that was covered by our warranty, so they advised us to get it to a Hyundai dealership where it could be fixed for free. Didn't charge us a penny for this diagnosis. Then they let us wait in their office area as we waited on a tow truck. We were there for FIVE HOURS and they never griped at us. Even asked us if we needed something to eat. I'm a fan. These are awesome folks and I recommend them highly.

I have had taken my vehicles to Phillip Brown the past year over several different times. He has…read morefixed my Nissan Titan and Dodge Challenger and been honest, upfront, and explains whats wrong and how he can fix it. I Can't thank him enough for his advice, knowledge but more importantly his honest way of doing business. If you ever need someone to shoot you straight, give Jessica a call and have her schedule an appt. for your vehicle with Brown's mechanics. I will always trust them as a lifelong mechanic for me.

An expensive repair (for the part that was replaced) turned into a nightmare when it didn't "fix"…read morethe problem. Instead of being helpful, the owner was combative and rude; he even went so far as to insinuate my husband was lying about the fact the car was doing the exact same thing just minutes after driving away. Unfortunately, we picked it up after hours on a Friday afternoon, so he contacted the shop first thing the following Monday morning to let them know it wasn't fixed. They had us bring it back in, but wanted more money to then fix a different part. That is when my husband wanted to talk to the owner about why they fixed the other part in the first place and why they were charging so much more. Due to the owner's attitude and combativeness, we were reluctant to leave our car there any longer and just picked it up. We asked for the part that had been replaced because my husband wondered if it was really bad or they just fixed the wrong thing. Conveniently, they didn't have the part to give us.