Shoutout to Dr Nguyen and her staff! Local community heroes that really help make patients feel…read moresafe and well attended! I love the use of the Patient Portal app because it works perfectly to make communication with my providers easy peasy and timely. I have a lot of confidence in the care of Dr Nguyen, because she lets me provide my subjective input and adds her objective assessment to come up with a effective plan of care. I like being able to have a voice in my healthcare and Dr Nguyen helps facilitate this feeling of well balanced care. I have been here a year now and I have been connected with several excellent specialist under the care of Dr Nguyen. She helps me by knowing that she has good communication with her consulting physicians. She is my safety net and I am truly thankful for her excellence!! God bless this wonderful staff!!!

I came here from a recommendation of our kids' doctor. The…read moreattention to the patients is great. This is because the practice is fairly new and they have few patients. For us this is a great way to start with a new doctor and stay for a very long time. The staff is very friendly. The wait time is minimal due to the few patients. Dr. Davalos and Evelyn (nurse) speak Spanish which is a plus for my wife. I don't know if the rest if the staff does, but I'm sure they can direct you with someone that does. Dr. Davalos is very detailed and explains everything so that you can understand it. I am very happy that we came here. I hope the service level stays the same for years to come.

Dr. Katie Mastrogiovanni is the best doctor, ever! She came highly recommended from 2 different…read morefriends. Dr. Katie is very friendly and caring, but when anything is wrong, she takes it very seriously and does her best to figure out what is wrong and keeps working on it until you're all better. I've recently moved to California, but I even went home to see Dr Katie when it was time for my annual check-up.

Dr. Mastrogiovanni is a friend of my parents but she has also been my doctor for about 5 years. She…read moreis a very kind and genuine person. She always makes you feel extremely comfortable and well taken care of. Dr. Katie always does her job thoroughly and makes sure that if you have a problem or health situation, she takes care of it before you leave her office. Not only is she an amazing doctor but she has a great office staff that is always there to help and more than willing to sit on the phone with you to make sure all your questions, comments, needs, and requests get taken care of. I don't honestly think you could find a better person to take care of your health. She is a mom as well, so she understands the needs of small children and families. I highly recommend Dr. Katie to anyone looking for a family care doctor in the plano area!

Dr. Caire is literally a life saver. She takes the time to get to know the whole patient, and…read moretreats you as a person. I have never felt better, and it's because of Dr.Caire. I wouldn't hesitate for a second to recommend her!

Dr caire is the one Dr that helped me. Wish I could get in to see her again. I'm really hurting a…read morelot but don't have insurance now . Wish she would call me. Sheron sheffield. 6823338489

I have been to Wellness Family Clinic twice now for the Veteran Evaluation Services and this is the…read morefirst clinic that I got in to see someone immediately at my scheduled appointment time. I was scheduled to see Lillian and what a great experience. She was very attentive and actually listened to what I had to say. Overall I could not have have a more enjoyable experience at a Doctors office. Great office staff also.

I recently relocated from out of state and was overwhelmed about finding a new care provider and…read morehaving to get someone familiarized with the entirety of my health history. Many times, I've encountered physicians who quickly rotate through patients like an assembly line - so going in, I was skeptical with the assumption I'd just leave emotionally frustrated... something I was VERY wrong about. I would like to preface this review by stating I was a same day appointment and they took my urgency seriously. Upon entering, I was greeted by the receptionist Stephanie who was incredibly accommodating and patient. This was my first time establishing care and doing the paperwork without a parent or spouse to guide me, and she walked me through it every step of the way - even answering my over-abundance of questions, to ensure my concerns were put at ease. I understand many people would say "that's their job", but she went the extra mile and when most people would have gotten annoyed, she maintained her composure treated my case as something uniquely important (she didn't just follow a script). Next, I needed labs drawn by Natalie, to whom I explained it's something even the most skilled phlebotomist struggle with as my veins are impossible. For me, a simple blood draw usually requires 3 or 4 tries to get a good vein, and many times someone will blow it causing excessive bruising etc. Usually when I explain this to a nurse and tell where I have had good luck with veins they tell me they know what they're doing and not to worry (yet the story repeats). I think most take it personal as if I'm questioning their qualifications? In this case, when I explained the type of needle they typically have the best luck with and which arm works best, she didn't question or second guess me, but said "That's actually really helpful!" and proceeded to make sure I was comfortable. While we tried twice and weren't able to get a good vein, rather than continuing to poke around, she said she wanted to bring in someone else so it wouldn't be such a rough experience as I told her it makes me nauseous watching them wiggle around in there. I can't tell you how much I appreciated that. Next, I had my first appointment with the provider, Lillian. I literally cannot sing her praise enough. She walked in, and after introducing herself asked if she could tell me a bit about herself. Explaining her motivations in healthcare, what her experience and education was, and even sharing some difficult challenges she faced to explain why empathy is a key part of the relationship we'd build, it put me at ease to speak openly about the series of personal health difficulties I've been struggling to manage. At one point I said "I know this is going to sound stupid, but..." and she kindly stepped in and explained to me how her primary objective was to make sure her patients felt cared for - and that if she didn't have an answer, that she would work hard to connect me with the right people and assure we continued care until I felt resolved about a solution or came to an understanding about my concerns. While I know I definitely overstayed my welcome and took a lot of time, not once did she rush me. She was so professional, but also personable enough to relate to or empathize with the feeling of defeat I'd come in with. The following day, I needed to come back for another blood draw, and when I did, they had already compiled a list of referrals, placed medication refills I needed asap, and even wrote/highlighted some notes about how to tackle this a step at a time. Stephanie took my blood this time, gave me the resources to stay connected with the company, and wanted to make sure I knew the team was in it with me. Not to be dramatic, but I genuinely feel like I found "my people", and for the first time in a long time, I actually feel like just maybe... this could be the support I've been searching for over the last decade or two. Thank you for taking my concerns seriously, treating me with dignity, and for the outstanding customer service.

I've been going to Dr Cook for 27 years and he's the best very conscientious and personable he…read moreknows what he's doing and his staff is wonderful

Dr.Roufeh has been my pcp for years and is The Best! He…read morespends time with you, listening, reviewing your records & giving you the best medical care. He is straight forward and funny! Followed him from Denton to Plano years ago. The staff is awesome too!

My extended and immediate family all see Dr. Moon. He's everything a doctor should be:…read moreprofessional, personable, extremely intelligent, humble, and trust worthy. I switched insurance just to have him as my PCP after sitting in on my mom's annual. I'm thankful for all the questions he answered with easy explanations. Having a badass doctor makes me feel more confident in my health!

I have been having horrible itching. So the classy Catalyst group happens to have hours on Saturday…read moremorning. I was not able to see Dr. Moon III but I was able to see one of his collegues and he was very knowledgeable, however he hesitated when I asked for some Clobetasol Propioinate, one of the most potent itch relievers avaliable. He treated me the best he could, and when I went to the pharmacy I saw that Dr. Moon had prescribed a tube of Clobetasol with one refill. This is truly a doctor who wants to keep his patients as comfortable as possible, its hard to find a doctor who cares so much, I am so lucky to have Dr. Moon III as my PCP.

I have nothing but great things to say about Dr. Gutierrez. She is extremely compassionate,…read moreknowledgeable, and honest. I was referred to her, and I can't thank enough for it. Even when I was the most worried she will always find the silver lining, stay positive and made me laugh. Dr. G was on point with all her assessments and recommendations. She will always explain the plan forward and provide prompt replies to exams and follow-ups. She will always show you she care and try her best to solve your concerns. Their facility has a lab that does the bloodwork in the same place which is very convenient. They have all the covid precautions including gloves, masks, and temp checks, and social distancing in the waiting area. They have an online portal where you can see the results and comments from the Dr as soon as she post them. If you are looking for a PCP Dr. G is the one.

I been seeing Dr. Baird for atleast 8 years. He's a good Dr. . His staff is good. When they do…read moreblood test they don't make swiss cheess out of your arm.

Primary care physician I have been seeing for 10 years. His office is good. He listens to me and…read moreavoids too many pills.

Dr. Stack is a great primary care physician. He has an excellent bedside manner; he has a very…read morereceptive demeanor and is quite approachable. He is also very knowledgeable, and skilled at relating medical issues to patients. Speaking with him about conditions or medical topics leaves me more confident about the issue, rather than confused (as can be easy if a doctor doesn't explain well). He was my PCP in Dallas for years, and still would be if I hadn't have moved to Virginia. When I move back, I will definitely start seeing him again for primary care. Also, as the other reviewer said, Dr. Stack is now at Baylor Plano with the DDA group (Dallas Diagnostic Associates, I think).

Great doctor. He's working at Baylor Plano now, so his business info needs to be updated.read more

I stopped by to see Amy Speer PA-C (Physicians Assistant) for Beauty, non medical injections. She…read morewas very pleasant and did an amazing job. Shes familiar with different techniques and very patient. I'd totally recommend her for beauty treatments

Dr. Skinner has been my primary care for about 2 years now. He's AMAZING!!! I'm used to always…read moreseeing the PA but not here! The doc comes out to get you and sits with you and REALLY listens to you. He's personable and caring. I never feel rushed or like I'm wasting his time. He's very contemporary and up to date on the latest trends and technology in medicine. He's very low key and calm. His staff is very friendly and super helpful in all things from making appts over the phone to discussing your insurance benefits so you understand them. I know they have other practitioners (chiropractic care is available) but I've only seen the doctor. I can't really complain about that. Oh and they have a CRYO chamber. I haven't tried it but I may.....check them out if you are looking for a new doc. You won't be sorry!!!!