Food was great, besides fries had no seasoning. Customer service was POOR! Patricia the cashier rolled her eyes at co worker for changing his drink and slammed her hand on the counter when deciding what shake he wanted. If she wasn't being rude maybe my fries would've had the seasoning I asked for. And steak style was not on the board above so I inquired what was on the burger and she an attitude pulling the card from under the counter to read what was on it. Maybe lunch time isn't her timing for the job! read more

The burgers are gourmet style, and have superior flavor! I also appreciate the fact that they try really hard to keep the prices down so that the college & university students nearby can afford to eat here. Very friendly atmosphere, not crazy like some downtown establishments. I highly recommend the Cook Out! read more

They only give me 4 wisconsin cheese bites. Every time. I order a whole side- once I even doubled up, and they instead gave me 6. Those things are TINY. The portion size here is a scam. read more

Always love a cook out when I'm in the mood for a burger and not wanting to pay an obscene price for some "gourmet" burger. This is the middle class of burger joints. Service was quick and the menu is chaos with the offerings. Give it a try. read more

Loved this place. Food was great and the price was even better. I live pretty far away from this place, but I will try to make it back.

The outside is dirty. The ladies bathroom is in terrible condition. Can't lock the door to the handicapped side. It really needs to be cleaned inside and out and repair the floor lace. The price has gone up and the portions have gotten smaller. We won't be back until it's in better condition. read more

Just saw this out and about in Lynchburg and decided to try it--I'm not a local. Got a Big Double burger with jalapeños and tomato with a side of regular fries and it was great. This is a fast food place, so we're not talking about fine dining or even table service, but it was quick and delicious. The locals seem to agree, because they have a crowd. read more

Cook Out - Fast Food Near Me - Lynchburg, Virginia

I loveeeeeeee love love their m&m milkshakes I'm deathly allergic to peanuts but recently there is always a peanut butter cup piece or chunk of peanut butter in my milkshakes. I know they say they cannot guarantee no cross contamination, but it's just careless at this point and like they're not even trying to prevent any allergic reactions. It makes me so sad because I'll literally get a milkshake multiple times a week but now I can't have them at all. read more

This is definitely one of the best cookouts to go to! Being close to LU it definitely gets packed some nights but the food quality for Cookout is usually a solid 8/10. Staff are amazing too! Go here! read more

The second time we received food from here. The first time was after graduation and it was busy. The prices are great with 2 meals for about 17 dollars including tax. Cheaper than McDonald's or any other fast food here or in California and the food was good. It is not gourmet but for fast food it was good. The staff was very helpful and patience since my wife has a diet she needs to stick to. They got the order correct even with all our modifications. I specifically wanted to come back when we were in town to take our son to college and we were not disappointed. read more

I Found a ROACH IN MY TRAY 10/7/2024 I got there early before the Rush I normally don't check my food but I did stop to eat before getting on the road. I was finishing my Fries and I found this I immediately vomit took this by I did get a refund but the kicker I asked one of the employees and they are aware of the infestation so call the health department and file a complaint PLEASE DONT EAT HERE read more

Cook Out - Now I normally don't post stuff about Food but Cookout on Wards Rd After Eating my fries I see this Dead Roach in my Box Wow - Fast Food Near Me - Lynchburg, Virginia

They forgot the fries. Perfectly clean unused fries bag in the box but not a single fry. That was their last chance

You know what this place is. You get what you would expect. Great food for later night cravings.

Every single time we come and order Cajun fries this is the crap we get. Normal fries with one or two fries with a hint of Cajun. Absolutely ridiculous we pay for this crap. read more

Cook Out - "Cajun" fries - Fast Food Near Me - Lynchburg, Virginia

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Marginal food and horrible employees, get about 1 in 4 orders correct...they love their lettuce but I hate lettuce...every single time they screw up they are reminded and refuse to make it right...finally got a refund for bad food...place is a ghost town lately...customers just refuse to return read more

I have an eaten here but as you can see by the pictures from my perch up on the residence in fifth floor this place is busy and only gets busier read more

Cook Out - This has been the line (view from Residence Inn) 345pm to 930pm. The place is doing something right to have this level of local commitment - Fast Food Near Me - Lynchburg, Virginia

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Didn't eat here but it's always busy and smells great! Finally had the opportunity and ordered a mouth watering burger with onion rings pulled out my AMEX they didn't accept AMEX "because it's to expensive" I left disappointed a place in a collage town with that much foot traffic sounded pretty cheap on the ownerships part, I'm not saying not to eat here but avoid if your paying with Amex or use another form of payment. read more

The pictures don't do the food justice. Not only did they get our large order right but it was hot and fresh. Burgers smelled fresh off the grill. Coleslaw tasty. A bunch of milkshake flavors that was delicious!! Price was awesome for the food received. The trays were 5 to 6 buck depending on what you got. Very satisfied. read more

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Amazing service! Came through about midnight with $60 ish food order. Which sounds low but omh the amount of food we got fed our entire 7 person department. The service was incredible! The people who served us were patient and happy to be there. 100% our fav spot read more

I stopped by just before closing. The staff was so friendly. My food was amazing and fresh! I was skeptical to go there just before closing as I thought the food would not be fresh! I was delightfully surprised! Thank you for the great late night meal! I would have been very hungry all night if you hadn't been open! I wasn't crazy about getting gas station food! Thankful you were open and were so kind to take me just a few minutes before closing! xoxo! read more

3.5 is more like it.. Love the idea and theme of Cook Out. First of all, the employee at the walk up window was amazing. Super patient, kind, and quick. Food didn't take long at all! Especially with the drive thru backed up to the street, and walk up window also super busy. Food was SUPER affordable. Food was as expected. Burger, Chicken Strips, and BBQ sandwiches were good. Not great, but good. The cheese curds were the star! So yummy. A few of us upgraded the drink to a shake. Worth the $1 upgrade and more. It was on point. read more

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I thought this place was overrated and not worth the line. The burger and everything is ok but the MILKSHAKES are GOOD. I HIGHLY recommend the milkshakes. The prices of the food are definitely good but I just don't thing the quality is that great. I would still go back just for the milkshakes. read more

Cook Out - The line to wait to place your order - Fast Food Near Me - Lynchburg, Virginia

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Been a while since I've ate here. Food was good had a bacon cheese burger with BBQ sauce. An onion rings (not as good as DQ's) but they are good. An of course had a cheerwine. read more

I have come to appreciate Cook Out so much more! Grilled chicken sandwiches: bussin'!! Long lines but so worth the wait for deadly massive amounts of flavour packed in small sandwiches for a decent price! This location sure has got it going! read more

Not sure why we were charged ala Carter for the food we ordered but we were and the order was incorrect. It's ridiculous to think that people pay their hard earned money to receive decent service and we don't. There's no such thing as quality customer service on any level in 2022 and this is a prime example of that. Just ridiculous. If I could I would give Zero stars. read more

It was a great family outing, we enjoyed delicious hamburgers and hotdogs. All in all, the service was fast and got all our orders right. Definitely will come back. read more

Food: Delicious fried foods. Huge menu. Recommend any of the burgers, cheese bites, and shakes. Service: Fairly efficient drive thru, server was friendly. Price: Here is where Cook Out shines. Where else can you get a huge platter like this for around $5. Amazing. Some of the best bang for your buck in the business. Hands down. Atmosphere: Nicer interior than most chain fast food places. Cheap, delicious food quick. Cook Out is cool. read more

Fast good and low priced! Double burger is top Tier, you also can't beat the tray combo! read more

This is probably one of my favorite spots to hit while being down south. I mean where else can you get a variety of foods for a cheap price? So the Lynchburg location was jammed packed, the seating area was like playing musical chairs. The service was fast, I fed 10 people and spent 28.00 dollars. I like how you can order a main meal and your sides are random things, such as quesadillas or chicken nuggets lol. I forgot to mention the food being decent, the highlight was the many flavors for a milkshake. The only thing I would change is add more seating for indoor dining. No pics because we smashed the food. read more

These guys always do an excellent job. Prices are the best in town. The food hits the spot and the service couldn't be friendlier. Cook Out gets the 5 stars read more

Paid for 2 burgers, fries and hush puppies and two glasses of water. Water dispenser poured pink colored water. I asked for clear water and they told me it would run clear in a few minutes. Three glasses later , still pink. "Manager" Brian would not come back to the front to discuss. Entire order returned and refunded. Customer service counts. Will not be bringing the team here next weekend for the tournament. read more

Went here today and they can't even take a dang order !!! Went to get our order and yep IT WAS WRONG!! let me give you all a tip - REPEAT the order and make sure you got it right - so disappointed So we left there and went to Chick Fil A. They seem to get it right read more

I'm from up in NY so while here we decided to try this local chain... we went to the Lynchburg location and I have to say I was pleasantly surprised ... the drive they line was super long so we went in to order and we received out food in like 5 minutes ... I got the double burger as my son did and we both enjoyed it very much... you can definitely tell they are flame broiled... my nephew got the spicy chicken wrap and loved it and to be honest the hush puppies were amazing .. far better than I thought they would be... probably the best I've had in a long time... the prices were definitely more than reasonable.... I would definitely come back as you can tell people do by how busy it was.... For quick food that tasted good this is hard too beat... definitely worth checking it out read more

Sunday at dinner and seemed like most of the staff was on break. Bathrooms looked as though they'd not been cleaned all week, no exaggeration. And it appeared like on of the employees was on break, but 3 more joined, back and forth fm "helping" to playing around. The line fr drive through was long, I'm sure they were needed behind the counter. I gave it 3 stars because the person taking orders was courteous and our order was correct. read more

It was okay but it could had been better. The hamburger quesadilla was good but the chicken quesadilla was dry and nasty. Then the fruit punch was watery with no taste at all. I gave them a three because the customer service was good but the food was actually a 2 star and that is because the cheeseburger quesadilla read more

It's called Cook out! Worst experience as my first time experience........ At the Lynchburg on a Sunday about 10:15pm, I went to order inside. The place is like a kids hangout. Can't even figure out who works there or is hanging out. Saw a small toddler behind the counter area. Observed unsanitary food preparation in the back area with sloppy messy food preparation. The ambience is like a ghetto hangout. None of the "kid" employees seem like they are working instead are "horsing around". I ordered my food at 10:15pm and after 20 minutes, I decided to ask what happened to my order. Turns out the order was lost and wasn't made. I gave the order taker my itemized receipt. He went to the back to check on it. I told him that I needed that itemized receipt and instead, they threw it away in the back. I had a feeling that I would not be getting my receipt back once I gave it to them. So after about 25 minutes, I finally got my 1 cheese burger and 1 spicy chicken sandwich. The burger was not hot and didn't taste good. The grill spicy chicken was ok initially but then it was hard as I ate. The only non disappointment was the shake. I thought I try this place as I read a few reviews from Yelp and it was generally good. The clientele is young college kids who settle for mediocre to bad service. For me going there was a big mistake that I will never make again!!! read more

Still not open to dine in. I thought covid was over but apparently not at cook out. We ordered from the window by the front door and Brianna could not be any less helpful. Obviously she hates her job and it shows. Another employee got dropped off for work and he had the same depressed, somewhat sedated look on his face too. Maybe this is a work release type of place where it's either jail or get a job. Food was good as were the prices and the 1 table outside was clean so it wasn't all bad. To management- tell your employees to at least make believe like they care. Not really that hard to do. read more

Went here today, very bad service. I asked for a regular burger with "the works" server then asked what do you want on it. I don't blame incompetence for a decent meal. Bathrooms were dreadful. The place's floor was slippery which was inconvenient for my party, for we had older folks, and ruined the feel. A smell of gym socks wafted through as I waited for my meal. A friend in the party said that he ordered a drink and the cashier asked which one in a rude tone. Two stars for decent fries. I would rarely come here. read more

This is the third time I've ordered from Cookout and I've clearly said "Can I have beef quesadillas?" but they keep giving me cheese quesadillas. If this continues, I'm going to stop buying from you guys... read more

Burgers and fries, beans and grilled stuff. No salads, or anything for us low-fat or low-carb types. Not even any coffee. Of course this is not what you'd expect to be a "health food" place, so I can't be too critical. When I ordered iced tea, and tapped it from the big container, it was sweet. Sweet tea is common locally, but I prefer a choice. For scarfing down a "coronary on a bun" with jumbo fries, this place is ideal. The server/order taker was very pleasant. They had a ton of different flavors of milk shakes. read more