What can you say? It's Chick-Fil-A. I needed breakfast quick before a major bowling tournament and stopped here as a sure thing. As usual, the service is too tier for a fast food location. The inside is clean and the food is good. I wish they gave larger portions of hash browns and coffee like their competitors. However, it's another solid Chick-Fil-A location. read more

Good food, great service (food comes to the table!), and friendly atmosphere:) We saw servers interacting with the customers and it was sweet read more

It's a chick-fil-a. Great service with a smile. Consistently good food and a clean environment. The only downside side is everyone comes here. That said, I side service may be faster than the drive through. read more

I usually enjoy coming here, but I've had some disappointing experiences the past two weeks. Last week, I ordered grilled nuggets but received regular instead. This week, I ordered and paid for a 12-count grilled nuggets, but only received 8. Since I live 20+ minutes away, it's not easy to return and fix the mistake, which makes it even more frustrating. I know mistakes happen, but two weeks in a row has been discouraging. I hope more attention can be given to order accuracy moving forward, because I'd really like to keep coming back without worrying about my order being wrong. read more

Chick-fil-A - Chick-fil-A Nuggets - Fast Food Near Me - Lynchburg, Virginia

The food has been nothing but good for the past 16 years I have been in this area. Service has always been great for what they put out. The atmosphere has always been a bit loud because they get so busy but that makes up for how happy people get when they are getting their food from the staff. read more

After an extremely long morning, we came here to grab lunch. It wasn't my pick but I was too hungry to put up a fight! The drive thru was busy so we decided to go inside to dine in. It was much easier and faster. The CFA staff is consistently friendly and helpful. This staff was no different. We got our food quickly and it was fresh. The chicken nuggets seem to be getting smaller and smaller. Is it just me? That's my one knock on CFA. I just don't seem to get full when I eat here. I really wish they still had their coleslaw. Oh well. Quality food and good service- our lunch here did not disappoint. read more

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Eh food was mid. Also the server was manipulative Also elephant in the men's bathroom

I have truly never had a bad experience here. The food is ALWAYS hot, fresh, and delicious. The staff are incredibly kind and attentive. I see the owner regularly when I visit and he is great at circulating speaking with customers while helping his staff. I LOVE all the events this location puts on and goes above and beyond for! This is easily a top tier location. read more

The order taker refused to take my order at the drive thru and insisted I place my order at the window. She took orders from three cars in the lane beside me before I was allowed to move to the window. When I arrived at the window the order taker was not there to take my order but was doing something in the kitchen. Service at the 4003 Chick fil A in Lynchburg is terrible. I decided that if the service was that bad, I didn't want to take a chance on ordering any food. I left without purchasing anything or without an apology from management. I went across the street and ordered from the McDonalds. The food and service were excellent. read more

Not only were my waffle fries mostly missing - they were darn close to raw!!! This was our 2nd visit to this location, apparently they don't understand the concept of cooked food. Last time the chicken breast in my deluxe sandwich was stone cold in the center. 2 visits, 2 disappointing. We've been to Chick fil-a all across the USA in our travels and they have been consistently good.....until now we have never had bad food like this.....and TWICE??? Usually there is a mail available to contact manager for issues - none shown on App for this location. Why? Too many complaints?? read more

Chick-fil-A - This is my "Large" order of waffle fries from Thursday night - kid you not!!! None were spilled in the bag - Fast Food Near Me - Lynchburg, Virginia

Chick-fil-a is part of my DNA at this point. You ask if I want to grab fast food, I'll probably make an ugly face. You ask me if I want to grab CFA and I'll start smiling. We got there 8 minutes before lunch, but unfortunately we did have to wait until exactly lunchtime to order. Just a mild annoyance since we were hoping we could take advantage of the "magic 30 minutes" where you can order off both menus. Not the case, not a big deal. We ended up using the app to order our food so we wouldn't have to stand in line again. The tables all have numbers on them so they will bring it right out to you. The food was fresh and delicious like all CFA experiences. The service was friendly and, like other CFA locations they work HARD to get an insane amount of customers served in both the dining room and through their drive through. I think the most unique thing about this location was discovering a complementary mouthwash dispenser in the bathroom! The cup drops and fills with the perfect amount of mouthwash. Sanitary and convenient! Okay, maybe this won't be as exciting to you as it was to me, but we had just finished two days of glamping nearby. This was a convenience I was all about in that moment! read more

Bug in my salad; the manager reached out to replace the salad. More than likely will not eat at this location again as they always forget something out of our order. read more

Chick-fil-A - Bug in my Cobb salad - Fast Food Near Me - Lynchburg, Virginia

I was the only one waiting in line and no one addressed me. They did address the man standing off to the side who by the way showed up after me. He needed a refill. Honestly if I wasn't hungry and traveling through for work I would have left. Plus your food isn't that great since Mr Cathy passed away. read more

We were trapped in a lane ( drive through ) that wasn't moving 8 cars passed us on the other side. Me and the wife ordered to identical chicken sandwich meals one was completely wrong wasn't even labeled right the fries tasted old. I have no idea why they were packed out. I really wish we never stopped we were traveling they already put us behind we had no time to go back read more

Despite the fact that all their meals have chicken, Chick Fil A is an amazing place to eat. The food is made quickly and the employees are kind. And the food is DELICIOUS. I recommend a #1 meal. It is a great place to go for when you have a short amount of time and still want a delicious meal. read more

Y'all please please learn how to fill up a fry container. I worked at Chick-fil-A for 3 years and this is unacceptable. This happens most times I visit this Chick-fil-A. read more

Chick-fil-A - Nowhere near full fry - Fast Food Near Me - Lynchburg, Virginia

Small chicken pattie's. we showed up at 9:30, and they were already closed. they made us go to the drive through and they didn't even let us order. we have 3 separate orders and told us we needed to make online orders in the drive through read more

Perfectly AMAZING you won't regret eating at this one! Fresh chicken food and hot, very close to LU and the Mall... but very busy often times read more

It's always been a dream of mine to say my pleasure before a chick fil a worker. But they're always so kind so it never happens . The whole feel is so homey and I love it. Also food is definitely an A tier. read more

Even when the drive though is a mile long they still make it go fast while providing good service. The food is amazing and so is customer service. Definitely recommend read more

The Chick-fil-A on campus here at Liberty University is terrible. To start, it's mainly run by Sodexo type workers and no actual Chic-fil-A workers. It normally takes a long time for your food to get out. The cashiers are normally pretty rude or just don't look or act like they want to be there at all. Because I was raised in the south, Chick-fil-A was a staple of my childhood. It would be a really special occasion if my parents took us there. That being said, I have grown accustomed to the high quality that a Chick-fil-A franchise produces. When I went to the location on campus and saw how terrible the food was, you could only guess how disappointed I was. On the chicken sandwiches an biscuits, the breast of chicken is barely bigger than an AirPods case. The Chicken Minis don't have that classic glossy oil on them, instead they're dry. The fries however, are more hit or miss. Sometimes they're passable, others they're burnt to a crisp. In conclusion, as Chick-fil-A is the only fried chicken restaurant on campus, it is passable in that regard, but in the quality of the food, it is extremely disappointing. Verdict - 2/10 read more

Best hash rounds in town. Only place you can actually get crispy hash rounds. Instead of soggy oily ones

Always a crowd for a good thing even on a rainy day. The service and food are consistently good. read more

Sometimes you just want Chick-Fil-A. I think sometimes Chick-Fil-A gets elevated to some sort of elite fast food status, and I'm not sure why. I mean, yes, it's great, I love the food, but it's gotten expensive! I usually leave feeling like, wow, I could've gone to a restaurant and gotten more food for the price. I've loved Chick-fil-A since I was a kid. Growing up, my sister worked at the Candler's Mtn. Road store from the time it opened till she graduated from college. I admire the work Chick-Fil-a does in the community and their business model. They're smart. As far as the food goes, particularly at this location, I've rarely been disappointed. To warn you, this restaurant is EXTREMELY busy. It's on Wards Rd which is a nightmare in and of itself, but, they have a team of people just to regulate traffic through the drive thru. I will say I'm impressed with the leaps and bounds they have made to get people moving through as quickly as they can. They now have people who will take your order from your car so that you just zip through. Make sure you ask for your sauces when you order. What are my favorite Chick-Fil-A food items? Honestly, I don't like their batter, never have. I've come to not mind it as much, but I find it salty and bland. It's very southern tasting and I don't care for southern food. My go-to has always been the chargrilled chicken sandwich. I do not like the new seasonings they are putting on it, I wish they went back to the original. I appreciate that they offer light mayo at chick-fil-a and have upgraded to the bigger ketchup packs. Also, their lemonade (I always get the diet) cannot be beat! I've tried their spicy chicken sandwich, I'd still rather have Wendy's, but it's not bad. They now offer grilled chicken nuggets which is awesome, but, so freaking expensive! Waffle fries are rarely cold here because they go through them so fast they don't have time for them to go cold. Tips: if you aren't starving, get the kids meal. You can get a 6 piece nugget, drink, fries, and, if you tell them you don't want the toy, you can get a small cup of ice cream as well. Well under $5, so it's a bargain, and plenty of food for a light lunch. I honestly just can't go here for dinner. It's just not enough food. I'd love to see them adopt more carb/paleo friendly options. If you're looking for chicken on the run, this is where to go! read more

Chick-fil-A - This line is bananas! This Chick-fil-A gets a lot of business being on one of the busiest roads in Lynchburg and by liberty. - Fast Food Near Me - Lynchburg, Virginia

The best "fast food" restaurant in Lynchburg... and possibly the world. I kid you not. Ok... so I am not in the habit of reviewing "fast food chains", but this one deserves some recognition. The best customer service experience I have ever had, on multiple occasions. I can't even remember all the good things I have to say about them. Let's start from the beginning. When this location first opened a few years ago, I was lucky enough to be one of the first 100 customers who received free food for a year (only lasted four months due to my addiction to their sweet tea (aka. sweet nectar of life) and juicy, mouth watering chicken). The excitement they were able to stir up for this grand opening was amazing. We were there more than twenty four hours before it opened, in the freezing cold, and they treated us like kings all night with free food, drinks, music, cows and other random niceties. Ever since that day the service just keeps getting better and better. They stop by the tables to refill your drink and give you sauces, are always extremely polite, very often support community groups and non-profits with charity events and donations, and I have never received so many free food coupons just to try new things or for having to wait an extra two minutes in the drive through (holy run-on sentence batman). And the food... I'll keep this simple... a years worth of chick-fil-a eaten in four months... and I still eat it on a weekly basis. Enough said. This Chick-Fil-A has set the standard high (possibly unreachable) for all other fast food restaurants, if you can even call them that. I prefer to call them a home away from home. Here's a fun "tip": See if you can find Truett and Dan Cathy's actual signatures somewhere in the restaurant. Go Forth and Eat Chicken!!!! read more

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A big shout out to Wards Road Chick-fil-A Today and Manager Russ! Went thru the drive thru ordered two sandwiches got back to my office only had one. I called asked if they could bring the missing sandwich to my office, he said I will get it to you. I thanked him and of course he said "My Pleasure". Even thou they stay backed up and busy, he made it happen so I didn't miss having lunch today. Not only that he added two warm chocolate chip cookies to the bag that was delivered with missing sandwich! That is taking care of the customer, just wanted to show my appreciate with a 5-star review for 5-Star service today! Many Thanks! read more

Chic-fil-A continues to amaze me. This location is awesome. We went in on a busy Saturday. There was a line of at least 30 people ahead of us and we still made it through in less than five minutes. The food came to our clean table shortly thereafter. I notice that the floors around is were almost clean enough to eat off, in spite of enough customers inside to be making the fire marshal sweat. Oh, did I mention that the drive through lime was wrapped around the building and people were parking next door to come in. Now to the food itself; perfectly cooked, and just amazing. How much better can they get? They must take Sunday, day of rest off, because they give all they have the rest of the week!!! read more

I literally sat in line for more than an hour Sled around the store. But the worst thing was trying to exit. Chicken strips and only got two. read more

The Lord's calories, y'all. This is one of my favorite CFAs (and I've been to a lot of CFAs). They've got the parking lot down to a science like air traffic control, the food is consistently of the most perfect, angelic quality, and the staff is always quick with the "my pleasure!"'s and extra 4 packets of CFA sauce. Trust me. This location is doing CFA right. read more

I love chick-fi-la!!! I always hit one up wherever I might be!! They never disappointed me!!! Good food and excellent service!!!! No complaints! Drive thru is always busy...busy!!! Sometimes if you go in you can get out just as fast!! read more

Worst Chik-Fil-A experience ever! So many people working it was confusing. Had to wait in line while employees purchased their lunch. Had to take a colored bucket to my seat while the made my food. No ketchup or hot sauce readily available ... Have to ask for it. Food finally came and frys were only half full. When that was corrected they were cold and hard. My spicy chicken filet only covered half the bun with a watery tomato that looked a day old. This is why franchises are bad for brands! Got to Five Guys across the street. They never disappoint. read more

Today we stopped by with three of the grandchildren to get a quick lunch and beat the heat before getting groceries and going home. As always we were greeted with the most patience young lady taking our order and helping me with little ones changing their orders and wanting extra things. She was amazing and with a smile on her face helped me to get the order down, paid for and I even had her help me with my new App! If every restaurant worked like this the World would be a better place! Needless to say the line was wrapped around the building in two lines and still not rushed. Way to go!!! Excellent customer service! read more

The parking lot is a A trap!!! The parking lot may be the worst designed parking lot in the history of parking lots. Do Not drive into the parking lot during lunch!!! The traffic could wrap all the way around the building and the vehicle getting their food could be trapped. As a result they can't get out, so, no one else can move...thus TRAPPED! It took me over an hour to go through the drive-through. My advice is to go somewhere else. read more

Chick-fil-A - Don't go! Drive thru trap! - Fast Food Near Me - Lynchburg, Virginia

We ordered online through their app for curbside. Took forever, they lost the order so we finally just canceled. No organization! Hands down the worst chic fil a experience I've ever had. We ordered, then stopped and got fuel and then went through the drive thru and no one was able to even get our name right. Terrible. Try sheetz next door. read more

In this time of trouble Chick-fil-a has been my go-to restaurant . Theres not one person i know that doesn't like Chick-fil-a. I got The lemonade and usually i hate the lemonade cause it is so watered down but when i tasted it, it was really good. with that meal i got the Chicken sandwich also amazing. One thing that i do hate is the line whenever we try to get curbside the spaces are filled up, usually at lunch the line goes in to the road which is annoying. So if you have a little time on your hands and want a good meal i suggest Chick-fil-a. read more

Everyone knows that Chick-Fil_A has the best chicken sandwich on the Planet and I have to agree. I am only writing this to share my feeling on the way they were treated by the press when the CEO, who happens to be a Christian shared his belief about Marriage. I totally agree, and think the press should spend more time covering stories about people who are trying to kill us on the name of Allah. And who cares if the people of Chicago or Frisco or any other liberal town doesn't get the benefit of a great Chicken Sandwich. If there were an Allah, He would like there chicken too! Randy read more

Don't get me wrong, I love Chik-fil-A, but this one was just very...chaotic. Our helper got our order wrong three different ways while we were in line, but we were able to catch them. Not able to catch he put the wrong sandwich in our bag and we had to go back... everyone is friendly, but this many mistakes on one order is just a mess. read more

This Chick Fil A is bar none the best ever. The four years my daughter attended Liberty this was her home off campus. Tony & the whole team are customer service supreme. If your ever traveling down 460 on your way to anywhere don't miss the Chicka-Fil A in Lynchburg,Va on Wards Rd which is just down from the Walmart & across the St. This will be a customer service & dining experience you will not find anywhere else! read more

All politics aside, the food and service is fantastic: Delicious food for being fast food. The service is great. Even when they're extremely busy, they are very efficient and fast, without sacrificing friendliness and helpfulness. Other big fast-food chains could learn a lot from these guys. Out of the hundreds of times I've been, I don't think I've even had one incorrect order. Pretty rare. read more

Chick-fil-A is an average fast food place but great for families. Very nice people because they are Christians read more

Chick-fil-A - Chick-fil-A On an average day - Fast Food Near Me - Lynchburg, Virginia