I have always loved cookout. only ever had 1 bad over well done burger. but tonight the service stunk. drive thru. I asked where my onion rings were. I was told they should be in the bag. I said they were not. then to me it was said-"let me see." I do not appreciate that. I know what was in the bag. I have NOT ONCE EVER been questioned as I sat at a drive thru like I lied. DO BETTER cookout. read more

The last few times I went I got a milkshake.Both times I had a hole in my cup when the gave it to me.They didn't change cups or anything like that, They just put another cup underneath.Same thing happened to my friend read more

I was having to work out of town on Memorial Day and wanted a Burger that tasted like one that was cooked out since I was missing my normal holiday barbeque. After waiting 20 minutes in the drive-through line that didn't serve one car, I went inside. Sloooooowww. The employees looked like their dogs had just died. I reminded the girl I wanted ketchup 3 times. She said it was in the bag and I got back to the hotel of course it wasn't. The burger was mediocre at best. The only thing it reminded me about a holiday get-together was that cousin that I hate... read more

Both lines backed up for about 5 min between orders, cars were honking their horn in the lines, no professionalism at all, get to the window and everyone's laughing and cutting up, even the supervisor or manager. She kept laughing while handing me the food and my card back, I asked if something was funny and she said "not you"...clear evidence of what society is coming to. This seems to be the norm for this location now. read more

If i could give 0 stars, I would. I have went to this place serveral times and the order is flat out wrong or it is not cooked at all. I order a burger and the inside was pink before that though i left the restaurant with what i thought was a side of nuggets to only have one in the bag. I will never be coming here again and i hope everyone else avoids them too read more

Cook Out - Very undercooked burger - Burgers Near Me - Easley, South Carolina

One of the worst places I have ever been. Everything was ok til I got to the window. I can see the guy throw(literally) my tray to the young lady at the drive thru window. She twisted and turned my tray. She handed me the tray no bag, napkins, sauces,etc. Before I could say anything the window closed and she walked away smh. This places is horrible on every level. read more

Shakes were good. Cajun fries way over seasoned, my wife have to dip in mayo to cut seasoning. My cheddar style 'big double' was pitiful read more

dont go here, got a regular burger with fries got food poisoned and threw up about 7-8 times

Great food AND late night options!!! What could be better? Service is friendly here as well and they are efficient too. read more

Cook Out - Still looking for him... - Burgers Near Me - Easley, South Carolina

Bomb shakes, and crispy Cajun chicken wraps are delicious. My favorite side would have to be the okra. This is all coming from someone who is visiting from so cal so def try it out ! read more

HORRIBLE CUSTOMER SERVICE.. i ordered a cheerywine float .. it was filled at the bottom of the cup.. every cookout I been to they fill the cup up with ice cream and soda.. it was very watery & I asked if they could fix it.. and they told us thats how it comes .. and gave us a cup of soda when i asked if they could just remake it .. i need to make a report! read more

The service is horrible. Waited 15 minutes past opening in drive thru then proceeded to wait 10 MINUTES before talked to at the window lady took payment then shut the window back leading to another 10 to 15 minute wait. The amount of food was pitiful the fries were in total what would've came in a McDonald's kids meal with almost no Cajun seasoning which looked to be sprinkled on top of everything after being put in very lazy and sloppy work! read more

Thus cookout has been around for a while so they have started slacking. You box will be half empty. The best cookout is n Mauldin. Didnt get any napkins in the drive thru and just so happen the sofa machine was broke. All the sofas were flat. read more

We had five people with trays. asked if we could all have some cookout sauce. they gave us three. when we asked for more the guy at the window gave us two more and shut the window while complaining about how needy we were. cookout is by far my favorite fast food but this one was the worst staffed one I've visited. read more

I'm sure some people will wonder why I'm giving Cook Out a four star rating???? If you've tried their milk shakes then you know why! I love Cook Out's Strawberry, and Vanilla Milk shakes. Really they aren't milk shakes, it's a large cup of ice cream that you have to eat with a spoon. Why they do they call it a milk shake you might ask? It has to be the straw they give you along with the spoon. Not complaining, it's a thick and creamy frozen treat that you need to try. They have a lot of flavors to choose from, so take your pick. At $2.99 its well worth it! read more

Cook Out - Vanilla Milkshake - Burgers Near Me - Easley, South Carolina

Asked for 2 chicken quesadillas and got 2 cheese quesadillas. Asked for fried cheese bites and got cheesy fries. Don't recommend. There's much better restaurants in the area. read more

Well this review is on the lady in the drive thru, I asked for something and gave me a bs answer and slam the window and acted like I'm bothering her. There indoor dining is closed and you have an attitude. Horrible representation of a employee. If you hate your job find another one, you choose cookout, cookout didn't chose you!! read more

I recommend looking at their menu online prior to going to drive-through if you're new lol. Good place to eat. Fast service, friendly staff. Food tasted pretty good too. read more

I have eaten here numerous times. Overall the food is good, but the drive thru is usually backed up. The most common thing I order is the trey that consist of a meat with two sides. The side options are pretty good, considering there are a descent amount of options to choose from. And the milkshakes are really good. There are numerous options to pick from. read more

Do not get in the outside line at this Cookout when going through drive through. Counted and 12 cars went through and only 2 moved forward in outside line. While waiting I could hear the orders and outside line had no large or complicated orders. Very frustrating to be in outside line. read more

Fried food is either over cooked or reheated. Wraps don't even have a half of a piece of chicken in them.

Good place but I asked for cookout sauce please and they didn't multiple times in a row and they didn't give us our chocolate shake so I'm very disappointed. read more

Who tf doesn't like Cook Out? Most beautiful thing about this part of America. This is OURS. And it is fantastic.

ZERO stars! Just wrong every single time, customer service, will make you want to step out of your vehicle. If you send food back bc it's wrong or say there's no chicken on your chicken quesadillas.... they vindictively give you what you ask for in excessive quantity and honestly we didn't eat the food bc we weren't sure they didn't add their own "special sauce" we eat there 3x a week bc is the only thing open when we leave my shop, such a shame. read more

Well, the Cookout people must have ditched work to hang out with the people who called out at Popeye's because they were also closed. I don't know what was going on in Easley this weekend but it was very annoying and unnecessary. Very dissatisfied. read more

They grill the burgers until they are hockey pucks. All the taste is gone. Avoid this place.

Cassie is awful. She went out of her way to correct my mother who clearly ordered a plate and told her that she "needs to order more clearly next time" and slammed the takeout door on my mom. We are regulars at cookout. We know what to order. Cassie needs to stop thinking she knows everything and listen to the guests who pay their hard earned money to buy food from this place. Literally awful. read more

Look, I know this is a fast food outlet, and not fine dining. However, the quality of the food has really gone down at this location. My burger tasted burnt. My wife's chicken strips (2) were overcooked and about the size of nuggets. It was the same the last time I was here. Don't think I'll be back. Unless I want a shake. Too bad, this was an ok joint when it first opened. read more

It's great very good corn dogs and bacon wrap. If you get a milkshake get the peanut butter it's SO GOOD if you are allergic to peanuts then the cookies and cream is awesome too! The service is normally fast just depends. It's always really good quality meat and vegetables. Never is really greasy or fatty. read more

IF I could give ZERO stars.... I would!! Customer service was terrible. Our order was WRONG.... we tried to explain this to their MANAGER!!! He would NOT listen and was talking over us!! We ended up just driving away. WE WERE THAT ANGRY!! You aren't serving lobsters and steak, take a minute listen to the customer... then the customer will listen to you!! read more

I am writing on behalf of my uncle, who does not have a Yelp account. They are visiting us this weekend from out of town and we stopped by to get milkshakes as a treat. We got peanut butter, butterfinger, double chocolate, and vanilla. And vanilla was THE WORST. It was not mixed and had a metric butt-ton of vanilla syrup added to it. My uncle said the first third of his shake was only that syrup and it was so bitter it was the most disgusting thing he's ever eaten. We had to endure 2.5 hours of endless complaints about how horrible it was. It ruined his entire day. Burned his mouth. He tried everything to get rid of the taste and nothing helped: brushing his teeth, mouthwash, coffee, other food, garlicky pizza and breadsticks...and still the taste remained. It was excruciating on all accounts. He said we will never go back and he's a man of his word. As of writing this and reading for his approval, the taste still remains. read more

For five dollars I got a burger fries coleslaw and the best jumbo sweet tea I ever had this place puts all those other burger chains to shame read more

I love cookout. The burgers are great, the slaw is my favorite but not at this location. The burgers are overcooked here and the slaw was warm. Who wants warm slaw? The fries were mooshy to. Come one guys you can do better with the food. As for the building the acoustics are horrible. Whoever planned this restaurant it's horrible. The echo is terrible for someone with hearing aids. This is another reason we don't go here. You cannot enjoy your meal, have a pleasant conversation with your family if you are constantly trying to hearing or be heard because of the way the building was made. read more

The burgers are always amazing, and I haven't had a milkshake flavor yet that I didn't love either! Would recommend the burgers over the chicken because the chicken is a little over processed compared to the real beef patties. This place focuses on meat based option even as sides (corndogs, nuggets, etc.) but has a few others to choose from. Cookout is a great option for fast food that isn't a crappy mega chain restaurant. read more

All I had to eat was a quesadilla and a cheerwine float and it took me 15 minutes to get it. Ridiculous

I've never heard of a Cook-Out restaurant until I moved to Easley I thought that I would miss Whataburger in Texas but if you want Burger and cajun fries at 2 a.m. in the morning this is a place you want to go their burgers are outstanding their fries are always hot fresh spicy. And their milkshakes are to die for. Perfect size always perfectly prepared staff is friendly I love hearing that is my pleasure to serve you tonight just warm fuzzies every time we hit the drive-through read more

I used to brag that this location of Cook Out made the best milkshakes in the upstate; however the last couple of times that we have been, the milkshakes have been way below par. The banana pudding milkshake didn't have the real bananas. I ordered a peanut butter shake with Reese Cups, but they forgot the Reese Cups on that one, and the Hershey's Chocolate milkshake looks like they might have put 1 pump of chocolate in it. Are you all that hard up for profit? This has happened numerous times so maybe we need to drive the extra miles to the Clemson location. read more

this establishment is ALWAYS getting my order wrong!!' Fire everybody and retrain people. it's so frustrating not getting what i paid for! i CONSTANTLY have this problem. read more

The last time I was at this CookOut the kitchen almost smoked us out. Maybe they had some cooks back there trying to chef up something new. I'm not sure. Other than that people are friendly, it's SUPER clean, and the food is just as good (at packing on the pounds) as all the others . Hence, the reason I love it. The absolute coolest thing about this cookout has to be the sink right beside the desk where you order. It's convenient if you want to eat with clean hands and don't feel like making the trip to the bathroom. read more

Literally the second time in a row we have had our order wrong. And tonight we were the only car in the drive thru the entire time we ordered, your not busy, just not paying attention literally at all. Food is always classic cookout deliciousness but check your food before you leave!!! read more