I'm truly saddened to have to write this review, but I feel it's important to share my experience. I've been a patient at Congress Pediatric since I was an infant, and I'm now 17 years old. Around September, I became very ill. I was struggling to breathe, dealing with a severe cough, headaches, and cold chills. Naturally, I went to the doctor. I couldn't see my primary doctor at the time, so I saw the nurse practitioner instead. She was very friendly, and she tested me for COVID and strep, but the results would take 24 hours. However, they never tested my blood, and when I asked about any medicine, they said I wouldn't be prescribed anything, just to take over-the-counter medications like Motrin. Despite taking the recommended medicine, I continued to feel sick. The nurse practitioner said she'd follow up with me in 24 hours, but the call was delayed, and my mom had to reach out herself. When they finally called back, the doctor said it wasn't COVID or strep, just a sinus infection. But I knew something more serious was wrong. Over the next few days, I still felt terrible--and could not breathe. I ended up having to go to the hospital, where they discovered I had pneumonia. I needed fluids and treatment for that. The real issue wasn't the misdiagnosis or the nurse practitioner's mistake--it was when I returned for a follow-up appointment with my new pediatrician, Dr. Ghazala Khalid. My previous pediatrician, was Dr. Lynette Jattan, she retired, and I'd been seeing Dr. Khalid for 3 or 4 years, maybe more. When I went in for my check-up, I explained some lingering symptoms: I was still out of breath after walking long distances, my appetite was still gone, and I was dealing with some aftereffects. Dr. Khalid seemed dismissive, saying that everything from the pneumonia was gone and that she didn't see anything else wrong with me. But what really upset me was when I mentioned I was still having trouble breathing. She responded by saying, "Sometimes it's just in your head after being sick." As a 17-year-old, I know how to articulate what's happening with my body. I would never lie about my health. To have my concerns brushed off like that was really hurtful. It's difficult to explain how upsetting it was to hear that from someone who is supposed to be a professional, especially considering how serious my illness had been. Another issue that made me feel unheard was when I brought up my misdiagnosis. Instead of addressing it with empathy, Dr. Khalid spent most of our time defending her nurse practitioner, which, while understandable, didn't make me feel any better. I wasn't upset with the nurse practitioner--mistakes happen--but I would've appreciated a simple apology or acknowledgment that my experience was less than ideal. I just didn't feel like there was any compassion or understanding. Lastly, when I arrived for my follow-up appointment, I had to wait almost an hour to see Dr. Khalid. All these little things added up to a deeply disappointing experience. I'm really sad to have to say this, but I will not be returning to Congress Pediatric. I hope others have a better experience, but this was my reality. As someone who wants to be a pediatrician one day, I couldn't imagine treating a child this way. Compassion and listening to a patient's concerns are key. I didn't feel either of those things during my visit. Writing this review is difficult, but I felt it was necessary to share my experience so that others are aware. read more

Allowed a person to bring my son to his appointment & change the demographics and the person name wasn't on none of his paperwork not even as the emergency contact . Why?? I Sonya is telling me HIPPA wasn't violated. ?? Make it make sense to me. So anyone can bring a child to a appointment & change things without their name being on anything. read more

I loveeeeee this Dr. Office. My mom took me here when I was growing up, I saw Dr. Patonay and now my 3 kids go here and see her as well. Between Dr. Patonay and Lauren the nurse I know my children are in good hands. read more