I enjoy the interaction with my doctor. The facility is clean. The real problem is how busy and…read moreoverwhelmingly rushed all of the doctors are. The nurses are equally overwhelmed. Therefore, wait times are long.

The facility is huge and spacious! Primary Care Providers are excellent! They have the best…read morePediatricians as well. Walk ins and new patients are always welcome. Free transportation is a huge plus for me and the Customer Service Staff! I really enjoyed the cool programs for the kids like Back to school event and the Summer Hot days fun! Thank you JMC for being so kind to our neighborhood!

Okay so Park West has a new medical practice at their Belvedere Location. Ms Jones is her name. She…read moreisn't a doctor however her credentials allow her to see patients. She is very arrogant and have a nasty disposition. She tries to come off as a no nonsense person, however I think because she is the only person their seeing medical patients, she has allowed this to go to head. They should have a real doctor their seeing patients. Park west is known for this, they use to have a midwife there overseeing their gyn patients for almost 10 years before real doctor came to practice. If you are desperate and need low cost medical care, its okay to see a nurse, doctor whoever can get you the emergency help, but if you want to be seen by a Doctor, Park West Medical Center may not be best choice for you. Some of the other issues here, are that there just seems like to much play and too much conversation among staff.

Here's how it works: You're a good person first. You treat people with dignity and respect. You…read morevalue their needs, concerns and emotions. You're honest and accountable. You're naturally profitable thereafter. Yelping the circumstances of my interaction with a pediatrician in the middle of Maryland reverts to the tagline of my life; "you can't script this stuff". Suffice it to say, Dr. Starr is an admired person irrespective of the circumstances which brought us together. I respect his practice because I respect him first and foremost. He is not in it for the bottom line, he is in it because his heart is in it, the mark of a dignified man.

This Tom Selleck lookalike is the best doctor out there! He has such a warm heart and is extremely…read moreknowledgeable. During the "questions" portion of my 9 month old little girls visits, I never have anything to ask because his explanations and descriptions are so thorough. During the few times I have had to call the office after hours, he returns calls VERY promptly and has always eased my fears as a first time mom!

There are not enough choices in healthcare for the management of Levindale to behave as badly as…read morethey do. If it were possible to give zero or one stars, I would not hesitate to do so. I think highly of my doctor Janet Conway. They had a few good physical therapists and nurses. Laura my Nurse Practicioner was very good. Kristin my PT was good. Dr. Zhou cared. The Director of Nurses Shirell did not want to give my infusions of Zosyn as directed. I was given shorter infusions and higher doses. They got prescriber permission. Shirell said, "if you needed four hour infusions you should've stayed Sinai." What a nasty person. My Neutropene count dropped dangerously low due to the Zosyn. I was put on what are called Neutropenic Precautions. What that meant was that anybody entering my room was to wear a mask. One person wore what looked to me as a lay-person like PPE. I could not fight infection. I was to go to the ER with a temperature above 100.4 degrees. I was not weight-bearing. I needed help from a tech to toilet. The tech was supposed to hand me, sani-wipes. I only had 60° of mobility in my right arm. I would wipe myself from knee to waste on both sides while standing at the walker.The tech started jiggling the box. I said to the tech, a woman named Sandra, "Are you making fun of me?" Sandra took off her mask and got into my face. She was not even social distancing. She yelled, "Are you making fun of me? Are you making fun of me? Are you making fun of me?" She proceeded to verbally abuse me. I have never been so frightened. Nobody should fear the professional staff or anybody else lin a place where he or she is there to heal. I went to the site administrator Sharon Hendricks. Executives are typically identified by first and last name. They are not restaurant servers. They are not retail clerks. Sometimes I think better of restaurant servers and clerks than I do of executives. Sharon apologized by email and said that she would have her team look into it. When I followed up, they said they did not discuss disciplinary matters. They should've self-reported to Maryland's Office of Healthcare Quality. Sandra should've been reported to the Board of Nursing. I am lactose intolerant. They ran out of the lactose tablets. I could not have my food or medication for 15 hours. They are not doing their jobs. The Director of Nurses Shirell, the nasty one who yelled at me in my own room which while I was there was my home was supposed to send me bandages when I discharged. Sharon told her to do that. And she didn't do that because she doesn't care. Why is Shirrell working in healthcare. Levindale is supposed to provide case management and that means advocating against insurance. They would not do that for me because I am no longer on site. I wanted them to assist with insurance claims and advocating for claims that were incurred on site. These people are awful. They want to mess up, dump it on the patient, and ask me to private pay. Pay these people. Never! The Levindale management team replaced the Hyppocratic Oath with, "Bleed em' dry, and let em' die." My physician Janet Conway is outstanding. One doctor said to me, "You don't like hospitals. I don't like hospitals and I'm a doctor. Do what I do with my own care. Go for the doctor and put up with everyone else." These people milk that. Patients are people. Patient Relations seldom gets back to me. When they do, they say I am using my paralegal background to bully them with the law. Good. Patients are defenseless. These people take advantage of us. People go into healthcare for good reasons. There is something called the LCR, effect. I will not write out the name. Named after the adversary fallen from Heaven. There are not enough choices in healthcare in Maryland for the Levindale team to behave as badly as they do. My plan is a Medicare advantage plan. There's something called the First Amendment. No retaliation. Pursuant to HIPAA Iyou may defend yourselves publicly. "Sunlight is said to be the best of disinfectants." Brandeis.

As a patient on the subacute unit, my overall experience with the direct care staff has been…read morepositive. The nursing and rehabilitation teams were kind, attentive, and supportive throughout my stay, which made a meaningful difference in my care. However, the leadership presence in the facility feels noticeably lacking. It was difficult to identify who the Director of Nursing or Administrator were, as they did not appear to be visible on the units or actively engaging with patients. There seems to be a heavy reliance on remote work, and when concerns arise, leadership can feel unavailable or unapproachable. At times, the communication style comes across as dismissive rather than empathetic. Additionally, I did not receive any activities or engagement opportunities during my time on the subacute unit, which made the experience feel isolating. From a patient standpoint, there also appears to be a disconnect in how clinical reimbursement and MDS processes are managed at the leadership level. The oversight from the Regional Clinical Reimbursement Vice President feels absent, and it raises concerns about how well patient care and documentation are truly aligned. This is a great facility with strong frontline staff, but it would benefit greatly from more visible, engaged, and responsive leadership to ensure a more well-rounded patient experience.

Improve everything. I'm a retired hospital and nursing home administrator. I'm at Sinai rehab and…read moreit is the worst healthcare facility I've ever been in. Staff with a few exceptions know absolutely nothing. Food is significantly below prison grade. The Board obviously takes no interest whatsoever. The place is an absolute disgrace when considering health facilities in the Jewish orbit. You people obviously take no interest or responsibility for what is done here. You all ought to quit immediately. If I don't dye here and by some miracle get out of here alive I will make sure that the entire community is aware of all of your failures You ought to be ashamed but you couldn't give a damn and it shows.

My mother attended this hospital, very bad hospital. The back of her nightgown is open but they…read moredon't keep this in consideration, keeping the door open, everyone seeing. Her arms bruising and stomach they kept sticking her. Hurting her stomach.She makes orders,they don't get the orders right ever. They make it seem like it's her fault for needing care. They need to do better or they going face serious consequences and I will personally see to that endeavor.

I would like to thank Mt Washington Pediatric Hospital for excellent care of my son. They went…read moreabove and beyond to make sure he was as comfortable as possible during his 2 months there for rehab. The nurses were attentive and kind 24/7. The doctors took time to listen and care about his needs physically as well as emotionally. His wounds were treated with great care and healed so well. The Child Life Staff encouraged the whole family and made time in the hospital more bearable (because no one wants to be in the hospital) The physical and occupational therapists were outstanding and encouraging when mobility was difficult. We saw HUGE progress! My son could barely sit when we arrived and he WALKED out of the hospital when he was discharged. Thank you Thank you Thank you! We were blessed to be in your care.

I have to give a SHOUT-OUT to the Outpatient Department. Every time I have called them to check on…read morea referral for my grandson, I receive the BEST customer service. In these times when good customer service is hard to come by, the employees who answer the phone are always pleasant, patient and willing to go the extra mile. Keep up the wonderful work!!