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    ConvenientMD Westborough

    2.3 (7 reviews)

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    1 month ago

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    1 month ago

    Nice ladies of both the nurse and provider. Gave a quick and accurate assessment of my condition and gave me a prescription for it.

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    9 months ago

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    1 year ago

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    CareWell Urgent Care | Northborough

    CareWell Urgent Care | Northborough

    2.1(79 reviews)
    3.0 mi

    "Urgent care" phrase means simple provide urgent medical when needed. Wait time 3hrs ???. Then on…read moretop you have to "prebook....????" Thats about "urgent" now about care....the front desk is horrible sounds like a jailer..... Once your turn comes, you will be made to sit another half hour before you get be seen...not by a doctor but a nursing assistant....there after by a nurse.....i wonder if they have any MDs workin there.... I will die but will never go there again,

    Context: I injured my back and have been experiencing EXTREME pain and horrifying muscle spasms…read more Had to get an x-ray and awaiting the results. Sarah calls and leaves a VM stating she has my results. I call back and speaking with Sherry. I introduce myself on the call and state why I'm calling. Sherry replies "...okay so...". Now I'm confused because she sounds like she doesn't know what I'm talking about. She asks why I'm calling and I explain again and ask what information she needs from me, she's still acting like she doesn't know. I state I'm getting frustrated and the VM Sarah left only states to call back that number. Sherry asks for my name, i reply "as mentioned at the beginning of the call, my name is....". Sherry responds and basically cusses me out saying I don't need to be rude and talk to her with my tone. Mind you, I'm in excruciating pain on the verge of tears. I start recording the call on my end because I was appalled with her response! I explain to her my predicament and finally was shown some empathy. I shouldn't have to explain my life story and break down into tears for a healthcare professional to show some empathy. Sherry does not need to be working there or in healthcare. Sarah was AMAZING! :) She deserves to be recognized for her upbeat demeanor and excellent care. Sarah is the reason this review is getting 1 star. Thank you Sarah for your kindness EDIT: Both Sarah and Sherry are trash. Sarah said based on my results, I got a referral for PT. Sarah stated she will send over my referral to the PT office. She told me to call in an hour but I know these things take a while and called a few hours later and left a VM. I called again this morning and was speaking to someone, getting registered, and turns out, Sarah NEVER sent it over. Neither Sarah or Sherry belong in healthcare. Carewell Northborough has the absolute worst care and customer service. You're better off going to your local witch doctor.

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    CareWell Urgent Care | Northborough

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    MinuteClinic at CVS

    MinuteClinic at CVS

    1.0(1 review)
    3.0 mi

    What a terrible experience! I was in town on 7/20/22 from Texas. I lost my voice, my ears hurt and…read moremy throat hurt. I made an appointment online the night before. I showed up ten minutes early for my appointment. I signed in on the kiosk and waited. I observed two exam room doors and over time noticed two female employees constantly going back and forth from room to room. I wondered why. Finally one of the females called me in. It was easy to bring all of my meds with me since I had them for travel. She was so happy I had brought them and she went through each one looking at the screen and hand writing some kind of list. It took awhile but it had to be done. She ended up administering a Covid test and a strep test based on my complaints. She told me the tests would take ten minutes to get results and then I would see the Nurse Practitioner Catherine Cushman. After 15 mins of watching other patients coming and going the NP walked out and asked me if I had checked in on the kiosk. I had been here an hour by now. I said yes, I'm just waiting to see you. She said well test results take 15 minutes. (So she knew I had already checked in) Finally she calls me in and wants to start with my medications. I told her it should all be in as we just went through that. She said it was her responsibility to determine if it's all correct. So again she asks me questions the tech has already gone through. I've now been here an hour and ten minutes and we have gotten no further? She, the NP says, I'm not sure I can help you if you are not willing to go over your meds. I said, name the med and I will say yes or no if I'm on it. I was mad at this point. After we got through meds she said,"Ok besides bee pollen what else are you allergic to?" I replied that I'm not allergic to bee pollen where did that come from? She took offense and said," Ma'am I'm just reading what is in your record, I didn't write it." I told her I don't care who typed it, it is incorrect and what else may be wrong with my record. She then explained that the tech can not enter or delete meds from the computer, only the NP can. Wow. What a waste of my time. Next she finally looked at my ears and said there was so much wax she couldn't see my eardrum. She told me to buy Debrox and clean the wax out. Negative results on my two tests - isn't that great she asked? Fast forward one week. I am back in north TX and my ears are worse. I went to Texas Health Breeze urgent care. I did all paperwork online before arrival to include my medications. I walked in at 1pm. At 1:30pm I was walking out with a bottle of Augmentin for the fluid behind my eardrum and a suggestion that my allergy meds had stopped working and I should change to another brand. At 1:31pm I swallowed my first pill of my RX!!!!!! That's how it's supposed to work. Shame on CVS Minute Clinic MA 704 and Catherine Cushman, who should have cleaned out my ears so she could then observe my eardrum. I could easily have ruptured my eardrum flying home. And shame on Catherine Cushman NP for making me feel bad for getting angry at the ineptitude I dealt with when I came to your clinic for help.

    From the owner: MinuteClinic® in Northborough is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

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    MinuteClinic at CVS
    MinuteClinic at CVS
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    AFC Urgent Care Marlborough - Urgent Care

    AFC Urgent Care Marlborough

    3.2(76 reviews)
    4.0 mi

    Had an appointment made to come here through employer. Arrived and none of my information was ready…read moreat the location. Waited a half hour to be checked in past prescheduled appointment. The nurse that got me set up was great, but then I was left for over an hour waiting for the doctor in one of the rooms with no updates. Pretty sure they forgot I was there.

    Arrived for a 8:30am appointment. Once I submitted my paperwork, I only waited for about 2 minutes…read morebefore being called in. So far, so good. I was then seen by a nurse who took my vitals and asked questions about my back issue. This started at about 8:40am. After that was complete, I assumed the Doctor would come in a few minutes after since there was no wait and was the only person in the office area. After waiting for 43 minutes in the patient room, NO CONTACT WITH ANYONE ABOUT THE WAIT TIME. At 9:30am I had to open the door and ask the nurse at the front desk how much longer?? She said another 15 minutes because the Doctor was with a patient, mind you I had an appointment scheduled to avoid this type of wait time and the app said that nobody was ahead of me in the scheduling time slot. At 9:48am, the doctor strolls in. No introduction as to who she is and no apologies about the wait time. Then goes to tell me I just need to stretch due to my serve back pain and can barley bend over to attempt to touch my toes. No common curtesy of wasting my time when I had to be at work for 10am, WHICH WAS A 20 MINUTE DRIVE. This is why I even scheduled an 8:30am appointment to make it to work on time. After "diagnosing" after a 3 minute appointment, I walk out and one of the nurses is just taking a casual nap at the nurses station!! What joke this place is!! COMPLETE WASTE OF TIME AND SO UNPROFESSIONAL!! THIS LOCATION IS AWFUL. AVOID THIS PLACE IF POSSIBLE!! THIS IS BY FAR THE WORST EXPEIRENCE AT AN URGENT CARE I HAVE EVER HAD. ZERO STARS !!!!!!!!!

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    AFC Urgent Care Marlborough - AFC Urgent Care

    AFC Urgent Care

    AFC Urgent Care Marlborough - Pediatric Urgent Care

    Pediatric Urgent Care

    AFC Urgent Care Marlborough - Family Medicine

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    Family Medicine

    ConvenientMD Westborough - urgent_care - Updated May 2026

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