Huge shout out to the nurses, tech, and especially Dr. Mike Demelis who not only performed…read morenecessary testing including a CT Scan, but also kept me informed throughout and answered all my questions. And even consulted with my GI doctor before discharging me. I felt so well taken care of.

The Dr's and nurses spend maybe 15- 30 minutes with you and cannot apply your medical history to…read morehelp you with your medical care treatment. You get treated poorly by their staff when asking for assistance to help your care. Messages and phone calls get mixed and ignored. Then you find out later on they just didnt want to do anything nor can give you a reason. Find a provider elsewhere. Laura Sullivan NP and Cody Desouza dont properly take note for your medical care and records. They wasted many years of care for me, I should have left sooner. Find a provider who listens and documents properly so you can have better ease of care when trying to communicate. They mostly want to push useless labs, medications and unnecessary tests to get more billed/money. They dont seem to focus on treatment or what the patient says at all, even after years of expressing and informing them.

Quality care in the suburbs, incredible staff, outstanding professional service. I never thought…read moreanyone could replace Dr. Ernesto Jose when he retired. Dr. Todd Malvey is "new" to the area and taking new patients. He is on the TRICARE network, among other. Old fashioned etiquette with avante-guard medical savvy, pulling together an A+ team of physicians. New to the group is Dr. Kiran Raju filling in the void left by Dr. Gingsberg and Dr. Lewis Feder. And hopefully drawing a crowd of "aging gracefully and well" from the condescending-I-could-care-less-about-your-hotflashes Dr Dina Deldin-Saltin from Marlborough. The St. V's medical group is an ode to people in the burbs!

They moved down the street. Employee turnover ridiculous there which is a reflection of…read moremanagement and if they can't run an office and keep their staff, then they can't manage my care. Left practice as patient. Tired of seeing a new face everyone I go and having to correct multiple mistakes entered into my medical record. Staff always sounding stressed when I or my husband call

I'm getting tired of physicians assuming I'm poor and can't afford things when I'm a patient here…read more On one occasion, I needed pain relief when migraine pain, which is incapacitating, hits. I had in mind nasal Imitrex as pill form is useless if you get nauseous & vomit. Student physician says pill form will save me money. I have private health insurance with drug coverage. Student physician needs authorization from MD, who says Imitrex in a pill is useless for those with nausea & vomiting & gives me the nasal spray I want. On another occasion a MD who consulted with my 10 year old recommended a decongestant. Again was offered help for my pocketbook which was not only not requested but didn't work. Also physician's directions for medication didn't match Pharmacist's. Half a century on the planet & any other practice has student physicians they ask, "Would you mind being seen by Student Doctor X today?" and I always give consent. Would it be too much to ask UMass to do the same? At this rate UMass may be losing me as a patient.

Every time I have had to go there, they were polite, courteous and seemed to know what they were…read moredoing. Well organized and we only had to wait a few minutes! The Dr. Took his time and did tests that I was concerned about. Great alternative to the ER WAITING ROOM! Thank you Urgent care!!

"Urgent care" phrase means simple provide urgent medical when needed. Wait time 3hrs ???. Then on…read moretop you have to "prebook....????" Thats about "urgent" now about care....the front desk is horrible sounds like a jailer..... Once your turn comes, you will be made to sit another half hour before you get be seen...not by a doctor but a nursing assistant....there after by a nurse.....i wonder if they have any MDs workin there.... I will die but will never go there again,

Had an appointment made to come here through employer. Arrived and none of my information was ready…read moreat the location. Waited a half hour to be checked in past prescheduled appointment. The nurse that got me set up was great, but then I was left for over an hour waiting for the doctor in one of the rooms with no updates. Pretty sure they forgot I was there.

Arrived for a 8:30am appointment. Once I submitted my paperwork, I only waited for about 2 minutes…read morebefore being called in. So far, so good. I was then seen by a nurse who took my vitals and asked questions about my back issue. This started at about 8:40am. After that was complete, I assumed the Doctor would come in a few minutes after since there was no wait and was the only person in the office area. After waiting for 43 minutes in the patient room, NO CONTACT WITH ANYONE ABOUT THE WAIT TIME. At 9:30am I had to open the door and ask the nurse at the front desk how much longer?? She said another 15 minutes because the Doctor was with a patient, mind you I had an appointment scheduled to avoid this type of wait time and the app said that nobody was ahead of me in the scheduling time slot. At 9:48am, the doctor strolls in. No introduction as to who she is and no apologies about the wait time. Then goes to tell me I just need to stretch due to my serve back pain and can barley bend over to attempt to touch my toes. No common curtesy of wasting my time when I had to be at work for 10am, WHICH WAS A 20 MINUTE DRIVE. This is why I even scheduled an 8:30am appointment to make it to work on time. After "diagnosing" after a 3 minute appointment, I walk out and one of the nurses is just taking a casual nap at the nurses station!! What joke this place is!! COMPLETE WASTE OF TIME AND SO UNPROFESSIONAL!! THIS LOCATION IS AWFUL. AVOID THIS PLACE IF POSSIBLE!! THIS IS BY FAR THE WORST EXPEIRENCE AT AN URGENT CARE I HAVE EVER HAD. ZERO STARS !!!!!!!!!

I had a very disappointing experience at this GenCare. I arrived at 7:45 PM, 15 minutes before…read moretheir posted closing time of 8:00 PM, only to find the doors already locked. When I knocked, an employee inside the building told me they closed at 7:45 PM, despite the sign and website stating they close at 8:00 PM. This was extremely frustrating, especially with my sick baby in need of care. I hope they can improve their communication and service hours in the future.

Very convenient location, usually short wait times if you go during the middle of the day, great…read morestaff all around. I have had great experiences here and I've been multiple times over the last few years. I prefer coming here over my PCPs office next door. Dr. Fitzgerald and Dr. Scheinfein are both fantastic. Would highly recommend

I have had a terrible experience with this practice repeatedly in terms of wait time and rude…read morestaff. The worst part is that there is no doctor ever at the facility. Never going back!

Nice ladies of both the nurse and provider. Gave a quick and accurate assessment of my condition…read moreand gave me a prescription for it.