Updated review... Our seal bicolor boy, Remi was born in August 26, 2021..the "Many Mushrooms"…read morelitter. He's sweet, affectionate and extremely outgoing and friendly. He greets us at the door and is always near..following us from room to room. His confidence, gorgeous looks and extremely good litter manners show he was bred and reared with care and love by Sadie of Rumi Ragdolls. I would recommend no other breeder for anyone who wants a Ragdoll!

Rumi Ragdolls is honestly THE best! They really know what they are doing. You can tell the passion…read morefor breeding beautiful Ragdolls is real! Not only are they gorgeous but the personality and temperament of the kittens are amazing. Choose Rumi Ragdolls for your next fur baby. You will not be disappointed! We absolutely LOVE our kitten

The staff and owners of this store lied to me. I went here hoping to buy a puppy for my birthday…read moreand left feeling disappointed and angry. During my visit, I fell in love with a fluffy little girl. I had already decided to buy her, but I wanted to follow the basic steps that responsible owners recommend. I asked about her vaccinations and about the health testing of the parents. The staff told me that all of their puppies come from small local families here in Virginia, that the families vaccinate before shipment, and that they only breed from healthy parents. I felt reassured and excited. To be safe, I asked to see her paperwork. I was told earlier that everything was local, so this was supposed to be a simple confirmation. Instead, the papers said she was bred in Missouri. I asked the salesperson how Missouri counted as "local to Virginia" and why he had told me the exact opposite. He said he got confused. That explanation made no sense. I pointed out that he had spoken with confidence about all of their puppies coming from local families, and yet the paperwork showed something completely different. At that point, I could not trust a single thing I had been told. If you are thinking about buying a puppy from here, look at the paperwork yourself before you make any decision. Do not rely on what the staff tells you. My experience showed me that what they say and what is written on the documents are two very different things.

Emma (Manager) is incredibly friendly and always eager to help! She patiently answered all our…read morequestions and was wonderfully considerate of our children. The pops are absolutely adorable and added a delightful touch to our visit.

My first time here. Immediately greeted when I walked in. I was there to make a donation of…read moreunopened kitten kibbles. The place is so clean, from what I saw. There were several families adopting. All workers were smiling and the layout is open, which I appreciated, with lots of natural light. I was thanked for my donation. So glad I could help.

The staff and volunteers here do a really good job trying to find homes for pets of all kinds and…read moretrying to assure that all pets are treated properly while awaiting adoption as well as after adoption. I have adopted many pets here over the decades, including rabbits, hamsters, and birds. You get a discount at Pender vets for the life of the pet if you adopt from the shelter. The small pet adoption fees are very small, and sometimes they give you a habitat or supplies if they have enough donations. I appreciate that they try to keep pets together that are bonded to one another. Just be sure to arrive well before closing because I think they stop adoption paperwork about half an hour before closing time. I wish they had longer hours, but that's a county budget thing.

We just adopted a dog through AHOTO. Everyone on the organization that we interacted with was kind,…read moreprofessional, responsive, and very knowledgeable. We highly recommend them!

I adopted my cat through AHOTO. They asked me to foster and it was obviously a fail. The…read morecommunications and support were great. Natalie is very attentive to all their cats and kittens and super helpful with adoption. She knows which cat to pair which human with, and is always spot on. I would 100% always adopt from them.

I give one star because there is no zero to choose from. I haven't seen a rescue or shelter so…read moredifficult to deal with. I am 100% sure they kidnapped my cat from my community and hostage her for donation and selling as a business rather than a non profit organization. Pure intention matters! I have donated to multiple organizations monthly base, raising fund for good purpose, money is not a problem for me. However, I don't want to reward bad behaviors. The missing time for my cat and the one they posted online matches and the very detailed stripes pattern matches. It's questionable that one employee said she from North Carolina, another one said she from West Virginia. I have my cat since she was born, I can recognize this cat from eye contact. Well, if you know your children, you know them by the spirit, right? I sent them many details to JUST take a look, they refused. It's not built to help ppl or animals at all. I will show how my cat look like and how sick she is now in their foster home. I'm deeply saddened and worried about her. She is territorial as a cat does. She has been a happy cat in her own home, wtf they think this is a rescue. Now I have to either kiss their ass or be assertive to fight against this negativity just to get her rescued from these horrible ppl. F that! If they don't practice as ethical as it should be, this is a big big issue! I put the photos of how my cat looked before and how she looks now in their foster homes(one with name caption) I am seriously furious and frustrated about this. If they couldn't give me an explanation why they made it so difficult to meet the cat. I have to say I will use my popularity and influence to the extreme to make things right!!!

Still have great things to say several years later! In addition to a thorough process and a…read morereasonable fee, City Dogs & City Kitties Rescue maintains a Facebook group for adopters to communicate and swap tips and share photos. And our cat is still the best, an incredibly affectionate and well-tempered pet. So glad we could rescue him!

I have been going to this location for over 5 years for my furry child's full service groom. The…read moregroomers here are super friendly and provide top quality service and care for your pet. Dani is AMAZING. I highly HIGHLY recommend booking an appointment with her for your pet. Not only is her technique absolutely beyond words but also her personality and love for pets is what any pet owner can dream of making sure your pet is in safe hands with absolutely no concerns (while also looking cute as hell). I trust Dani with my adorable of a menace dog. If she can take care of that cute small beast, she can take care of any behaviors of any pets. Dani use to also be a manager for Pet Supplies so she has extensive managerial experiences too. She truly shines bright when you enter the makeover realm at PS grooming salon and her love for animals speaks loud. Ask her for photos of Mr. Grapes if you want to boost your dopamine levels! He is a strong fighter with the most adorableeee smile. My dog and I have our loyalties set here and no other grooming salons can compare.

I've been a loyal customer for over 5 years, visiting at least once a week, and my dog is groomed…read moreevery two months. Over the years, the entire staff has become like a second family. From the cashiers and stockers to the grooming team, every single employee has always been kind, welcoming, professional, and genuinely caring. They treat our pets like family, and that means everything because our animals are our children. However, I have a serious concern. Over the last couple of months, I've watched amazing employees come and go, and it's become clear that many of them are not being paid what they're worth. That is unacceptable. Your employees are the reason customers like me keep coming back. They work hard, care deeply, and represent your business every single day. Pay them what they deserve. Greed gets a company nowhere, but valuing and investing in your people builds loyalty, strengthens your business, and keeps exceptional employees around. You have an incredible team. Don't take them for granted. They deserve to be recognized--not just with words, but with fair pay.

Amazing vet!!! All the doctors and providers are top notch and go above and beyond. I have an…read moreEnglish Bulldog she's 9 now and she's had on going ear yeast and ear issues and I changed vets do to a friends referral here and they immediately fixed the issue and I spend so much money and time and appointments at the other place over the same concern it was very frustrating so I am so happy to have found Deepwood Vet clinic! Thank you so much. We will be schooling my pups surgery here for mass removal soon as I trust them !!

I have two small dogs, and this vet clinic is where we regularly take them. The staff is very…read morewelcoming and quick to help, and the building is kept very clean. From sudden upset stomachs to regular checkups, even to getting our youngest one spayed, they always handle situations professionally and make sure your pets are healthy. We have also boarded our dogs there for the weekend when we needed to go on a trip, and they always get nail trims and the option of baths or other services. We always return to our dogs very happy, as they are well taken care of and are walked regularly and fed on time. I would recommend this place if you are looking for a vet clinic nearby!

4 stars for the vets BUT awful experience with admin - My…read morefamily including our dogs have been VCA folks for many pets over the years across many VCA hospitals in the U.S., mainly because of our experience originally here with VCA Centreville! Most recently, l've come back to this VCA because of Dr Keeley being Fear Free Certified. Olivia is also wonderful with my dogs, no matter if they're fearful or reactive. HOWEVER, if this review didn't include them, it'd be absolutely 0 stars for my interactions with their administration vet assistant Cassidy. She contradicts processes that I've been told by other admin staff leading to confusion, is unkind to my animals, is rude to fellow staff including speaking badly about them to me while they're out of the room, and is not communicative at all to other staff members or owners leading to confusion and a generally off-putting experience. I have no issue at all if there's an appointment running long & we need to reschedule for another time or something like that - I have an issue with how she speaks to people, staff & owners alike. Telling an owner things you don't like about the vet or vet tech is really inappropriate and needs to be handled without involving clients. I've been to so many VAs and never had this awful of an interaction, even leading to confrontation. If not for Olivia and Dr Keeley, I would've stopped coming here because I don't want Cassidy near my animals or me or frankly in any customer/client-facing role.

We've been clients there for a handful of years. From the beginning we've made it very clear how…read moreanxious and nervous our pup is because of abuse as a puppy. He has even boarded here for the last two summers. When we dropped him off last week, there was an incident with him being taken back, not in the protocol that was put into place for him. On top of that we were told when we called to check on him that he is untrustworthy and unpredictable. The people that were working in boarding all week seem to not be working in boarding normally and being pulled from other departments for lack of employees. We didn't get any updates on our dog unless we called. We were given attitude by several people. I expected more considering they're the professionals with animals, but they made it seem as though they were being inconvenienced by housing my dog. The final candle on the cake was when I went to pick him up and a male brought him out, which says clearly in his chart that no men are supposed to bring him out. So at this point, it appears as though no one at VCA cares about the well-being of my animal or the safety of their employees.