Kenny (my beloved pooch) broke my prescription sunglasses on 03/31/26. My vision has been declining…read morewhich is a sign my eye glass prescription may be up as well. This prompted me more urgently to see if my prescription was up. I checked the Kaiser app to see if the prescription was up and BINGO! It was . Makes sense I was having vision challenges. Anywho, I'm from Fresno and the earliest I can be be seen was end of June 2026. I definitely can't be waiting that long unfortunately as I need new glasses and prescription. Luckily we were headed to the Bay Area for Easter and Martinez had 1 appointment open for 4/2 at 3pm. I booked it immediately as it's not too far from the dudes grandmas house. We ran into some car trouble and gps said we won't be there until 3:45 pm. I called Kaiser and they recommended I reschedule. I am not taking no for an answer and I saw on their site they take walk ins. I let the advice line know. I think we can make it. We made it at 3:50pm. It took me a little to find the location but I found it. 4pm. I registered online and checked in with staff to let them know. YES I am about an hour late. Took accountability 100% . They asked Dr. Angela Wong if she will take me. The staff member said she is with a patient but will ask. A few minutes later they call me. They said Dr. Angela Wong is ready for me. I cry. Before I can walk back Dr. Wong greets me so warm and excited to see me. I can feel my body relax as she reassures me she will take me in. Dr. Angela Wong is an amazing soul. She is so warm, funny, exciting and just refreshing. I have had bad optometrist experiences growing up but she has healed my trauma from just by her being her. So understanding and very supportive! Do not give her up Kaiser at all. She is a GEM to the optometry world . We had a blast together in the appointment and made it go by so fast. She gave me words of encouragement as I let her know I'm getting married. It was like talking to a bestie! Seriously recommend her. She was surprised I came from Fresno but lack of availability had me come up North. I left with a new prescription and ordering my glasses this week! Thank you Dr. Wong . Systemic stress is real! And barriers too but she closed the gap. Highly recommend her!

The radiology department at Kaiser Martinez is outstanding! Sherry in reception, techs Romena &…read moreSarah, and Dr. Cheng were wonderful. All the staff I interacted with were very kind. The location and set up of the office is comfortable and calming. I appreciated the thoughtfulness in the waiting area choices offered. Sarah was incredibly thorough and professional. Romena was so kind, and explained things well/in detail. The staff made me feel at ease. I highly recommend this department should their services be needed.

there's literally no where to park anytime of the day, how is there a hospital with no parking?…read morethat's embarrassing

I've been trying for 3 months to get an appointment, but so far I've still succeeded, I'll try…read moreagain in a month, the next appointment is at the end of May. Why do they give the opportunity to make an appointment at 7 pm if the hospital closes earlier. I was canceled 3 times.

Management staff for this company is unbelievably unprofessional and most unwilling to overcome…read moreeven the slightest of technical obstacles. I tried to do an interview using their app and everything was showing okay on my end, but for some reason, not theirs. After just a couple of minutes, they canceled my interview and referred me to HR.

The care quality was minimal compared with nothing. Absolutely a waste of time. They are more…read moreworried about "Worker's Comp" than the patient's health. I sat there for almost 1hr and half before I was attended. Only to be given a "drug test", before treating my serious injuries!! The place is absolutely filthy and disgrace to hard working Americans.

Dr Gale from GYN is really just a very normal guy who loves helping his patients. he has an awkward…read morebut funny sense of humor. Either he has great intuition or his years of skill and trained eye was able to punch biopsy a premalignant lesion from no obvious signs of a cancerous lesion. His biopsy was so precise that even with follow up cervical cone excision there were no noted changes at any margin of the specimen. protect this man at all costs!

went in for a endoscopy and they cut the procedure short stating I wasn't sedated enough and sent…read moreme to make another appointment for ANOTHER month or two out. I have extreme health concerns that are being pushed to the side. I heard them saying how they were short staffed today and needed to cancel some appointments. My assumption is that cutting my procedure short would help them stay on track that day.

I see two fantastic doctors at this location! They both changed my life completely for the better!…read moreI've worked in the hospital environment for 22+ years, and can honestly say Dr. Malekmadani is not only amazing, I see her making such a positive impact in the medical world, Hands-down, the best doctor I ever had! Yes, I've read some reviews and Parking stinks, but to me, the care they give is what's been most impacting for me!!Thank you so much for the excellent care!!!

I drove an hour here, keep in mind the cost of gas.. I have 1 day off work all week. I waited an…read morehour to be seen after I checked in with the lady at the front and I checked in with my phone to make sure I was all set.... Came to be noon my appointment was at 10:50 and I started getting frustrated... noticed now everyone was on lunch in the back k... still haven't been called for my appointment. Apparently the front desk lady never said I was here and my phone check in didn't work!!! They all saw me sitting there for over an hour and never once asked me again about my appointment and I just assumed the wait was long + when the people before me were being called in they would say "we apologize for the wait.." I didn't want to be a pain and go up to ask how much longer either. Waste of time and money I don't have. All because I was trying to get a gosh darn Pap smear.. I'm so so so upset about that whole thing and I'm already not doing well as is. This whole situation was my life in a nutshell. No wonder I haven't wanted to go to the doctor the last 3 years because our health care system has gone to s***

I have to say this was an experience I wasn't expecting!…read moreBuckle up because this is going to be a long one. From the security guard lady to the crew in the blood work department everyone was SOOOOOO nice, but Lae'Tasha and Kim in the imaging department were literally AMAZING. At the age of 56 I'm just starting my road to better health and Contra Costa Regional Medical center is where Med-Cal has assigned me. I was so so anxious after reading some of the reviews here and I'm sure there have probably been some genuine bad experiences by some patients but I couldn't imagine Lea'Tasha or Kim having ANYTHING to do with those negative experiences at this hospital. These 2 are assets to this hospital. I really could go on and on about these two. Thanks so much for instantly easing my anxiety and making me laugh. As you two obviously understand laughter is a powerful medicine. Keep up the amazing work.

The staff is so helpful and nice. The doctors and nurses take good care of the patients. The Lab…read moretech in building one is so good with doing the shots, didn't feel a thing! I love this hospital and will be with them for a long time!

My 97 year old Mother spent the last 3 weeks here recovering from severe hydration which caused her…read morefall. She was here 2 years ago. We were happy with the care she received, that's why we brought her back again. First of all, it's a very clean facility, small and personal, but most of all great staff. The nurses my Mom had were professional & helpful. The CNA's were amazing. The ones I will mention were the very best. Mario, Smile, Rain, and one special CNA on swing shift named Michelle. Jessica on the weekends was also an excellent help with my Mom, Nursing director Teri was extremely helpful, always available to help. Vanessa social worker was also fantastic at assisting with so much. The physical therapists & occupational therapists were also great. I hope my Mom never has to go back, but if she ever did, Legacy would surely be our number 1 pick. Much love & thanks to the staff. We are forever grateful for their kind & wonderful care of our Mother. Thank you so much!

I was sent to Legacy for nursing and physical therapy services, following Spinal Surgery. This…read morefacility was clean. The frontline staff was professional, kind, and engaging. However, I experienced a lack of preparation, an absence of communication, and a failure to reorder necessary medications --on multiple occasions. These negative aspects of my time at the Legacy stemmed from the Administration's systemic failure. Administration provided no orientation or introduction to the facility. Thus, I had no knowledge of visiting hours, food menus, or any patient rules. I did not even know there was an onsite Social Worker until the last week of my 5 week stay. I had to track her down to find out if administration had a discharge plan for me. I was initially provided a wheel chair with no foot rests and a bed with no arm rests. This was at a time when I was non ambulatory. Eventually, these medical items were provided. Still., when the facility ran out of my two heart medications (needed 2x a day) I wasn't told til the time I was to receive them that they ran out and had not yet reordered. It took 24 hours to get these medicines. All in all, my review of the Legacy is mixed.. I think if the Administrators strengthened themselves into a team that promoted clarity and transparency to their patients/clients this would be a very good facility. Patricia McGuire Lopas

I think we all may have our share of hospital food horror stories…read more... so I find the VA Canteen to serve decent food at decent prices. I am not the only one that thinks so..... the place always seems to be packed with employee's, visitors, and Veterans. I eat lunch there at least once a week. Their lunch specials for $5.50 which includes a hot entree, starch, veggie, and a 20 oz. soda is a deal. The make fresh rolls for their sandwiches which are big, soft, with a perfect crust then loads them with your choice of meat, cheese, and toppings. My favorite thing is there $3 big green burrito a huge flour tortilla loaded with eggs, ham, sausage, bacon, cheese, green chili's and salsa. It is hot, fresh, and oozes jack cheese. They also have a little convenience store that sells every thing from toys, toiletries, to candy bars.

Wonderful staff. Always friendly and helpful. Food is pretty good. I especially like the Beef Stew…read moreand Pasta dishes. Breakfast croissant sandwiches are a good start to my morning.

Madison saw me. Vanessa checked me in. My foot was in a lot…read moreof pain but I hadn't had an injury.. Madison was nice. She ordered X-rays and thought it may be a bacterial infection.. she wrote me a prescription for antibiotics. I do appreciate her. She was awesome. They do not have xray here. You must go elsewhere. X-rays came back clear. I started antibiotics. Good news! It seemed to work! My foot was getting better! I was already writing my 5 star review! Now for the bad, Then, after I stopped taking them, pain started getting worse again. Just need a refill so the rest of the infection goes away. To be clear the meds I am speaking of are used for acne and the like (bacteria). They are not pain meds or anything someone would want too much of. The app they have you use is not connected to a human and has been very frustrating. The app also allowed me to ask for a refill automatically with no response at all. They are not returning my phone call. I find this very unprofessional. It appears they won't help me at all until I make another appointment! Which of course costs $$$. I shouldn't have to make another appointment even virtual and pay you more money to show you the same thing. All that does is waste my time and money and double your profit. They were quick and convenient but not effective. I will go John Muir urgent care from now on. Rounded up to 3 stars because Madison figured it out.

The facility is really nice, clean, and seemed organized. I made an appt the night before for the…read moreopening time, and was seen within about 30 min. There was staffing shortage so that created some delays. Shea Gillan PA-C was a wonderful clinician - warm, attentive, efficient. She arranged for x-rays at another location and a few hrs after that, she even followed up via a message on the app with results and recommendations! I would use this facility again, however, one thing is they do not have imaging capacity. So if you think you might need x-rays, might want to seek elsewhere for purposes of a consolidated visit in the already difficult situation.

First off... I feel so torn writing this review... because Amber is absolutely the BEST and I want…read moreto keep that a secret but she deserves it -- Amber is our absolute FAV massage therapist because she's holistic, incredibly intuitive, and just an all around incredible human being. We chose her initially for my wife's pregnancy to entrust someone to give her prenatal massage and Amber was the absolute best. You really want someone who knows what they're doing because of how sensitive the body is and Amber is a mom herself and knows how it feels. For me, I like deep tissue and Amber is SO GOOD at it and doesn't hurt the muscles, some deep tissue is totally off base and they go into areas and damage more than they help but Amber is right on the money. She's a healer, an extraordinary person, and we're SO excited for her new spot, we used to have her come by all the time when she had a mobile setup but now looking forward to going into her new sanctuary!!

I see Amber for a 90 minute massage every few months. As soon as you enter her space from the…read moredecoration to her presence, everything is just so relaxing. I like how she knows a variety of techniques as well as energy work. Not many people around do cranial sacral balancing. Her touch is gentle yet profound at the same time. I feel like every time I'm getting a session. It feels like a warm hug from my best friend. I have been seeing her for a few years now and was pleasantly surprised this last week when I stepped into her New Spa oasis in downtown Walnut Creek. I always joke with her that she can be an interior designer. Because everything is top-notch. Don't think just because she does Swedish and lymphatic drainage that her deep tissue is weak. Her deep tissue knocks my knots right out. If you're looking for a high-quality Massage, this is the place you need to book. One of the best parts about her new location is that it includes free parking.