Do not move here!!!! Unless you wanna deal with daily false fire alarms at all times of the day and…read morenight. Sometimes if we're lucky, it's multiple alarms in a day. As I write this, 4 alarms have gone off. Multiple tenants have emailed corporate office, local management , to which they all reply with "we're aware, we're sorry , we're fixing it". How are you fixing it when it continues to happen every day?????? I call a SCAM! With apartments going from $2150-$5000, this is what you get. Horrible! Such a shame too because all the tenants are nice, it's a dog friendly building and the concierge and maintenance staff are superb.

I have written a review of the Avalon before. I remember mentioning that alarms were going off all…read morethe time however it is now fixed. The alarms are no longer a reason why this building ranked so low in my mind. All the amenities make it worth living here. The reason it is three stars has a different reason than my first review. Most of the staff at the Avalon are friendly enough but there are a couple unfriendly ones in an otherwise great building. However that does not hurt the rating too much. It's just something that can be improved. There is no need for unfriendliness towards any tenant no matter your thoughts on them. That is my only thought.

I have to say Jeremy, Jonathon and Stephen and the whole maintenance team are absolutely amazing in…read moreevery way! friendly, and they get things done . Isabella and Malaysia are gems! thank you for always being welcoming and polite! it's nice to see friendly faces. I want to thank each and every one of you! your kindness does not go unnoticed! in a world that can be hectic,,,be kind

Overall horrible experience. If I were to deal with them again I would speak with Isabella…read moredirectly. She is the only one that has been nice to me since day 1 regardless of the issue. Kelly is uneducated and rude. She is looking for problems talking to people that way. Good luck with that attitude. Also this apartment was falling apart since day 1. Maintenance did come to address the issues but they soon became problems over and over that we gave up trying. The concierge is never there to let your guests in. They put all their money into revamping the lobby/leasing office and put none of it into the apartments themselves. I am really disappointed. I have a sister with disabilities and ISABELLA was the only one that was considerate and understanding of our situation. The old management + new management however have consideration whatsoever and only want to do what makes them happy. I'm paying the same amount for this rent for an entire HOUSE. please get educated and professional staff if you're going to be charging those prices. We heard about rats burrowing in people air conditioning units and had to leave immediately. The only good part was the pool and the revamped downstairs area. they also have a horrible dog walker competition with a woman named jackie who cornered my disabled sister + dog in the elevator. do not let her near your children/animals as she does not listen when you tell her to get away. they need to take control of what is going on in their building instead of letting the tenants choose for themselves. again, isabella was amazing 10/10 5 stars for her she deserves a raise for the work ethic and attitude that she has. disappointed.

Amazing customer service The information the representative gave me was very productive. So I am…read morevery much interested in renting an apartment in your complex.

A very nice, well kept 11 story luxury Condominium building on the east side of White Plains. Is…read moreit a Ritz Carlton, no, but then again it was built in 1988, when it was the premier Condominium building in the city. It offers nice amenities, 24 hour concierge service, indoor pool, small gym with lockers and showers, indoor heated parking, central a/c, outdoor balcony for each unit, top floor lounge area and some rooftop lounge areas. There is some parking for guests in front and parking on the street. One negative is that most of the kitchens are on the small side. Its very close to Turnure Park, and 10 minute walk to Stop and Shop, The Westchester and under 15 minute walk to Mamaroneck Ave. and central downtown. WP train station is just under a mile also. Great location, quiet because it's not in the middle of downtown, but still very walkable to all. Its priced a little higher than your average White Plains condos, but it is a luxury building and has a lot to offer.

Excellent condominium complex. About 20 or so years old and could use some updating, but pretty…read morewell maintained. Outdoor garden with bbq grills and a gazebo - great for outdoor entertaining. Indoor pool with lifeguard on duty. Gym in the basement with a great variety of weights, cardiovascular equipment, steam room, and studio space. Concierge at front desk who controls traffic in and out and signs for packages. Maintenance staff is good.

Very nice, kept clean and safe. Close to station. Walk to shopping and restaurants. Gym and pool…read morearea great amenities.

Many amenities were misrepresented. The pool did not open for a very long time when it did it was…read moreover run with lantern flies. The whole building was infested with them which made living there a nightmare. Nothing was done to remove them. The golf simulator was broken more than it worked. The garage is a joke and very difficult to navigate. The elevators are constantly out of service. This building conceptually is great but in reality it leaves a lot to be desired. One of the concierge staff held packages and lied about withholding them because we refused to pay for their parcel post fees! So unprofessional! Almost impossible to get rid of boxes and large items because the dumpsters are not always available.

Full disclosure, we have not moved in yet but are renting an apartment starting in February. Our…read moreleasing manager, Karimah, has been so incredible. We are expecting our first child and are moving to be closer to family and she has been so patient, kind, and responsive. She even showed my mom the unit we were interested in on a separate occasion when we weren't available but wanted her to see it. She answers all of our questions clearly and promptly. We have looked at almost all of the luxury rental buildings in White Plains and The Mitchell was BY FAR the most pleasant! Karimah has made the leasing process so easy and we are so grateful!

I have lived here for a few months now. Overall, it is a great place to live. Gorgeous design,…read morebeautiful amenities and the overall feeling of luxe. However, there are a few things that have been very disappointing that I wish someone had told me before I moved in. 1. The pool hours are 11AM-7PM 7 days a week, Memorial Day - Mid September. To me, this is very limited, especially since it stays light out until almost 9 pm most of the pool season. There must be a lifeguard on duty to go in the pool. This is frustrating. The pool is lit up at night and looks very inviting to swim in; I wish they would slap a "swim at your own risk" sign up and let grown adults take a dip in the 4ft pool past 7 pm. 2. While on the subject of the pool, they had some issues with the temperature. It was the temperature of a hot tub for the last month of it being open, rendering it next to useless for anyone who wanted to cool off. Prior than that, I will say, the temperature was always perfect - not too cold (I could get right in, which is saying a lot!), but still refreshing. 4. Also, the "wet bar" by the pool is not a wet bar at all. It's where the lifeguard sits. No food or drink allowed in the pool area. Big bummer. 3. All those outdoor TVs you saw on the tour? Forget them. They don't work. So much so that the concierge didn't even know they existed when I asked for the remote for one. They said "Sorry we can't have outdoor TVs due to the weather". So what are they there for?! 5. Don't count on the indoor TVs either. The first time I asked for the remote to the large media room screen, I was told it was lost and Greystar had no plans to replace it. Mind you these things cost all of $10. Then when I actually did get a remote to use, the TV was basically useless. All it did was turn on. No channels, no ability to connect your phone to bluetooth or airplay, no ability to log in to any streaming services. All it did was turn on to a logo screen and that was all we could do. 6. No light in the family room or bedroom in my unit 7. Awful - I mean awful - dryer. The clothes come out of the washer 90% dry, the average dryer cycle is 2.5. hours, and the clothes still come out damp. Even with a load of 2 T shirts. Takes 2-3 2.5hr cycles to dry a small amount of clothes that were basically dry to begin with. Would be faster to air dry. Maintenance had the manufacturer come out and they said nothing was wrong with it. So that's just how these dryers operate. Very disappointing. Overall, these are my biggest complaints. Not huge issues in the grand scheme of things, just things I wish I knew before moving in. Hope this helps.

From the owner: More modern-day social club than apartment community, 25 North Lex has been designed to create an…read moreexperience you'll love, every single day. You'll see it in the big things, like our stunning architecture and you'll notice it in all the small details, like the upgraded features in our luxury apartments for rent in White Plains, NY.

Cleanliness -Carpets,Elevators+ Neighbors-No Rules…read moreNo Dog Park/Area-8x12 Garage-Valet Parking-Hire Men No Safety-Doors Open 24/7 Unimpressive Lobby, Amenities Apartment Rates too High

If you're looking to step in dog piss in the lobby and the elevators, this is your spot! A luxury…read morebuilding that is never clean, renting out units to people who are highly questionable and unprofessional. The Continuum, a place where management does not care about tenants but would rather rent to anyone with a voucher or part of a program. 80/20? Come here! Enjoy the scratched up elevators, dirty carpeting, and a concierge that is rarely at their post or even greets you. If this is your idea of luxury in Westchester, I definitely recommend applying. Look no further, this is your escape (unless you're from the hood, then this will feel like home)!!!

I have Lived here two years. Building and area is under constant construction. Noise, things…read morebreaking in the apartments, street closings all the time. Elevators and garage doors, and entry doors to building broken frequently. MANY lost and missing packages in package room. Original staff was wonderful. They made up for the fact the building was not 'finished". The management changed and so did ALL the staff. New staff very young, very inexperienced and frankly borderline rude. Customer service has just dropped. Can't recommend. I wish it was still managed like it had been, and staff was more understanding of what living in a construction site really means.

I could not be happier to have made the decision to relocate to The Northlight. I reached out very…read moreearly on to Joseph, the property manager, and he has been the most welcoming, helpful and kind contact along the way. I was one of the first tenants into the new building, and everything was seamless and easy. And I cannot stress enough how beautiful this space is! The amenities here are incredible and every small touch is thought of. I'm so excited for the neighborhood to blossom and fill with people. I've also commuted into the city once for work, and I can say, without a doubt, that the train ride along the Hudson watching the sunset beats any day I was stuck underground on the subway.

Grab a drink, you're in for a long one! My partner and I have been living here now for 3 weeks…read more Before writing a review, I wanted to ensure I had a "real" experience. Now, let's start from the beginning... We started to look at this property in July. Getting back to us was a bit delayed. However, after getting into the building we quickly realized that safety was a top priority to this company. So they delayed tours a bit (from our POV). They didn't want any injuries to occur while touring, due to ongoing construction (definitely worth the wait). Shaun and Anissa are a tag team of perfection. They were informative and patient during our tour, they answered all of our questions, and provided us with ample support. After our tour we continued to have "concerns" about the layout of a few different units. Anissa continued to accommodate us and let us tour time and time again. Now the units.....they are amazing!!! Each one is unique, from the layout, to the finishes. Needless to say the finishes are all high end. The building itself is stunning. One of the bigger, and well equipped gyms I have seen. There is an adorable zen garden on the lower level, and the rooftop....the rooftop is perfection. On a clear day you get the most beautiful views of NYC. The pool area isn't opened yet, but it's such a beautifully curated space. Makes you feel like you are at a resort. There is also a pub on the main floor, it houses a pool table, fire place (electronic), and bar tops. It's a comfortable spot to hang with friends, or read a book. The area....so many walkable restaurants in the neighborhood less then 5 mins away. If you want to take a nice 10 min stroll there is a Starbucks. 15 min walk will get you to cross county shopping center (I actually mapped these out haha). For the commuters reading this, the metro north is literally 3 blocks away! Now let's get to the move in process....to sum it up....FLAWLESS. All communication was completed electronically. The management team does a phenomenal job at detailing the cost of everything. The Bozzuto company is also very transparent. There's no guess work or confusion regarding what you are paying for. On move in day Shaun did a walk through of the space with us, and took notes on any concerns we had (literally zero concerns for us). All moved in.....now three weeks later, we are beyond pleased, and we feel right at home. We have met the manager here, his name is Mo, and he is involved, and proactive. He will round with his team. Always inquires if there are any concerns they can improve on. Willing to fix all issues, no matter how small and trivial they may be. Now I know reading this you are probably thinking "it's a new building what issues could there be??" Well let me share some troubles we have had. Our washing machine was giving us an error message and wouldn't work. Mo ensured this was a top priority to fix. At this point we met the maintenance crew, Brian and Frank are AMAZING. They respect your space, clean up as they go, and leave maintenance update cards in your home if you permit them to enter when you aren't there. Our stove wasn't leveled, which made cooking a bit hard, Brian and Frank came right away and fixed this. Now that the building is open and ready to run. 42 Broad has employed a new sales and marketing associate named Janete, and a concierge guru named George. In our opinion, they are seamless fits in this team. Janete is informative and kind, just like everyone else, she is always smiling and willing to help. I see her touring all day and she's always in high spirits doing so. George is one of a kind, he is the perfect start to the day when you come off the elevator, and a nice welcome coming in from work. He is professional, and takes his job very seriously. I know this was long, and I hope you stuck around to read it all! Now come tour and be our neighbor!

Shaun is the assistant manager over at my new building and he's hands down the best community…read moremanager I've experienced in the last 15yrs of my life pertaining to customer service. He took his time explaining every aspect of the building. I had a few options prior to this particular building but Shaun made me feel at home. Since my move in he has been there anytime I needed help. Thanks for the professional hospitality. New York City Needs more managers like Shaun. thanks.