* TIP: DO NOT come here if you want to do any type of service before closing hours *…read more Just came to this UPS store today and the doors were locked. I honestly thought maybe I pushed the door incorrectly or it was a mistake. I tried looking through door and actually saw an employee helping out a customer but they didn't seem to care to open the door. Why do the store hours state that they close at 6pm then? There were still 10 mins before closing hours but they actually just decided to close the store earlier then they're supposed to. So tell me what's the point of having store hours listed if you aren't going to abide by them? I had just went to another UPS store in Costa Mesa earlier this week and they were still taking in customers right before they close. It honestly says a lot about their business practice. Even though this UPS is closer to my house, I would rather drive further knowing other locations will be open when they're ACTUALLY supposed to be open. Make it make sense!

The staff here goes above and beyond. I once brought a package that had very fragile candy in it,…read moreand when I told them I wasn't sure if it was packaged well they asked me if they could open the package and repack it for me!!!!!!!!!! Who does this? This is so kind and it was very unexpected. Thank you to the kind Korean lady who did this for me.

I went to FedEx to mail a return. Rusty was super helpful and amazing and packed my return. I can't…read moresay enough good things about this location.

Thank you, Brice for being so patient with me today taking my passport photo! If I ever need any…read moremore services, I will be sure to come here! Thank you!!!!!

Crystal and Payman go above and beyond with customer service assisting me returning my AT&T…read moreinternet package today. Love this store! Chris Morris

Went to this location about an hour or two ago and noticed how customer service changed between new…read morecustomers and I'm assuming their regulars. So if you're new here, like me, don't expect good, welcoming and friendly service. When it was my turn I said hello to the associate, gave her my package and she scanned my phone, and gave me my receipt. Then it was my boyfriend's turn after. He said, "Hello, sorry I have a lot." She didn't say anything, no hello, no it's okay, how can I help, NOTHING....First sign of rudeness and bad customer service. If someone doesn't greet me, that's already a big no no & red flag. She starts scanning the codes and taking the packages, all this while she looks annoyed, like we're bothering her. After a few scans she tells him, "can you turn up your brightness." But with attitude. Once he noticed there were 2 people in line he told her that was it and we ended up going to the kiosk to do it ourselves. While we're at the kiosk when people would come in she would say, "Welcome." But not in a friendly way or ready to help. An older lady came in, went to the counter, said hello and tried to make small talk with the associate. The associate didn't greet her or go along with the small talk. No smile, nothing. I felt bad for the lady. Then other people start coming in and all of a sudden her attitude changes. She starts greeting them by name, asking how they're doing and being all nice. The other associate in the back also comes to the counter and starts small talk with one of those customers. I was like, wow. So now you know, if you come in here, just get straight to business, don't expect friendliness and good customer service....unless you are a regular & they know you. Unfortunately, this one is about 4 min from where I live, but won't be coming here anymore. Don't want to go somewhere where I feel like I'm bothering them and feel rushed. I'll drive the extra 5 min to the Woodburry location. Nicer, cleaner and better customer service.

For my Mother's memorial, my daughter put together a booklet of pictures of my Mother with…read morefamily. We called AlphaGraphics and spoke to Lelena Cathcart. We were on a serious deadline crunch, the memorial was in 3 days. AlphaGraphic was up to the task. They were able to print every page and every picture we sent and made a beautiful booklet in basically 24 hrs. BRAVO Lelena and Team you guys did a fantastic job and everyone loved the booklets at the memorial. I highly recommend your services and will come back for all my design & printing needs.!!' Please thank your whole Team, Job well done!

We have been using AlphaGraphics for ever! Great customer service, and great quality of materials…read more Unfortunately, sometimes I'm so busy I forget to order items and they always accommodate us on our rush orders. Have a Blessed day everyone.

OC PrintWorks has been my go-to printer now for just shy of a decade! Shout out to Jesse, my main…read morecontact I've worked with over the years. You have treated every project I've had with you guys with the utmost professionalism, excellent communication, and speed! I've had all my Christmas Cards printed with them for years, and recently asked them to print all the things for my wedding as well, from Save The Dates, to name cards and even little stickers! There just isn't beating the quality and communication that comes with a local printer. When getting all the important things you need printed, trust in OC Printworks. They're the best!

This is the best print shop. Beautiful prints, prompt, professional, reasonable price and also…read morekind, generous and accommodating. I've been their loyal customer for the past 3 years. So lucky to have such an amazing store in town!

Juan is by far the Koolest and down to earth dude with being so upbeat and positive so it is a…read morespecial store front since the genuine kindness is the Real Dillio with him wanting to bring happiness to all customers within Irvine ( Woodbury ) He made xtra effort to support me with inquiries on how to process passport even though UpS store front only offers taking the photo since making an appointment at USPS is how to complete overall application etc Juan has a huge heart for helping all guests and it totally is a feel good to see this unique compassion which is a rarity in most local businesses Juan & Ana made xtra efforts to make my visit for to accomplish personal obligations super smoothie along with easy peasy They both are happy hearted humans that deserve more recognition for unconditional love that give our community Thanks for always giving me a rainbow brite colorful energy in my day !

I'm new to the area and this is the closest UPS Store. Located in Woodbury Town Center, super…read moreconvenient location. Plenty of parking, but also very busy depending on the time and day you stop by. I went on a Sunday around 1:40ish. They close at 3. They were busy with a few people ahead of me and some people who came in after. One family was taking forever getting some stuff notarized so it made the wait time even longer. But the guy helping them seemed very patient with them. The other guy was helping out the line. We did wait about 10 min but once it was our turn it was quick and easy to return our packets. Make sure you have your codes ready to speed up the process. There's a do it yourself kiosk for amazon returns, but I feel like it's time consuming especially for large packets. For example the lady who was in line behind me decided to use it, but something was wrong with the receipt, it wasn't printing. They fixed it for her, but something else happened. Everyone who was in line left before her because she had to wait for them to help her out.

I've been going to this location for more than three years. The staff is always friendly, helpful,…read moreand incredibly reliable--they've never made a mistake, which really impresses me. The can ship USPS UPS FedEx.. awesome services and great value They speak five languages and create a welcoming, diverse environment. I especially appreciate that they can help my non-English-speaking grandparents--it means a lot to me. Sometimes, I've noticed that when the staff assists non-English-speaking customers, it upsets certain people. But honestly, I admire this business even more for standing by inclusivity and serving everyone with respect. I'm truly grateful for them.

so so so rude no receipts…read more and exceptionally high pricing! instead go to culver drive or market place way way nicer

I needed color copies for an HOA project and found OC Copies on Yelp. Francis made a simple…read moreimprovement to my pdf, then printed a sample. All was good and he had 200 copies ready in plastic wrap for me the next day. When I needed more copies, I just emailed him in the morning and he had them ready for pick up in the afternoon. His prices are lower than Staples. His machines are from Xerox. I would recommend him for your copying needs.

Francis is the best! No job is too small and he treats his customers with kindness and…read moreprofessionalism. Fast & accurate too!