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    Consumers Credit Union

    1.3 (6 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Consumers Credit Union

    Personal banking

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    7 years ago

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    Giancarlo H.

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    2 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    Giancarlo H.

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    8 years ago

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    PNC Bank

    PNC Bank

    (3 reviews)

    their statements are confusing... I am now on the 7th YES seventh person trying to rectify an…read moreerror on my account. even got a statement on the 22nd saying I was over due on a pymt that showed I pd it on the 4th, 5 days before it was due and they had the nerve to charge a late fee..... Then got a all from their collection dept.. I am FURIOUS!

    Well if you plan on banking here, please be advised as a customer you are expected to meet PNC's…read moreexpectations not the other way around. I wanted to get a balance on my account & then write a check for small amount. I was told I had to step out of line to write my check so I wouldn't hold up the line for next customer. It takes less than 45 seconds to write a check. I Said, you can't be serious!? I was told by the God's gift to bank tellers, and I quote that "PNC expects their customers to have their paper work filled out when they come to the window". I was upset even more with that remark. I did not swear or name call, but my voice was upset. She had all my information & license & refused to cash my check because I was being rude (?)to her & I had to talk to manager before she cashed my check. They both proceeded to jerk me around and were smirky and throwing their weight around. I do not look very nice because I have a fatal brain disorder, speak funny & have trouble controlling the volume of my voice because of brain disorder & look like a holocaust survivor. They seemed to take great pleasure in being the all powerful bank employees I guess. I am an employee on disability with this bank. I mentioned that & received a snide remark about that too. Avoid this bank. The attitude you're there to meet their expectations is pervasive throughout this company. The fact they treat anyone like this no matter how they look or amount on deposit is disturbing. I only keep a small amount in this bank because of my employee status. My major accounts are at another bank. You figure it out.

    Consumers Credit Union - Personal banking, teller booth and computerized atm/teller machines.

    Consumers Credit Union

    (32 reviews)

    1.) you can never reach anyone at the branch where you do business unless you have a specific…read moreperson's 'personal' number. Well these folks continue to replace competent employees as often as most reasonable people change underwear. I have FOUR business cards in my file for CCU for people with whom we've been very pleased at the GRAND AVEGurnee location...and NONE of them are still there! Have to talk with some know-nothing at their main number who can't seem to use all kinds of personal info provided for BOTH my husband and I to move forward with the RENEWAL:...on our JOINT CD's.... that's BULLSH*T. 2.) We're experiencing some serious injury/illness extenuating circumstances and I requested to RENEW TWO CD's over the phone. She wanted a 'password' to identify me. WE don't have ANY **** passwords!!! Was REFUSED because the less than 'stellar' person on the phone couldn't 'find' and/or use any of the SS#'s, THREE phone numbers, address we've had for 35 years, and birthdates of both of us associated with those CD accounts INCLUDING the ACCOUNT numbers I gave her to verify the CD's I wanted to RENEW. I was RENEWING not withdrawing $$$.... this BS made NO SENSE!!! 3) Have been a member for well over 30 YEARS !!!! and was told I'd just have to 'come in' to renew... WELL I CAN'T right now!!! and needed to get these renewed before they rolled over at some piddly A$$ rate. 4.) I've grown to hate this place..... This is just ONE of SEVERAL...and I do mean SEVERAL various incidents of idiocy I've experienced with CCU. THIS is the worst financial institution with which I've ever had dealings.

    Impossible to get a real live human on the phone. Can't contact by email either. They direct you…read moreto their webpage which doesn't have the features they tell you it does. I'm done with their garbage service.

    Consumers Credit Union - banks - Updated May 2026

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